Firefox Support Forum

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and when I clicked on precipitation it didn't work. I clicked on a One Tab link to youtube and it opened youtube home page, not the specific link with all my history and feed lost. And some youtube videos would not play. I tried to open my Outlook email from one tab, but I just got outlook and had to re-sign in. And then I could not open an email. I had to switch to chrome to open the email. I tried to use trouble shoot safe mode. I was able to play a youtube video, but my extensions were then unavailable in safe mode, so no one tab. I am 75 and not very computer proficient, and I am afraid I will make things worse because I cannot predict the outcome of the steps offered. Mozilla/Firefox updates automatically, so I have the latest version of that and I have macOS Catilina version 10.15.5 Is there anyway to undo this mess? I need help at the most basic possible level. Can the clear cookies & cache be undone? Is my youtube history & feed able to be restored some how? Help please!!!

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

I have been having problems trying to access the website 'keepersecurity.com'. This started happening with Version 121. I contacted 'Keeper' about the issue, but nothing they suggested worked. While I am using Firefox as my browser, I also have Microsoft Edge installed and available to use. I accessed the site using Edge without any problems. So I assume the problem is with version 121.

Firefox is blocking website reader comment sections, yahoo, foxnews and so on. (version 126.0 64 bit). Windows 11. Comment section still found using chrome or edge. Started with last Firefox browser upgrade? Have not seen any changes to Firefox "Privacy and Security options" . I use Google or Duck Duck Go as search engines. Thanks

I have noticed that I am unable to access the comments section on the various web sites I visit. I am sure it's a settings issue, however I have not been able to find the setting section. Any suggestions??

Dec. 2, 2022 How can I undo the most recent update for Firefox. Some websites do not complete. Cannot do Christmas shopping on Target.com for one and Rakuten button doesn't work anymore. Sadly I had to go to Chrome to complete some of the tasks I was working on.

Updated a month ago and discovered all of my password stored history in FF is gone.....

I have seen that this happened to others but despite efforts, unable to restore all my passwords after the update despite that it says this will not happen.

I have followed the steps of profile, sync but nothing.

Afraid to ever update again and never had this issue in many years of using ff.

Help

Video playback NY Times not working in v 122.0.1

Got error message from NYT: Video playback is not supported in your current browser TO view NYTimes video please upgrade your browser to the latest version

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

How do I stop it? I don't want to modify any user css. Only this kind of hacks is what I found. Can't mozilla just add a setting for that? Or preferably disable that by default?