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  • Archived

Unable to pull up Firefox

Suddenly, I can not pull up Firefox. it is version 45.0. I was on the day before yesterday, and I was scanning through the support pages because I want to block the thing… (read more)

Suddenly, I can not pull up Firefox. it is version 45.0. I was on the day before yesterday, and I was scanning through the support pages because I want to block the thing that stops Firefox from going to another page, but I never figured it out. Probably did something by mistake. Message: "Firefox is not responding" - blank browser screen. When I follow "We've made some educated guesses about your current browser and operating system" on the support page it brings up blank fields.

I did try to download a newer version a couple of weeks ago, but the download did not go through. I am able to pull up Safari, but I prefer Firefox. Running Mac OS 10.10.5.

Is there a phone number for Mozilla support? Looked and could not find it. Thankyou.

Asked by gonenative3 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Yahoo's webpage locks up the Firefox 45.0b6

Yahoo's webpage locks up the Firefox 45.0b6 every morning for about a minute. Freeze the whole GUI, nothing works until it releases. This has happened in the past, goes o… (read more)

Yahoo's webpage locks up the Firefox 45.0b6 every morning for about a minute. Freeze the whole GUI, nothing works until it releases. This has happened in the past, goes on for months until some update changes things, then it works fine for awhile, but usually something else stops working, a never ending cycle with something always broken.

Asked by Sempusa 4 years ago

Last reply by John99 4 years ago

  • Archived

constantly crashing

bp-ab8898ba-2e13-40cf-a4fa-673962160311 11/03/2016 21:47 bp-1baaf4da-a7ed-48a5-a7ee-122782160311 11/03/2016 21:47 bp-fc9cdc1d-85b3-45a6-a6ec-8a00d2160311 11/03/2016 21… (read more)

bp-ab8898ba-2e13-40cf-a4fa-673962160311 11/03/2016 21:47 bp-1baaf4da-a7ed-48a5-a7ee-122782160311 11/03/2016 21:47 bp-fc9cdc1d-85b3-45a6-a6ec-8a00d2160311 11/03/2016 21:12 bp-9ae5934b-c81b-43b8-a268-fc6c92160311 11/03/2016 20:55 bp-3f136df0-dd2b-40c1-a9a5-5e4c72160311 11/03/2016 15:02 bp-2a78311b-a7b8-4eff-9167-dce782160311 11/03/2016 14:51 bp-a0dcbde9-c4df-4674-9a45-8af292160311 11/03/2016 14:49 bp-f12cb3cf-8295-4486-8615-138612160311 11/03/2016 14:49 bp-cabb59ee-5f7e-4257-b18e-45d6c2160311 11/03/2016 14:34 bp-2cbb3db3-09ef-4d74-a13c-548412160310 10/03/2016 18:15 bp-9d1c75c7-94d5-4669-9968-a1fab2160310 10/03/2016 13:51 bp-66a79c5f-55c6-422d-9e75-4036e2160310 10/03/2016 13:23

Asked by ssb2 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox crashes

I have been trying to play my games on Facebook/Farmville since 8:00 a.m. this morning with no success. Yesterday it was fine but today nothing but crashes. I've gone int… (read more)

I have been trying to play my games on Facebook/Farmville since 8:00 a.m. this morning with no success. Yesterday it was fine but today nothing but crashes. I've gone into all the devices you have set-up for troubleshooting. I've taken all the suggestions I could follow (since I'm not a computer wiz) but to no avail. I've updated Windows, Adobe Reader and Mozilla. I've cleaned my browser from threats but nothing seems to work. When my game crashes and I click the box send rept it doesn't open. I am so totally exhausted from going over the same materials (you have online) over and over to no avail. Please help me with this problem!

Asked by sparkle0768 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Some images not loading on a specific website

Hi, lately some images are not loading (only on a specific website). I reinstalled Firefox, tried different browsers, format my PC - nothing helped. when i looked at the … (read more)

Hi, lately some images are not loading (only on a specific website). I reinstalled Firefox, tried different browsers, format my PC - nothing helped. when i looked at the page info i saw that the type of some images is considered as text/HTML. How do i change that? Thank you, Eyal.

Asked by EyalGarossi 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Moving from one PC to another - How to do the relocation

I am moving to a new PC from my old PC. How do I move all Firefox related information including history, tabs, passwords, profile, addons and etc. to the new machine. Bot… (read more)

I am moving to a new PC from my old PC. How do I move all Firefox related information including history, tabs, passwords, profile, addons and etc. to the new machine. Both machines will be on the same network for an interim period of time. Current Windows 10 and latest firefox. I know that I will need to reinstall Firefox but from there I am looking for a cookbook to complete the move


Asked by briank550 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Can I leave the auto reload option set, but add exceptions?

Can I leave the auto reload option set, but add exceptions? Some weather cams for instance require constant refreshes, but this option make them difficult to use. I wou… (read more)

Can I leave the auto reload option set, but add exceptions? Some weather cams for instance require constant refreshes, but this option make them difficult to use. I would like the option to remain for other sites though.

