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missing theme preview pics etc.

hi, something happened to my themes. i can no longer see the preview/thumbnail of them, also the authors link is gone. i've been trying everything for hours, but couldn't… (read more)

hi, something happened to my themes. i can no longer see the preview/thumbnail of them, also the authors link is gone. i've been trying everything for hours, but couldn't find anything in about:config that worked. any help would be great, thanks!

Asked by davidw87 11 months ago

Answered by cor-el 11 months ago

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en.softonic popup notifications and how to remove them

Somehow this en.softonic nonsense has made it into my windows notifications tab under 'firefox' notifications. How can I get rid of it? I can't find it in the General, Ad… (read more)

Somehow this en.softonic nonsense has made it into my windows notifications tab under 'firefox' notifications. How can I get rid of it? I can't find it in the General, Add-on or Extensions settings of Firefox or Windows Uninstall to turn it off or remove it.

How can I get rid of it? I don't want it.

Thanks

Asked by prime_justin 11 months ago

Answered by zeroknight 11 months ago

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Wifi Repeater suddenly refused access after one month

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T. Recently, I began successfully ac… (read more)

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

Asked by seanhindle4 11 months ago

Answered by seanhindle4 11 months ago

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Cannot use Google sign-in in third-party websites

I recently started experiencing errors for logging into third-party websites that use Google sign-in. On one site (coches.net), I have the sign-in popup loop for like 3… (read more)

I recently started experiencing errors for logging into third-party websites that use Google sign-in.

On one site (coches.net), I have the sign-in popup loop for like 3 times and then disappear but leaves me unlogged.

On the other site (etoro.com), the sign-in popup shows but then I get an error message from the site about the login. Then it won't let me reconnect since CloudFlare won't accept my "I'm not a robot" prompt and keeps reloading the same page.

This started happening yesterday. I'm not aware of any Firefox or Anti-Virus updates that have happened since, measures not existing yesterday.

I can sign-in correctly from Chrome with no issues.

Asked by m0skit0 11 months ago

Answered by cor-el 11 months ago

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a website wont load on normal but will on private mode

the website channel 4 wont load and videos wont play on the normal firefox. it was fine a couple of weeks ago. if i load the website in private window, it works fine wiht… (read more)

the website channel 4 wont load and videos wont play on the normal firefox. it was fine a couple of weeks ago. if i load the website in private window, it works fine wiht no issue.

Asked by nfletcher13 11 months ago

Answered by Terry 11 months ago

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mysignins.microsoft.com

Hello I'm trying to sign into a Microsoft 365 email account but can't get beyond a screen saying "To use this site, you need to change your browser settings to enable DO… (read more)

Hello

I'm trying to sign into a Microsoft 365 email account but can't get beyond a screen saying "To use this site, you need to change your browser settings to enable DOM storage or cookies."

I've enabled DOM storage and cookies but no difference. I've cleared cookies and no help. I'm running Firefox 115.0.2 and Linux Mint.

Is part of the problem that I hate Microsoft and they know it?

Thanks

Asked by arthurjackson 11 months ago

Answered by jonzn4SUSE 11 months ago

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log ins blocked using firefox

I cannot log into New York Times via Firefox - ms says it thinks my IP is a bot. Also blocked on a local newspaper Montreal Gazette. I am able to log in w/ no prob on Ope… (read more)

I cannot log into New York Times via Firefox - ms says it thinks my IP is a bot. Also blocked on a local newspaper Montreal Gazette. I am able to log in w/ no prob on Opera - please advise? thanks!

Asked by loucheliferadio 11 months ago

Answered by cor-el 11 months ago

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Potential security issue ONLY in Firefox. All other browsers work fine.

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. Th… (read more)

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. This ONLY happens with Firefox; all other browsers are working fine. What do I do to fix this because obviously it is a huge concern.

Asked by jculligan 11 months ago

Answered by MarkRH 11 months ago

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Library should open new tab when click item in library

I am very happy with the upgraded Firefox library. It works great except for one feature. Maybe there is a setting for it that I have missed. When I click on an item i… (read more)

I am very happy with the upgraded Firefox library. It works great except for one feature. Maybe there is a setting for it that I have missed.

When I click on an item in my library to open it, it opens it over top of the right-most tab that I have open. That means I always have to be careful to have a blank tab open, otherwise I lose the last item I was viewing. Is there a setting, or can you add a setting, to have the library open links in a new tab, or if one prefers in the existing tab? I want to be able to open in new tabs.

Asked by eberger5 11 months ago

Answered by zeroknight 11 months ago

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Shortcut to deattach tab into seperate window

Is there a shortcut to deattach tabs from one browser window so it turns into seperate window, so that you don't need to deattach tabs with clicking and dragging them wit… (read more)

Is there a shortcut to deattach tabs from one browser window so it turns into seperate window, so that you don't need to deattach tabs with clicking and dragging them with mouse?

Asked by crhe 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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Gmail sending email to Trash NOT the Sent Folder

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email … (read more)

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email address depending on who I am emailing

Tried a few changes to my g-mail account disabled IMAP and POP that did not work I have a number of blocked email address did not delete these

Asked by dwightrph 11 months ago

Answered by Terry 11 months ago

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How to import password csv?

