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  • Archived

Firefox account will not disconnect from public computer

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browse… (read more)

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browser on this public computer.

Nothing I have tried to remove it from this public computer has worked.

I have tried the following:

  • logged off of my Firefox profile from this public computer
  • unsync from this computer, sync is now off and disabled.
  • Clear ALL history, including cookies, cache, active logins, search....
  • Restarted this public computer several times, including a complete shut down.

And none of it has worked. Currently, when anyone opens Firefox on this public computer, all of my saved tabs will open, even though I'm logged off and unsynced. Also, if anyone goes to Firefox settings on this computer, they will be able to see ALL of my saved passwords on my Firefox account, also, even though I'm logged off and unsynced.

Please help. I need to remove my Firefox account from this public computer without deleting it off my personal laptop.

Thank you.

Asked by cl400 1 year ago

Last reply by cor-el 1 year ago

403 Error messages when trying to access British Airways website

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years sinc… (read more)

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years since I last flew BA. I have cleared my cache and cookies. I have also tried to access the same ba.com site using Edge - with the same error message. This suggests that the problem may lie with BA. However, they have no technical support that I can reach. So I do not know what to do next. I use Kaspersky anti-virus and Malwarebytes to screen for malware. Really hope you can help solve this problem. Many thanks in advance, Ian Robinson

Asked by rainboum 5 months ago

Last reply by cor-el 5 months ago

How to Open External Links without Exiting Firefox? How to open without Profile Manager Opening?

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should op… (read more)

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should open from. If I already have the Firefox window for that profile open, I have to close the whole window and then it opens with all the tabs with a tab for the link I clicked on.

I would like to open tabs like how Chrome does, not asking for profile (yes, I know, I can just make things open on only one profile but I want to choose which one I want it to every single time without manager) and instead opens up from the profile window that I just had on.

I would like to open external links on an existing window and not close to open it.

So, ultimately, make my Firefox open link from the latest profile window I was on, and it does not require to close an existing window to open the link.

Asked by xodiddl1112 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Block email spam

I have 2 yahoo email accounts. 1 on Chrome & "block Spam" works but on FF it does not. The same fake emails keep coming back and I can't add a screenshot to this. … (read more)

I have 2 yahoo email accounts. 1 on Chrome & "block Spam" works but on FF it does not. The same fake emails keep coming back and I can't add a screenshot to this.

Asked by dorierez@yahoo.com 1 year ago

Last reply by stevieboymelroseclass1963 1 year ago

  • Archived

The last 2 characters are cut off at the end of my line in Quickbooks. They are not cut off in Chrome.

I use Quickbooks. I've been frustrated on mozilla with the last two characters being cut off. I can change the zoom, but that doesn't help. It didn't used to happen, b… (read more)

I use Quickbooks. I've been frustrated on mozilla with the last two characters being cut off. I can change the zoom, but that doesn't help. It didn't used to happen, but I don't know which version this started with. When I use the same product under Chrome, it doesn't happen, so it's not the product. Any way you can help me?

Asked by lois.may.walton 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Firefox update lost all data. Now, nothing sow

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app. Now, all our bookmarks and h… (read more)

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app.

Now, all our bookmarks and history is gone. Also, the now updated version is not showing my new history etc.

Is there any way to retrieve our original bookmarks, history and passwords?

Regards Peter

Asked by petervapp 9 months ago

Last reply by cor-el 9 months ago

  • Archived

UNABLE TO EDIT ON ONE WEBPAGE ONLY

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Co… (read more)

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Connection Failed

An error occurred during a connection to www.classcreator.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have contacted the company and they keep telling me it's my connection or browser and they can't help me. I know there is probably one setting that somehow is wrong but I can't get anyone to figure it out for me. I have tried everything possible. Can this be a browser setting that will not let me edit anything on this webpage? I can edit on other pages that are basically the same type of program ( reunions for schools) PLEASE HELP. YES, MY SECURITY CERTIFICATE IS PAID UP AND ACTIVE.

Asked by DAWN71753 8 months ago

Last reply by Paul 8 months ago

  • Archived

Website main image no longer displays

Hello, My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no l… (read more)

Hello,

My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no longer displays.

I have cleared cache, and followed all direction provided on the mozilla support site and the image does not display. It displays via other browsers and also on tablets and mobile but again not Firefox any longer.

My website is: https://herlifetherapist.com

Could you please assist in sharing how this happened and how this issue may be resolved?

Thank you

Asked by Mimi 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Help with Firefox crashing on a mac

Every time I try to login to a different page my firefox crashes. bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f82502305… (read more)

Every time I try to login to a different page my firefox crashes.

bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f8250230530 5/30/23, 9:46 AM View bp-011a67c7-c9f4-402e-9be8-7710d0230530 5/30/23, 9:46 AM View bp-d034b95f-b15a-49d8-ace5-1b0b50230530 5/30/23, 9:46 AM View bp-6e1730c2-125b-4323-98ff-9b97c0230530 5/30/23, 9:46 AM View


I also did get the attached message, wasn't forsure if this was apart of the issue?

I have tried to dump the preferences, clear cache, restart, clear history.

Asked by debraputnam23 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

What's the easiest way to translate website content in different language?

What's the best easiest way to translate my website https://invivobio.net/ in different language. We have different countries visitors so I want to check/translate my Eng… (read more)

What's the best easiest way to translate my website https://invivobio.net/ in different language. We have different countries visitors so I want to check/translate my English content in different languages after publishing them, so it will be understandable for me and visitors to check the language, is that correct?

Can anyone suggest me Mozilla Firefox Extension which translate perfect because I leave Google Chrome due to slow browsing. I am enjoying Mozilla for the long time, so I don't want to move back to Chrome.

Your suggestions will be highly appreciated.

Regards, Renee Invivo

Asked by reneemill85 11 months ago

Last reply by Terry 11 months ago

  • Archived

Firefox different behavior Linux version vs Windows

Hi, When I try to access the website www.delhaize.be with both firefox for Win10 and for Li nux I get a different result. In both cases I tried in SafeMode all Extension… (read more)

Hi,

When I try to access the website www.delhaize.be with both firefox for Win10 and for Li nux I get a different result. In both cases I tried in SafeMode all Extension off

With Win10 I am able to click on the language selection (French) and go on dealing with the cookies choice and continue shopping. With FF for Linux, although I click on the language button it sticks there and it is not possible to go on.

Any idea on how to troubleshoot ?

Cheers

Asked by Palmer 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Throwing Error all the day

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing w… (read more)

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing worked.

Asked by amaljith.t 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

"start with previous tabs" is no longer possible

Hello, I'm teaching German as a foreign language - both f2f and online via Zoom. Up until recently I could call up the websites I would need for the online training, turn… (read more)

Hello, I'm teaching German as a foreign language - both f2f and online via Zoom. Up until recently I could call up the websites I would need for the online training, turn off the computer to save power and when I started it again the next day, all the tabs from the previous session would automatically reappear when I started Firefox. But now I cannot click the option "Open previous windows and tabs". I really don't want to completely delete this program and start from scrap because I'm scared I might lose all the bookmarks I collected for my job over the years. So could you please help me fix this problem without having to resort to drastic measures? Thank you so very much, kind regards, Silke Eckelmann

Asked by eckelmanns 1 year ago

Last reply by cor-el 1 year ago