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Firefox Bookmarks Causing Crash/Freeze/Not Responding

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying … (read more)

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Asked by Rafael Lecuona 5 months ago

Last reply by cor-el 5 months ago

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Wrong Country and Language

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. Thi… (read more)

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. This problem does not occur when I use Chrome, Opera or Edge. Any idea about why this has happened and what I can do to fix it. On Ebay, I can manually change the language and location, but if I close Firefox, the problem returns. I'm using the version of FF that keeps no cookies or history. Thanks

Asked by rmrav48 1 month ago

Answered by rmrav48 1 month ago

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Cannot open attachement of PDF files

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page. My version of Firefox is 120.0.1 and has b… (read more)

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page.

My version of Firefox is 120.0.1 and has been downloaded from the Mozilla website.

The problems occurs with all PDF file both local and from the internet.

The attachments are highlighted in blue in t he opened PDF file but cannot be opened. There is no way to click on the attachments.

Attached is a screen shot of one PDF file because I cannot attached the PDF file itself

Asked by berygan 2 months ago

Last reply by cor-el 2 months ago

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how to remove a file that "contains a virus or malware" from notifications 2

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Cl… (read more)

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Clear downloads" and Organize/Delete that entry - Nothing helps. Its deleting, but when I run Firefox its appears again and again. This bug is terrible annoying, please fix it.

Asked by alexbel787 1 year ago

Last reply by cor-el 1 year ago

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Restore Previous Session

Although I had long ago selected "Open Previous Windows and Tabs" in Start-Up, my windows and tabs were not restored when I inadvertently quit Firefox this morning and re… (read more)

Although I had long ago selected "Open Previous Windows and Tabs" in Start-Up, my windows and tabs were not restored when I inadvertently quit Firefox this morning and restarted. I then went to the three horizontal bar Application Menu > History to look for "restore previous session", but that button was missing.

So I have two questions: 1. Why didn't my selected preference, "open Previous Windows and Tabs " at Start-Up work? Is there a fix? 2. What has happened to my "restore previous session button in the History tab of the Application Menu, upper right of toolbar? Has Firefox deleted the "restore previous session" button? Can I reinstall it in some way?

I'll be grateful for advice. Thank you

Asked by jayhhpc 1 year ago

Last reply by cor-el 1 year ago

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Can I pay for real person suport?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Asked by MikeSr 11 months ago

Last reply by Paul 11 months ago

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Firefox spyware

When I launch Firefox (version 115.0.1), it establishes and maintains multiple connections to '*.googleusercontent.com' until I close Firefox. This is bull shit is totall… (read more)

When I launch Firefox (version 115.0.1), it establishes and maintains multiple connections to '*.googleusercontent.com' until I close Firefox. This is bull shit is totally unacceptable. I have been using Firefox since version 1.0.6 but I will dump Firefox for another web browser if this problem cannot be fixed.

How do I stop these connections being made?

Asked by kolusion1 10 months ago

Last reply by mozel3 9 months ago

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Wrong tab in focus after pulling different tab away

If I have many tabs open, and pull one away, instead of the previous tab saying in focus, it clicks to a different tab. If I have 5 tabs open: Tab1 Tab 2 Tab 3 … (read more)

If I have many tabs open, and pull one away, instead of the previous tab saying in focus, it clicks to a different tab.

If I have 5 tabs open:

  1. Tab1
  2. Tab 2
  3. Tab 3
  4. Tab 4
  5. Tab 5

I'm focused on Tab 3. If I pull Tab 5 away, it snaps me into Tab 4 even though I was previously on a different tab.

I think this isn't a bug but not desired?

Asked by Avaviel — 6 months ago

Answered by Avaviel — 6 months ago

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Screen goes black when playing some videos -

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING brows… (read more)

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

Asked by edszeliga 1 year ago

Last reply by cor-el 11 months ago

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Firefox pin, history and bookmarks disappeared

On start up this morning, Firefox was gone from taskbar. I found ff eventually but all my bookmarks and history are gone. Can I recover them? Why did this happen? Also mi… (read more)

On start up this morning, Firefox was gone from taskbar. I found ff eventually but all my bookmarks and history are gone. Can I recover them? Why did this happen? Also missing home button

Asked by Elke's Firefox 11 months ago

Last reply by Paul 11 months ago

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how can I install 'java script'?

Where are my answers ? Could you email me the answer of my yesterday numerous questions. At first: HOW CAN INSTALL JAVA SCRIPT ??? I wish you get this problem w… (read more)

Where are my answers ? Could you email me the answer of my yesterday numerous questions. At first: HOW CAN INSTALL JAVA SCRIPT ??? I wish you get this problem with your system 100,000 times and maybe you will do something

Asked by kathedoris 1 year ago

Last reply by cor-el 1 year ago

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ignoring dns settings

I use pihole on my home network but firefox doesn't seem to care. i disabled DNS over HTTPS but still it seems it ignores my dns server why? thanks. … (read more)

I use pihole on my home network but firefox doesn't seem to care. i disabled DNS over HTTPS but still it seems it ignores my dns server

why?

thanks.

Asked by primski 1 year ago

Last reply by Paul 1 year ago