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  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 6 months ago

Last reply by dpt150v 1 month ago

All of my bookmarks are gone and cannot find any backups what so ever

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!! … (read more)

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!!

Asked by Larrytw 1 month ago

Last reply by Dropa 1 month ago

Firefox WIPE!

Hey, i just came home from work, started firefox and got suprised by the latest update...and another suprise. My entire Firefox got WIPED, i mean.. EVERYTHING. booksmarks… (read more)

Hey, i just came home from work, started firefox and got suprised by the latest update...and another suprise. My entire Firefox got WIPED, i mean.. EVERYTHING. booksmarks, passwords, settings. I'm sitting here with an totally clean, like new installed firefox...and i'm angry AF right now.

Asked by enziobla 1 month ago

Last reply by Terry 1 month ago

  • Archived

Can not Remove Bookmark

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own a… (read more)

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own account and nothing change... steal i can not delete bookmarks.

 Please help me. 

Thank you

Asked by elaheh_bahrami_99 6 months ago

Last reply by cor-el 2 months ago

bookmarks

My surface pro died. Bought new computer, downloaded firefox, logged in and pressed sync. The bookmarks from Firefox on my surface pro did not import into my new comput… (read more)

My surface pro died. Bought new computer, downloaded firefox, logged in and pressed sync. The bookmarks from Firefox on my surface pro did not import into my new computer. Help?

Thanks, Billie

Asked by attaboyb 2 months ago

Last reply by Bithiah 2 months ago

  • Archived

bookmarks gone, can not bookmark at all

version 94.0.2 (64-bit) message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security s… (read more)

version 94.0.2 (64-bit) message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I can not see any of my bookmarks and I can not bookmark any page. I have: Shut down Firefox and restarted: no help uninstalled, deleted folders, and reinstalled: no help Import bookmarks from another browser: no help. That doesn't work either

What "security software" is the message talking about?

Hope you can help, because I don't want to go to another browser.

Robert

Asked by rschoenert 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Lost Bookmarks

Hi, I'm using Waterfox and since the last upgrade, I've lost all my bookmarks. I've tried what I can find in help and so far, I've not managed to find anything that will … (read more)

Hi,

I'm using Waterfox and since the last upgrade, I've lost all my bookmarks. I've tried what I can find in help and so far, I've not managed to find anything that will bring them back.

I'd appreciate some help and advice please - I had hundreds of bookmarks and to lose them all is something of a nuisance to put it politely!

Thanks in advance, for any help and suggestions given.

Regards,

Mark

Asked by Mark B 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Gap between bookmark folder lists is huge

In the latest release the gap between Bookmarks on the Bookmark toolbar folders is huge. Why was this changed and how to change it back? Note this isn't happening from … (read more)

In the latest release the gap between Bookmarks on the Bookmark toolbar folders is huge. Why was this changed and how to change it back? Note this isn't happening from the menu, only from the Bookmarks toolbar folders. It is extremely ugly and huge waste of space which forces me to scroll to see all my bookmarks under some folders.

Asked by kronem 9 months ago

Last reply by Terry 9 months ago

  • Archived

I can't save bookmarks to the folder I want, they all go to "recent bookmarks"

Dear Sir/Mdm, After updating Firefox to version 92.0 (64bit) I cannot delete bookmark and trying many solving methods found in google but nothing works. Finally I reset F… (read more)

Dear Sir/Mdm,

After updating Firefox to version 92.0 (64bit) I cannot delete bookmark and trying many solving methods found in google but nothing works. Finally I reset Firefox and I can delete bookmarks again BUT another problem occurs which is "I can't save bookmarks to the folder I want, they all go to "recent bookmarks"". I am unable to solve the problem. Please help. (Using Windows 10 64 bit 21H1)

Thank You Calvin Chan

Asked by Chan KL 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Bookmarks

My computer crashed and I'm trying to start installing my old bookmarks on the new computer. I can't list bookmarks in the left margin as I did with my old computer. It u… (read more)

My computer crashed and I'm trying to start installing my old bookmarks on the new computer. I can't list bookmarks in the left margin as I did with my old computer. It used to give you that option but no longer. Further, I can't list any more then a few bookmarks on the upper horizontal toolbar. What am I missing?

Asked by qreshadow 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

the Bookmarks have a wide distance when listed.

Hello dear Nerds With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly na… (read more)

Hello dear Nerds

With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly narrow and you could see twice as much. Kindly repair this next time please. Or can I do this? Best Ursula Zürich

Asked by Ulla 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox Lesezeichen

Hallo, habe ein Problem meine alten Lesezeichen auf meinem neuen Laptop ein zu binden. Kann auf dem alten PC die Sicherung nicht mehr machen, da dieser gecrasht ist. Komm… (read more)

Hallo, habe ein Problem meine alten Lesezeichen auf meinem neuen Laptop ein zu binden. Kann auf dem alten PC die Sicherung nicht mehr machen, da dieser gecrasht ist. Komme aber an die Daten von der Festplatte. Habe mehrmals versucht die places.sqlite, Bookmarks und all die andern Daten, nach Anleitung vom Internet in meinen neuen PC ein zu spielen. Leider ohne Erfolg. Gibt es hier ein Problem mit Win 7 32bit(alt) zu Win10 64bit(neu). Über Tips und Anregungen wäre ich Dankbar.

Asked by peter.decher 1 year ago

Last reply by cor-el 10 months ago

  • Archived

Loss of passwords, bookmarks, accounts

Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically instal… (read more)

Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically installed driver updates for me. After the update, the system crashed - Windowws10 Pro and the recovery function did not work. I had to turn on auto repair, with the option to keep my files. The files remained, but all installed applications were automatically removed as well. About Firefox after automatic repair did not keep passwords, bookmarks. I have a Firefox account and I had it before the failure. Because, based on the advice from Firefox, I cannot restore passwords, accounts and bookmarks (I do not have a copy on my computer) and there is no direct contact link on the help page so that I can send an email asking for help, VERY, VERY Mister please provide a link who will help me, to the person who will restore all the data from my account. Data necessary for work. So I PLEASE HELP AND GIVE A LINK TO THE PERSON WHO WILL HELP ME and restore my bookmarks, accounts and passwords in Firefox. best regards Grażyna

Asked by KONTO 10 months ago

Last reply by FredMcD 10 months ago