Firefox Support Forum

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional issues are that Firefox loads the websites either very slow (~ 30 to 60 seconds) or sometimes not at all. At the same time, other browsers like Chrome or Edge load the same websites fast and reliably.

All affected clients have a fully patched Windows 10 with the latest build, up-to-date Firefox versions, recent processors and plenty of RAM and I periodically clean cookies/website-data/cache/history.

What could be the problem and the solution?

Hi All,

I would like to change the color of the two highlighted URLs in the address bar's drop down list to what they were in FF 88 - the one that is currently selected with the cursor keys, and the one the mouse pointer is over.

The first screenshot below is of the highlight colors in FF 115/125. You can see two different shades of gray, the darker gray being the URL selected with the cursor keys, the lighter gray being the one the mouse pointer is over.

The second image shows the colors from FF 88, the URL selected with cursor keys in blue, and a dark gray for the one the mouse pointer is over.

Any help in modifying these colors, and the radius of the selection is greatly appreciated!

Hello,

My company recently started using ActivTrak Monitoring software and I need some help configuring the setup for Apple computers. I'm trying to create a custom .mobileconfig to automatically turn on the browser extension and then stop the end users from turning the add-on off. I can successfully install and lock the extension on once installed but need to manually activate the add-on first. What do I need to add to the plist to enable the extension automatically?

Thank you!

Hi All,

Is there any reason why the menu item text in the URL popup menu is so spaced out in FF 115 and 125?

It's the only menu I've found like that.

See attached screenshots. The one on the left is FF 115, and the one on the right is FF 88 (more normal).

Is there a way to fix this?

And also remove that "Add" menu item at the bottom?

If so, please reply!

How do I get rid of this on my Firefox browser it keeps coming up all the time??? https://www.offidocs.com/media/system/app/view_edit_pdfeditor_nav.php?myServerhost=tut&urlpathx=/community/pdfeditor/editios-ext.php&service=--&username=rkl8d4hjzu&filepath=68747470733a2f2f7470622e70617274792f7c7c7c68747470733a2f2f796f7572616463686f696365732e636f6d2f636f6e74726f6c

Can't log in to Regions Bank Account. Message: "We can’t locate that page right now." after typing in password Works fine on other browsers.

Problem started Maybe around mid April. Have 5 computers: 2 running Windows 10, 2 running Windows 7 Professional, 1 running Linux

Problem occurs only on the computers running windows 7 Professional

Regards.

Hello, First post and could not find this surprisingly... I'm wondering what settings to use for windows 11 VPN section. i installed on my desktop but when i go to VPN settings in current win 11 it does not list a VPN. is this possible to use Mozilla VPN at OS level or is it only via ff browser?

 Thanks! 

I love Mozilla and what they do with their products! :-)

I can't sign into my TracFone account on FireFox or FireFox Private Window. But I "can" sign on in Chrome. Is there someway to fix this as FireFox is my main default browser.

Thanks in advance for any advice

Hi everyone,

I'm running Firefox which I compiled with vaapi support because I was trying to use hardware acceleration for videos, so I think this bug may have something to do with that. Every time I open a pdf file my browser instantly crashes. When I use troubleshoot mode I have no such issue. I then tried with a fresh all-default user profile with no add-ons, nothing, and still I crash when loading a PDF. Any pointers would be appreciated.

My Windows virus protection shows nothing but I keep getting notices int he lower right corner of my screen that say Mozilla Firefox ESR and tell me there is an infection. It tries to take me to a website to scan and then buy McAfee to fix it. If I make sure Firefox is shut down (forced through Task Manager) it seems to go away. It appears that only the Firefox browser may be infected.

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps telling that I am signed out and need to sign in, over and over. I cleared my cache and cookies. I changed my sign in from my yahoo email to my gmail account and it still will not work. If I use the chrome browser it works fine. Please Help.

best regards,

john loomis jr.

Hi All,

I'm trying to change the appearance of the "Bookmarks Toolbar / Chevron >>" popup menu, which (after version 88) has turned bright white with extra padding between menu items and rounded corners.

I'm a fan of system menus, so I would really like the popup menu to look like the regular bookmarks menu from the top menu bar (see attached image).

I also like the subtle chiseled vertical line separating the favicons and the descriptions, and the 1px gray border around the menu, plus square corners.

I took a guess at some of the variable names, but only the menu's background color has changed.

Maybe someone knows how to change other attributes such as border color, radius, menu-item-height, padding, and add in the 3D vertical column line?

Thank you!

Here is my first attempt at the code...

#PersonalToolbar menupopup {
  /* Text color */
  --menu-color: #000 !important;
  --arrowpanel-color: #000 !important;
  --panel-color: #000 !important;
  /* Background color */
  --menu-background-color:  #f0f0f0 !important;
  --arrowpanel-background: #f0f0f0 !important;
  --panel-background: #f0f0f0 !important;
  /* Border color (if any) */
  --menu-border-color: #606060 !important;  /* not working on boomarks toolbar menu */
  --menu-border: 1px !important;  /* not working on boomarks toolbar menu */
  --menu-border-radius: 0px !important;  /* not working on boomarks toolbar menu */
}

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/
menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 0px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "hyatt.com". The suggested solutions don't work or are too complicated. So please solve the problem. And STOP archiving threads that are still an unsolved problem! Am using Win8.1 and auto-updating Firefox.

Headlines and other tabs are not showing text properly - Not even a different language - Example of the way a headline or tab would read: Vj cv)u"k# with other parts of the website reading is ok. Especially in the application Vimeo.

I have rebooted computer and confirmed it is something to do with Firefox because when I go and use another platform like chrome it looks fine, no problems.

Comments on YouTube videos are no longer visible after Firefox version 115.10esr update. They do however work on my other computer which also has Firefox but not an esr version since it has a more current version of windows. I tried deleting all cookies and cache, starting in safe mode, disabling ad-blocking on YouTube but nothing worked. I'm thinking of rolling back to the previous update but would rather have this problem fixed.