failed to update firefox.. so frustrated..

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...noth… (read more)

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...nothing. i am sure there is a folder or file somewhere that is corrupted and i cannnot find it. because even when i uninstall and reinstall fresh. all my bookmarks are there .. how to i start a TRUE NEW install??

Asked by dj3642a 1 week ago

Last reply by cor-el 1 week ago

Firefox doesn't load any site, but other browsers can

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks. I have read the articles in here, but … (read more)

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks.

I have read the articles in here, but they just want me to check network configuration which is exactly the same for all browsers.

If I restart firefox it starts working again.

How can I prevent it from breaking randomly? This is the only browser having issues, I'm almost positive is some bug and not a configuration thing, given that it happens under multiple circumstances and devices, while Edge and Chrome simply keep working just fine.

There is no consistent repro I can give, afaik it is just random, at some point Firefox just decides to stop working and I have to restart it. This disrupts my work and browsing activities as I can lose progress on input forms and similar actions.

Asked by parietinae 1 week ago

Firefox doesn't copy anything to the clip board. Tunderbird either

I've had an ongoing issue with Firefox now for several months since upgrading to windows 11. When I try to copy text, or images, url's or anything really that is supposed… (read more)

I've had an ongoing issue with Firefox now for several months since upgrading to windows 11. When I try to copy text, or images, url's or anything really that is supposed to go to the clipboard, it copies a blank text with no data instead. I can copy text and images from other programs and even paste them into text fields on Firefox but I can't copy from Firefox to anything else and it's frustrating.

I recently got forced into upgrading Outlook in windows and hated it so I started using Thunderbird and surprisingly, I have the exact same issue there as well.

I have tried: Running Firefox in safe mode (Shift + Left Click) Resetting Firefox Switching Back to default themes Disabling hardware acceleration Updating to the latest Beta Build (v126) Running Firefox Developer edition

I really want to get this fixed and working, I don't want to have to switch to another browser =/.

Asked by DiggPen 1 week ago

Last reply by kravtsovmaxim2021 1 week ago

Videos automatically play after a short period of time after being paused (Ubuntu 22.04)

When I pause a video (any site) and go to another tab / stay on the site, after a seemingly random amount of time the video starts playing again. I'm using latest Firef… (read more)

When I pause a video (any site) and go to another tab / stay on the site, after a seemingly random amount of time the video starts playing again.

I'm using latest Firefox on Ubuntu 22.04 (snap).

I've tried (didn't work):

  • Disabling media hardware controls through about:config
  • Disabling autoplay through about:config

Asked by Pawel Len 1 week ago

Last reply by cor-el 1 week ago

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox version from IBM Power server with Ubuntu : The message is "Fichier non… (read more)

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox version from IBM Power server with Ubuntu :

The message is "Fichier non téléchargé - Risque de sécurité potentiel" that is "No downloaded file, potential security risk" :

When we download a pdf file from the server, the "choice box" allow to . open in the browser or . open in Acrobat or . download on my PC. The opening fails with this message. This is the problem. The download on my PC works and when I open the file from my PC it works also.

We need this function of opening a pdf or xml directly from a server IBM Power with Ubuntu. It was OK for several years until 125.0.1 Firefox version. We had no change on the IBM server.

Can you repair this problem quickly. My PC uses Windows 10

Thank you Patrice Castejon [removed phone#]

Asked by patrice.castejon 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Sometimes when I type a new URL into the address bar, browser just reloads the current page

Every once in a while, maybe once or twice a week, I'll press Cmd+L to highlight the address bar, type a URL for a new website, and press enter, and instead of going to t… (read more)

Every once in a while, maybe once or twice a week, I'll press Cmd+L to highlight the address bar, type a URL for a new website, and press enter, and instead of going to that new website Firefox just reloads the current page. It seems that this happens exclusively when the current website is gmail.com. (I might be wrong) I can't remember it happening on any other website. This problem has been occurring for me for the past year at least. Any recommendations?

Active AddOns are

  • 1Password
  • DuckDuckGo Privacy Essentials
  • HTTPS Everywhere
  • uBlock Origin

Asked by Travis 2 days ago

Last reply by zeroknight 1 day ago

SVG Display Issue in Firefox Requiring Height Specification

Hello, I have encountered a recurring issue specifically with Firefox where SVG images fail to display unless a pixel-defined height attribute is explicitly set. This be… (read more)

Hello,

I have encountered a recurring issue specifically with Firefox where SVG images fail to display unless a pixel-defined height attribute is explicitly set. This behavior contrasts with other browsers, which handle SVG scaling seamlessly, typically adapting to the specified width or inheriting dimensions from parent elements.

During our website development, primarily through Elementor and leveraging Flexbox in a WordPress environment, this discrepancy becomes evident. The issue persists exclusively in Firefox, confirmed through extensive testing across various browsers and OS's with multiple SVG files and sites.

For diagnostic purposes, I recommend conducting controlled tests with SVG images embedded with our current setup. Set the SVGs to 100% width without defining their height and observe how they render in Firefox compared to other browsers. This should help ascertain whether the behavior in Firefox is anomalous.

I am assuming it may be with the way the markup of the SVG is rendered as it doesn't happen with all SVGs, however, other browsers appear to fix or override whatever is getting in the way from rendering...it is a strange issue.

I have included two images as an example. As you can see in the first image, the SVG isn't rendering (in Firefox) , but does render in Chrome/Safari. It only works when I define a height in px value on Firefox.

Please let me know if further information is required or if any specific steps need to be undertaken to address this issue.

Thank you.

Asked by 6pzqdwqjxs 1 week ago

Canvas two-factor authentificatiton

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popu… (read more)

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popups already in this browser so that is not the issue.

Asked by Elise Clancy 3 days ago

Last reply by cor-el 1 day ago

EXCEPTION_ACCESS_VIOLATION_READ

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why… (read more)

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.

Asked by Shelly Bell 2 weeks ago

Last reply by zeroknight 1 week ago

how to flash tasmota using forefox browser

https://tasmota.github.io/install/ This is an example of what i am tryingto achieve bit no matter on which site i am , i do not get to choose from ports and my devices an… (read more)

https://tasmota.github.io/install/ This is an example of what i am tryingto achieve bit no matter on which site i am , i do not get to choose from ports and my devices and always faults out saying similar messages that the browser does not support web serial in one way or the other for any site doing similar task. error message is as shown in the image shared basically complains of browser not supporting web serial.

Asked by K2 1 week ago

Last reply by TyDraniu 1 week ago

Connection to azure cognitive service failed with Firefox

Firefox can’t establish a connection to the server at wss://centralindia.stt.speech.microsoft.com/speech/recognition/interactive/cognitiveservices/v1?language=en … (read more)

Asked by Fauzan ahmad 2 days ago

Last reply by zeroknight 2 days ago