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Disabling update nag screen

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to … (read more)

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to install a newer version of MacOS.

Is there something in the advanced settings that will stop it nagging me? I now know it's not going to get any more updates, there's no need to keep telling me every 20 minutes...

(Note to the devs: a "don't remind me again" checkbox would be nice for things like this!)

Asked by julian.templeman 2 hours ago

Last reply by zeroknight 2 hours ago

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Asked by curation 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Wyłączenie blokady reklam

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś … (read more)

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś w ustawieniach i firefox support, ale nie znalazłam nic co by pomogło w wyłączeniu blokady reklam. Czy mógłby mi ktoś pomóc i pokierować jak mogłabym wyłączyć blokadę reklam? Jeśli tak, byłabym wdzięczna.

Proszę o szybką odpowiedź

Pozdrawiam Lena Cieślak

Asked by Lena Cieślak 2 weeks ago

Last reply by cor-el 2 weeks ago

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 2 weeks ago

Last reply by zeroknight 2 weeks ago

Authenticity verification

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open… (read more)

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open has not been verfied. Really don't understand that since it is the firefox browser and this came from Mozilla. How do I correct that?

Asked by Brian Davenport 3 months ago

Last reply by cor-el 3 months ago

Firefox wont sync across laptop and desktop

Hello I hope you can help. Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work. I have reset primary password, logged into both dev… (read more)

Hello

I hope you can help.

Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work.

I have reset primary password, logged into both devices, selected sync on both devices. But it does not sync to desktop. Both machines come up in the Connected Services setion of my mozilla account.

When i try to manually enter logins & password on desktop list - it keeps asking me to enter my primary password (despite already being logged into firefox).

This is very frustrating so any help is greatly appreciated.

Asked by chughes2 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Archived

displaying newsletter sign up forms from mailerlite

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson… (read more)

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson.com, on Wordpress. The form displays on my Android/Samsung phone and on Chrome, but will not display on Firefox. I spent considerable time struggling, with help from Mailerlite, before I realized the problem was Firefox. I have tried turning off Enhanced Protection. The form is an embedded form, not a pop-up, but I also allowed pop-ups for the site. I must have some other setting that is preventing these forms from working on Firefox. I much prefer Firefox to other options, but this may be a deal-breaker when it comes to continuing to build my site. Please help.

Asked by vanderso01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can NOT download .zip archives from usual spot on my iMac, I CAN download the images

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning abo… (read more)

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning about the website. This website is larger than Creative Market. I purchased the ability to download in a subscription there, my payments are all made on time.

Even then, I am trying to download free "daily gifts" (fonts & graphics), and this is the first time I have tried on my iMac, but FireFox does nothing, and I cannot download the .zip archive, even though I can download the image files.

I have been downloading from elsewhere across the internet just fine. I usually use FireFox because I like it better than Safari (and a lot more than Chrome or Chrome Edge), until this issue.

So, what's the deal?

I heard about restarting in safe mode, but have no idea how, I always have such an issue getting FireFox to restart for updates, already (and why doesn't it offer the button to do just that?).

Asked by Doug 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

how to switch from extended support to standard release?

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Fi… (read more)

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Firefox, which may have newer features supported. How do I switch to that?

Asked by carl 1 year ago

Last reply by Terry 1 year ago