Firefox Support Forum

Hi. Been having an issue with Firefox this last week (though it's happened before, just not to this extent) in that's it's being incredibly slow and moves at the pace of a snail. To give some examples, when I try type (like right now) there's a delay for the words to show up instead of popping up as I type. Another is the browser seems to freeze up for a couple seconds when I try and scroll up or down, before doing at an quick and uneven pace.

I'm uninstalled and reinstalled Firefox (reinserting my profile after doing so), disable all themes, plugins and add-ons, restarted Firefox in safe mode, and none of these have made a positive difference (in some cases it actually made it worse).

Any way of fixing this? I've been using Firefox for years now and I don't relish the idea of having to transition to another browser if hte problem could just be solved on its own.

After using firefox for a while (usually longer than an hour consecutively) I will occasionally scroll on a webpage, only to have the scroll icon which appears not disappear after I have stopped scrolling. Interestingly, the scroll bars do not disappear even upon closing firefox; currently, the only way I have found to get rid of them is to restart my pc. I have attached some screenshots to better convey this issue, and if there is anything else I can do or provide let me know!

Thanks

Firefox crashes always when i (for example) want to upload a Youtube video. It always happens then, when i want to select a file to upload in Windows Explorer. Firefox crashes, and then it closes itself and when i restart Firefox, everything is reloaded, but i can´t upload files anymore without crashing!

I don't want the browser to autoplay any videos! It bogs down everything because web site managers are too stupid not to limit the amount of video ads they put on one page. If you have several tabs open the browser hangs terribly! I don't want any videos to play automatically and I went into about:config and set the preference to not autoplay videos and yet it still does?? How can I stop this behavior?

And as another pet peeve of mine: why can't firefox switch to some other video player besides adobe since adobe changes daily and constantly has vunerabilities and then you have to reinstall the damn thing every other day or your shockwave stuff doesn't play?? Please do something to stop that behavior as well!

I'm using an HP Spectre pc with windows 10 which was the original os. My computer was stuck so I shut it down and restarted it. I saw that the computer was updating and when it was finished I logged in to the os and and opened firefox. The homepage came up and I tried to go to a website and nothing happens. I get a white screen with no error message. I've been through the solutions on the help page and nothing is working. I am using Norton firewall and firefox is allowed. Please help. Thank you.

In the sign in with your Google account window after I have clicked on the "enter your email" box a drop-down menu appears with a number of current and deleted email accounts. I would like to not have these accounts appear when clicking and the "enter your email" box. Secondly how do I delete an old account from that list of email accounts?

Hi,

all of sudden, buttons are not working in some websites like Gmail, bookmyshow and other sites too. uninstalled completely and tried with different versions but no use. installed lower versions and that too doesn't helps me. tried to troubleshoot as in this thread "https://support.mozilla.org/en-US/questions/1148741" however, problem is still remains same. please help me to solve this issue.

When I enter the IP address for my LAN router (192.168.0.1) and try to connect, FF responds with a message that declares the connection is insecure because the prefix is http:// instead of https:// and will not allow the connection. The same outcome occurs when I use Google Chrome.

As far as I know, it is not possible to configure a secure connection for the router (one that uses TLS). If it were, then I most likely would have done that when I set-up the router, and/or subsequently when I configured it. And I know that Mozilla participates in a campaign to force websites to use TLS connections.

Regardless, I am personally not able to replace the LAN router at this time with one which has such a feature, if there are any available that do have it.

The DDoS attacks effected on Friday, 21 October 2016, absolutely exposed the fact that an enormous number of devices are connected to the Internet without any regard for whether they are secure from hostile access. Even when they have security features, the default configuration is seldom changed by those who install or use them. Of course, I configured my LAN router to have both a unique user name and a strong password. No hacker will bother trying to seize control unless they are specifically targeting my system.

Mozilla has a lot on its agenda, whether every notion belongs there. But Mozilla often fails to realize that implementing a desirable change can make FF unable to access websites and equipment to which we need access. Mozilla must present such changes as options which the FF user can disable so that we can retain usability of the software. Else, using FF leads to a lot of time and effort wasted in dealing with Mozilla's organizational ambitions.

Please advise whether there is a way to use FF to access the LAN router without a "secure connection".

My firefox browser just keeps crashing. It happens on all sites, secure and unsecured. I've updated the browser, ran virus scans. I can't figure it out. Today alone it has crashed at least 10 times. I'm wondering if Windows 10 has anything to do with it. I've been using firefox for more than 10 years on other Windows operating systems with no problems. Any ideas on what could be causing my problems?