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  • Archived

Sync Does NOT Work With Version 88.0 Ubuntu (Linux).. Original Version On Xtra-PC USB ThumbDrive Did !

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (doc… (read more)

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

Asked by nm4dgdcs 10 months ago

Last reply by wedr19 4 months ago

  • Archived

Webpages saved as PDFs are very large files compared to Safari

Webpages saved as PDFs using FF are very large files compared to the same webpage saved as a PDF using Safari. FF will create a 2-3 page pdf that is over 3 MB of data, w… (read more)

Webpages saved as PDFs using FF are very large files compared to the same webpage saved as a PDF using Safari. FF will create a 2-3 page pdf that is over 3 MB of data, while Safari saves the same pdf as 325KB. I never noticed this to be the case in the distant past but as my available storage space started shrinking rapidly on my MacBook I realized this might be the culprit.

I don't know when these large pdfs files started with FF but as I reviewed some similar files from several years ago, the same type of 2-3 page pdf in FF was in the KB, not MB of data. Can anyone help me understand why this is happening? Is there a setting that should be changed so these pdfs are not so bloated in size?

I am still using FF 88.0.1 having not made the leap to the newer versions of FF because of all the bad reviews. That said, I have not seen any info which indicates that FF scaled down pdf file sizes in the newer versions of FF.

In FF's Preferences pane PDFs are set to open in FF. Would it help reduce the file sizes if I changed that so they open in Mac's default application which I assume is Preview? I don't know if that's what the default preference was years ago when FF pdfs were much smaller files, or if changing that would make no difference at all.

Also, for what it's worth, I previously disabled FF's new-ish Print Preview Interface in about:config because it was consistently overriding the preset positions I set for my headers and footers, resulting in them being cut off the printed pages, however, the bloated pdfs were a problem long before FF introduced the Print Preview Interface feature.

Any suggestions on how to reduce the size of pdfs that FF is creating? I don't have and don't want to get a 3rd party application like Adobe Acrobat to deal with this, when I can simply use Safari as my browser. Thank you.

Asked by youngjane 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

graphics displayed over text

On some websites (e.g. the Guardian newspaper) Firefox displays graphics overlaying the text, making the page unreadable. Same page works fine in Chrome. Thoughts? … (read more)

On some websites (e.g. the Guardian newspaper) Firefox displays graphics overlaying the text, making the page unreadable. Same page works fine in Chrome. Thoughts?

Asked by f.cowell 1 year ago

Last reply by joe2con 1 year ago

  • Archived

Cannot add secondary email to Firefox account

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your acc… (read more)

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your account email" I'm not typing the same main email address, I'm actually trying to type another one. The only possible reason that comes to my mind is that the address I want to add is already used as a secondary address for another Firefox account (namely, the one I use at work). I don't know if it makes sense, but it's the only possible situation this address is to be already found. Any ideas why this happens and how to fix it? Thanks in advance.

Asked by campagnaro.marco.1 1 year ago

Last reply by Ed 1 year ago

  • Archived

Create new profile or refresh?

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10 Constant script errors that freeze whatever progr… (read more)

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

Asked by CiaoBella1 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

cache not clearing

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'N… (read more)

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'Never remember history' is checked as usual but cache does not clear when Firefox is closed. All cookies and data cleared without problem 2 days ago. This has never happened before.

Asked by ssmith205 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 1 year ago

Last reply by einarpall 1 year ago

  • Archived

Security error (i.e. SEC_ERROR_INADEQUATE_KEY_USAGE)

All. The answers to all the issues with security errors like SEC_ERROR_INADEQUATE_KEY_USAGE end up with "contact the web owner". In many cases for me, these web sites are… (read more)

All. The answers to all the issues with security errors like SEC_ERROR_INADEQUATE_KEY_USAGE end up with "contact the web owner". In many cases for me, these web sites are not internet sites but hardware HTTP servers (e.g. like a system's BMC or iLO) and there is no system administrator to contact. The web sites open up fine in Chrome. There has to be other solutions (like setting an exception) to work around these issues. Eddy

Asked by Eddy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Search engines

I note that Amazon are included in your list of "suggested search engines". Amazon is mostly a shop, so why is it allowed an unfair trading opportunity? The solution to t… (read more)

I note that Amazon are included in your list of "suggested search engines". Amazon is mostly a shop, so why is it allowed an unfair trading opportunity? The solution to this must surely be to allow users to type in the website of their choice? e.g I might want to use the search primarily for books and prefer " https://blackwells.co.uk/bookshop/home"

Asked by multistreamer 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Mouse gestures (and other addons) don't work on mozilla.org and other pages (eg. the browser's options page) -- any way to fix this?

