Firefox Support Forum

Hi need to get my old firefox back before installation of new version.

I have a subscription that allows for downloading of videos using a "DOWNLOAD" button that has disappeared after new version of firefox was loaded. also my antivirus application has disappeared. How do i put everything back the way it was. I'm using windows 10.

Please help

When I open Firefox, it is only a quarter of the browser in the right-upper quarter of the screen. How can I make it so the browser opens fully in the entire screen.

Typing "handshake.com" in the toolbar takes me to "https://www.shopify.com/blog/wholesale-suppliers#" instead of searching or going to handshake.com .....WTAF?! Consistently.

Also, why is it so hard to report the issue? I know Mozilla is a nonprofit, but there was literally no way at all to just report the problem? All I can do is message a volunteer? Feels broken. Thank you.

Sync! Web site total muddle. WHO writes this stuff? All the info BUT what I need. I have ff on my pc and my iPhone. I want to see the same screen on both (sync) same research tabs to open. I am asked for my password but it is not recognized. But I am signed onto Mozilla! At Mozilla home page I see no sign in/sign or out the main home page. Where I can see "password” on it is hidden behind dots so I cannot verify. How to I sync so pc and iPhone show same page with same tabs? Where how do I SEE my password to verify it?

Recently my home page is blank. Each new tab opens as blank, bookmark icons are missing. I used to have a search engine when i opened Mozilla but now it's totally blank. I need to click on the bookmarks icon to open the list of bookmarks saved instead of seeing them on the toolbar. I didn't change anything and now it's all gone. I have uploaded a screenshot of my screen when I open Mozilla.

trying to import login information from Firefox to Norton Password Manager. the Norton process works but no logins are displayed to import to NPM. There is a quick error screen when running Norton's import_password.exe - I would call a DOS window ERROR:root:extract_all_logins: Error for ALL: no profiles found

 Can you help?

Dear all, I would like to know how to disable the automatic insertion of the tag <br> in a text editor in Firefox. I am using Froala, and I am experiencing this only in firefox. Chrome and Edge do not add this tag automatically. Thank you for you support. Kind regards, Cristiano

Perhaps I am the only one experiencing this issue but it is causing such an issue for me that I am afraid I will need to abandon this browser. I never in my life thought an internet browser displaying the forums for the browser would require so many processes.

Am I the only one? I have a pretty basic experience going on here but this is causing such a struggle I might need to find a new browser. I just don't understand how this even gets to be this way.

I am very grateful for a couple of advantages this browser occasionally showcases and I really don't want to migrate to another browser across my devices. All of the options I have read in this forum are pretty much disabled by the updates to Firefox but I am willing to try just about anything within reason that won't be quickly screwed up by another update.

My apologies if I sound frustrated, but come on that's a lot of processes to show your support page and it's eating up so many resources that could be used to trouble shoot my projects in a timely manner. This impacts performance to the point that I can't watch a tutorial with nothing else going on while working with GDevelop.

When using some websites that ask for browser permission to use your location, the location is wrong.

I recently moved more than 2000 miles, and when I use Google Maps in Firefox on my Windows laptop, its "current location" (as in, the blue dot that appears once I give Google Maps permission to use my location) is always at my old address rather than my new one.

After some digging, I discovered https://mylocation.org/, which was very helpful in that it informed me of two different types of location lookup. One of them, based on my IP address, works like a charm and shows me at my new address. The other, called "Browser Geolocation", shows my old address. And I've confirmed that this information varies from browser to browser: Firefox is wrong, Chrome is correct, Edge is correct, Brave is wrong.

This must mean that the browser stores some kind of information somehow about my location, right? How do I update this so that it matches the public IP address location?

CloudFlare is not allowing me to use Firefox for a host of sites that I routinely use, such as my bank, Credit Union 1. I have tried repeatedly and will not recognize my computer so I have to use Chrome to get through.

They are locking me out as a spammer because I am using Firefox. Whats up with that?????

Despite changing the settings and saving them to the cloud. Firefox keeps resetting to Canada as my default country. How can I change this since I live in the UK. I do not use a VPN for Canada.