Firefox Support Forum

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,

Ana Patrícia Paquete Visual Designer

Hi there,

I am tryign to access my firm's MetroBank account through Firefox and, after putting in my login details, I get a blank, white screen. I've tried with the same details through Chrome and it works. I've also disabbled pop up blocking and ad blockers.

Any other tips on what I could look for?

Rui

Discovered that until now I had been unable to store passwords on this browser, and discovered I would need to set a Primary Password before being able to set any. I followed the recommended instructions to set one, but no matter what I entered, it would be unable to set. (Password quality meter was not full (75-80%~), if that is significant.)

After this, I would receive continuous pop-up windows asking to set a Primary Password, but all attempts to set such a password would fail (Window named :"Alert", with text stating "Unable to Change Password.") These would persist until I shut down my computer, and I stopped receiving these popup windows, but ultimately, I am still unable to set a primary password., and thus, am unable to save passwords.

(Pop-up Windows were labelled "Change Password", and had text stating "Security Device: Software Security Device", along with having the password change form)

Hi, for about 14 days I get random certificate warnings - even on well known websites. They vary from SSL_ERROR_BAD_CERT_DOMAIN to SEC_ERROR_UNKNOWN_ISSUER... even on websites like x.com or LinkedIn. At the same time I got a new router from my ISP. But I am not sure, if this is connected somehow or if I got a Man-in-the-Middle or a virus. Malwarebytes & Co don´t find anything. I have resetted Firefox, too. But nothing helps. I get these errors in Chrome, too, sometimes. But not as often. Any ideas anybody? TIA!!!

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

For months, now, whenever I try to post a comment on a Yahoo! News article, it reads: "Your comment has failed to published." This only happens in Firefox. My "Privacy & Security" settings are set to "Standard," my "History" set to "use custom settings for history" with settings "Remember browsing and download history" and "Clear history when Firefox closes." so cookies and cache get cleared then.

Sometimes this works when starting a new session. But I shouldn't have to start another session and lose all of my logins just to post a comment on a Yahoo News article.

Anyone else having this problem? Is there an easy and permanent fix? What are you settings set at?

Firefox does not allow website to access my location even though I keep allowing the website to access my location. I select the allow button and also did this both with and without the box checked to remember the decision. I also go into Settings - Privacy & Security - Location settings. I allow there. Nothing helps.

I would like to further secure my passwords but don't want to have to enter the primary password every time I start the browser. I would like it to only prompt me if a password is needed. I can go days without needing a password to be entered and open and close Firefox every time I use it. It gets tedious. Thanks!

Yesterday firefox private window comes up on my browser...I do NOT want that, how to get rid of it?? My desktop is set up with menus for quick reference; I cannot get past this private window