It's annoying not being able to use my mouse gestures when browsing addons, these forums, etc. since I rely heavily on Gesturefy for physical reasons. I don't much mind n… (read more)

It's annoying not being able to use my mouse gestures when browsing addons, these forums, etc. since I rely heavily on Gesturefy for physical reasons. I don't much mind not being able to use other addons on these pages, however. Is there any way to fix this?

Asked by CONNECTIONWONDERFUL647-F 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why I CAN'T open my previous sessions when I reaccess FireFox by click URL or open files.

I use FireFox 88.0.1. in Windows 10 (x64, ja-jp), I set it up to open last sessions. But It doesn't work sometimes. When FireFox is already closed, and I open files wh… (read more)

I use FireFox 88.0.1. in Windows 10 (x64, ja-jp), I set it up to open last sessions.

But It doesn't work sometimes.

When FireFox is already closed, and I open files which click URLs in other programs (like a Discord, MS Teams etc.), then FireFox open them and It doesn't restore last session.

So, FireFox was closed -> I reopen the FireFox normally ( OK )

But, FireFox was closed -> I click some URLs or open Files(they are connected with FireFox) -> FireFox REOPEN ( AND MY LAST SESSION GOING SOME WHERE!! )

I don't know this problem occured from me (such as mistake of settings).

I'm wating for your kindly answer.

Asked by jpri0369 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Issues loading webpage: have to reload to load page.

Hello, I have searched the internet for a solution to this, basically what is happening is I'll go about browsing, as you would. then I click on a link, maybe type in the… (read more)

Hello, I have searched the internet for a solution to this, basically what is happening is I'll go about browsing, as you would. then I click on a link, maybe type in the website and it says "Hmm. We’re having trouble finding that site. We can’t connect to the server at (website) If that address is correct, here are three other things you can try: Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web." I did notice it's quite random, most websites work but every 1 in 10 I'd say I get this error, then I refresh the page and it loads.

I've changed my DNS, Removed my firewall, and reset my firefox and none of that worked, please help.

youtube video of it in action:https://www.youtube.com/watch?v=ioKKYKnrniQ

basically it just doesn't load then loads when I refresh it.

Asked by Cypher 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Is Widevine Content Decryption Module freezing Firefox 88 after exiting sleep mode?

For days I was noticing that, after exiting sleep mode for at least a couple hours, Firefox would open up with the spinning wheel and would be completely frozen. Frequen… (read more)

For days I was noticing that, after exiting sleep mode for at least a couple hours, Firefox would open up with the spinning wheel and would be completely frozen. Frequently I'd have to reboot and re-open in Safe Mode, because it wouldn't force quit. Then I'd disable the plugins when I had it open. But eventually I had to re-activate this plugin in order to stream content. I don't know 100% if this is causing the problem. Is anyone else having issues with this plugin and if so, is there a simple way to fix/debug?

Asked by brianwflood 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox as my default browser

Hi... I am using the latest version of Firefox (88.0) for my 64 bit Dell laptop. I have checked a few times over a period of weeks in settings, General section, the box m… (read more)

Hi... I am using the latest version of Firefox (88.0) for my 64 bit Dell laptop. I have checked a few times over a period of weeks in settings, General section, the box marked as - Always check if Firefox is your default browser is checked. Underneath this line I see one line with a smiley icon indicating it is NOT. I have several times gone through the process to make it my default browser and, when checking that it is, it ALWAYS displays as the default browser. So... I have no idea why this line continues to be displayed. Anyone have any thoughts? I can find no info on this issue.. thanks Brian

Asked by BEH 1 year ago

Last reply by Terry 1 year ago

  • Archived

Some web pages take over 60 seconds to load completely

So the issue is if I navigate to a certain page it starts to load but takes 60-90 seconds to complete. The page in question is: https://www.walmart.com/co/Wrangler-Men-ap… (read more)

So the issue is if I navigate to a certain page it starts to load but takes 60-90 seconds to complete. The page in question is: https://www.walmart.com/co/Wrangler-Men-apos-s-Regular-Fit-Jeans-2-Pack/19759033

I have tried this with all Add-ons disabled and also in full Troubleshooting Mode, but it always does the same thing. The pages starts to load but the indicator in the tab keeping going for 60+ seconds before it finally completes.

I see the issue with Firefox 88.0 on Windows 10, and also with Firefox Nightly on my Amazon Fire table but there I got a Warning: Unresponsive script error .... ..... .... Script: https://i5.walmartimages.com/d...4e97-a031-6d8ef8af50bc.v198.ja:1. Seemed to be okay with Firefox Nightly on my Samsung phone, but it might be because it does not load that specific page. Also seems to be okay with Opera and Edge.

Asked by jack63ss 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago