Firefox Support Forum

Good evening Community,

I have a prolem with my firefox browser since about 3 weeks. So I hope somebody around here can help me with that. Somehow it occurred that HTML5 videos need very long to load. Sometimes it even shows me the message that I should restart the browser. I really cant find the problem. I have the newest version: 109.0.1 (64-Bit) I deletet the cache. I also didnt install any Plugins or addons. Since the problem occured.

I tried other Browsers on my Computer and it works just fine. By the way I also have a pretty new Computer, the specs are fine.

The only thing I didnt try, is to reinstall Firefox. Because i have a couple of tasks opened which I dont want to lose or put in booksmarks. But that also cant be the problem. Because I always had around 10-20 tasks opened in the past.

I hope somebody can help me or had the same problem and knows how to fix it.

Sorry for my bad englisch.

Nice regards. BS

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using Firefox in Linux Mint. Thank you for your help.

Hi. I just added one of your free features (which name I am forgetting) which allows me to create an email account so as to avoid using my actual email which then forwards msgs to my actual email address. I do not want it. How do I remove it?

Thanks.

I am teacher hifzul Quran with tajweed in class online teaching experience with me 4 year s and I help you need me students all country s please send me information please contact me email address [email address] I am hard working teacher Online class learning and hifzul Quran with tajweed in class online teaching and education hig and part time and any time learning class please contact me. Thank you

I updated Firefox, and now I have tiny tabs at the very top of the screen, a URL bar permanently set with either their homepage or a search bar, and basically nothing else.

There are no settings or themes to change these things.

I can't read the tiny tabs, and I really would prefer a blank page and the small search bar off to the side if I want to search. I am often on cellular data and want to avoid opening anything until I choose it to save on data charges--and why can't I choose what I want to display?

Look, I am not a programmer. I am not risking messing up code in the guts of the browser to change these things because the person who wrote out these instructions is not going to be available to help me if I make a mistake.

Could I have settings to make the browser useful to me? I really don't want to go back to Safari, but I'm an old fart who can't see the new "improved" menu bar.

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeError: window.SpeechRecognition is not a constructor

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

How do I stop it? I don't want to modify any user css. Only this kind of hacks is what I found. Can't mozilla just add a setting for that? Or preferably disable that by default?

Now that I run Firefox 108.0.2 (20230104165113) I cannot see my amazon.com pages properly. I have not had the problem with any other site.

Rather than seeing the page as intended, there is a semi-tranparent "film" over it and many of the areas show html coding instead of the intended images.

I need help. Please for the love god can any one help me ? Recently I've been having issues with firefox not play nice with web sites. It feels like I'm use it back in the day when IE was king. The Details, I'm running into sites were certain functions just don't work. Right now I can not log in to Target . When I got to my Car loan web site I can not bring up the statements. I clear the web data, start the browser in safe mode. I even removed ever plug in and it still does not work. It works fine in Edge and chrome . Hep what am I doing wrong ?