Asked by british-aviator 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Missing information

Many webpages I go to - Firefox does NOT show some of the text etc on the page, just empty spaces where text should be. If I put the cursor on the empty spot, sometimes t… (read more)

Many webpages I go to - Firefox does NOT show some of the text etc on the page, just empty spaces where text should be. If I put the cursor on the empty spot, sometimes the cursor turns into a pointing hand to select something. If I click on the spot it brings up another web page or somewhere on the same page. If I use the cursor to highlight the empty space - text shows up in a pale blue color.

This happens whether "Adblock" on or off, whether "NoScript" is on of off. I even restarted Firefox in "Safe Mode" and it still does not show the text.

It seems like the more Mozilla upgrades Firefox the worse it gets.

If I open up the same page in Google Chrome, everything shows up as it should.

That same page is : http://www.chick.com/information/authors/

which is the most blatant so far in NOT showing up the text.

What is Wrong??? Firefox has been my default browser for years - but the last several Firefox upgrades seem to get worse with each upgrade.

I'd hate to change to a different browser.

Will you help me with this problem?

I'm using Windows 7 x64 Home Premium

Please respond

Thank You

Asked by cadman263 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Mozilla's Recent Implementation of Control of Firefox's Website Add-Ons/Permissions <"Page Info window"> @ Address Bar . . . (GASP!)

I've read, reread, printed out, perused ad infinitum the Mozilla article concerning the content of the above-mentioned, all to no avail. To state that the control over we… (read more)

I've read, reread, printed out, perused ad infinitum the Mozilla article concerning the content of the above-mentioned, all to no avail. To state that the control over website "permissions" is a frustration, heartache, and dismal failure for the end user, is an understatement!

Adobe Flash Player (v.21.0.0.197) crashes continuously! Firefox (v.45.0.1) crashes continuously! Shockwave Player application crashes also. My online experience has become intolerable and, because the predominate use of my PC is used online, this misery is of paramount importance that relief be sought and applied ASAP! This issue has gone on long enough, for over a year plus! HELP!

The article explaining all related is of no value whatsoever. One cannot permanently set options; once a website is given permission, a function should be available to make it permanent! I the entire program is a nightmare!!!!!!!!!!!!!!!!!!!!!

(GASP . . . H-E-L-P???

Asked by SweetFacz3913 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox does not allow me to edit my website and distorts pix on the site when I open with it.

I have a Weebly website. Firefox recently does not permit me to edit my site and, when I play my site on Firefox it distorts the formatting. Chrome and Edge allow me on t… (read more)

I have a Weebly website. Firefox recently does not permit me to edit my site and, when I play my site on Firefox it distorts the formatting. Chrome and Edge allow me on the site to edit and do not distort the images.

Asked by castlegorm6 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I continue to get a msg. from Firefox upon start-up of my PC

I get the Firefox message:""Well this is embarrassing". I have used Firefox for at least 1.5 years and have not had this happen so often. I have no tabs open when I sta… (read more)

I get the Firefox message:""Well this is embarrassing". I have used Firefox for at least 1.5 years and have not had this happen so often. I have no tabs open when I start my PC, but Firefox opens with att.net normally. How can I eliminate this issue?

Asked by Kern-Gordo 4 years ago

Last reply by philipp 4 years ago

  • Archived

Can I "copy" a Vista firefox folder and move to Win 7 Fire fox?

I saved my Vista firefox bookmarks as HTML: Export I Imported them in my new Windows 7 Firefox. Some of the Folders are missing. Can I "copy" vista firefox folders and pa… (read more)

I saved my Vista firefox bookmarks as HTML: Export

I Imported them in my new Windows 7 Firefox.

Some of the Folders are missing.

Can I "copy" vista firefox folders and paste it into my Windows 7 firefox?

Asked by Paul 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Prevent a child from disabling Norton plugin.

I have Norton parental controls installed on a child's laptop. However I often get an email from Norton stating "The Norton Family browser plug-in was turned off on: … (read more)

I have Norton parental controls installed on a child's laptop. However I often get an email from Norton stating "The Norton Family browser plug-in was turned off on: <<PC-Name>> - Mozilla Firefox Can I prevent the plug-in being disabled?

Asked by Rob 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Don't start automatic download when showing the download dialog.

Firefox starts to download a file immediately the download dialog shows up. At most times, I don't want to save but this automatic download means wasted data when I don't… (read more)

Firefox starts to download a file immediately the download dialog shows up. At most times, I don't want to save but this automatic download means wasted data when I don't actually save the file. Can I get an option to tell the download dialog not to start downloading till I browse to wherever I want to save the file and click on save?

Asked by brainites 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I installed a new PC & now Firefox keeps telling me sites aren't secure. This includes the FA & RAC - hardly dodgy sites!

Since I have installed a new PC & downloaded Firefox it won't allow me to log into secure sites such as the FA and RAC. As these are reputable sites I don't understa… (read more)

Since I have installed a new PC & downloaded Firefox it won't allow me to log into secure sites such as the FA and RAC. As these are reputable sites I don't understand why I can't access them. This problem has only started since the new download. What has happened to Firefox? I am having to resort to Internet Explorer or using my laptop!

Asked by Jacquimac2 4 years ago

Last reply by philipp 4 years ago