So I'm using firefox on my old PC and want to export the login data to my new PC. Firefox has export passwords to CSV but there is no import CSV in firefox on the new PC.… (read more)

So I'm using firefox on my old PC and want to export the login data to my new PC. Firefox has export passwords to CSV but there is no import CSV in firefox on the new PC. There's import HTML but... firefox exported to CSV not HTML so I'm really confused, why would it export to a format that cannot be import?

Asked by CorkyKitty 11 months ago

Answered by Terry 11 months ago

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Images and redered graphics are fuzzy until you zoom in

For a while now (can't remember when it started) rendered graphics and text on FF is fuzzy. Examples of this can be see on Google maps, Miro, Powerpoint etc. On Chrome, E… (read more)

For a while now (can't remember when it started) rendered graphics and text on FF is fuzzy. Examples of this can be see on Google maps, Miro, Powerpoint etc. On Chrome, Edge etc the rendering is sharp at all zoom levels but in FF its fuzzy until you zoom in.

Viewing on a 4k monitor, running 115.0.2 (64-bit), using the Windows store install Hardware acceleration is turned on. Tested on multiple PCs, all Windows 11

Attached images which shows the comparison between Firefox and Edge Both browser windows are the same size and the default zoom (100%) Examples attached are for Miro and Powerpoint

Asked by shashankkaul 11 months ago

Answered by shashankkaul 11 months ago

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Twitter buttons disappearing, notifications page broken.

Hey, this has been going on for a few days, but when I try to use twitter on desktop, there are no retweet/like/reply buttons. This problem doesn't exist on Chrome or the… (read more)

Hey, this has been going on for a few days, but when I try to use twitter on desktop, there are no retweet/like/reply buttons. This problem doesn't exist on Chrome or the Mobile app. I can reply to things, but that's it. I also can't browse through my notifications without the page immediately displaying the "Something went wrong. Try reloading." message. I'm not sure what's causing this or if it's just me or what.

Asked by efrainwriting 11 months ago

Answered by efrainwriting 11 months ago

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Bad Request, Size of Request Header Exceeds Server Limit

Here is a sample URL that works on Microsoft Edge (current version) and receives an error message on Firefox (115.0.2): https://www.t-mobile.com/home-internet The error r… (read more)

Here is a sample URL that works on Microsoft Edge (current version) and receives an error message on Firefox (115.0.2): https://www.t-mobile.com/home-internet The error received from the web site when using FF is:

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

FF was working with all T-Mobile pages a few months ago and now fails with this same error on most pages.

To test on Edge, I pasted the identical address that failed in FF into Edge and it worked fine so I am confident I am comparing the same web page on the two browsers.

Thanks for your help. Claude

Asked by TrainClaude 11 months ago

Answered by cor-el 11 months ago

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Videos on a swedish newspaper site doesn't play. Getting error message instead.

On the Swedish newspaper site https://www.expressen.se they have videos in many of their articles all over the site. And for some strange reason I can't get any of their … (read more)

On the Swedish newspaper site https://www.expressen.se they have videos in many of their articles all over the site. And for some strange reason I can't get any of their videos to play in my browser. Im using windows 10 64bit Home and version 115.0 of Firefox (64bit version). Both windows and firefox have the latest updates. The error I have looks like this: https://imgur.com/a/BK9WaOC

" THEOplayer workers could not be loaded. Please check that the worker's version matches THEOplayer's version (5.1.0)".

The link to that specific page is: https://www.expressen.se/tv/nyheter/har-staller-laman-upp-som-brollopsmarskalk

I have contacted the newspaper support and they responded they have nothing to do with the issue so it must be something with my browser settings or addons that causes the videos not to play. I have tested with all my addons disabled and I still get the same result.

However the same videos works perfect in Chrome and Edge browsers. I am clueless to what may cause this very disturbing issue because I love using Firefox as my main browser but now I'm forced to browse this newspaper in chrome instead to see the videos. Not a big issue though but still... I have never in my life heard of THEOplayer and thought it was something media companies use to show their videos on their sites etc.

Asked by webspyder 11 months ago

Answered by webspyder 11 months ago

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Custom new tab page keeps reverting to Firefox home

This issue is so annoying, that I need to ask Firefox community what I can do. So, the problem is, that if I set custom home page called Infinity New Tab (Pro), then I wi… (read more)

This issue is so annoying, that I need to ask Firefox community what I can do. So, the problem is, that if I set custom home page called Infinity New Tab (Pro), then I will restart Firefox, then it reverts back to Firefox Home.

I think, that this is completely unrelated to malware, because I'm scanning my computer very often.

Are my preferences/settings corrupted?

However the Infinity New Tab (Pro) is no longer available in addons.mozilla.org, so if you need .xpi file, then tell me, and I will attach that file here.

Asked by Patricek0056 (She/her) 11 months ago

Answered by Patricek0056 (She/her) 11 months ago

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115.0.1 update for MAC tradingview not working now

just updated to 115.0.1 on the Mac yesterday and now tradingview website isn't working - i tried adding it as an exception in EnhancedTracking and CookieSiteData like i d… (read more)

just updated to 115.0.1 on the Mac yesterday and now tradingview website isn't working - i tried adding it as an exception in EnhancedTracking and CookieSiteData like i did with ebay to get it working again but no luck with tradingview... any ideas ? thx

Asked by fourcolordoctor 11 months ago

Answered by fourcolordoctor 11 months ago