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Loading a page

I get the message: "Uh oh, we couldn't load this page at the moment. Thank you for your patience as we work on this. Please try going back to the home page or logging out… (read more)

I get the message: "Uh oh, we couldn't load this page at the moment. Thank you for your patience as we work on this. Please try going back to the home page or logging out" when trying to login to a patient portal site. I have previously logged into this site on numerous occasions and I can login using Safari. I've cleared the cache, cookies and history, rebooted Firefox and even threw in a few chants for good measure - nothing helped! I've not changed settings recently either. I'm at a loss, can you please help? Thank you, Edouard Cantin.

Asked by Edouard Cantin 2 hours ago

Passkey

I am trying to go to mylogin.aflac.com which I always went to and was fine and now all the sudden I get that I need a passkey now. see attached for problem and please fix… (read more)

I am trying to go to mylogin.aflac.com which I always went to and was fine and now all the sudden I get that I need a passkey now. see attached for problem and please fix it. thanks

Asked by jim0310pa1 8 hours ago

Last reply by jim0310pa1 2 hours ago

GIFs "saving as" webp only

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired … (read more)

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired file format of GIF?

Asked by Toni Serofin 1 day ago

Last reply by Toni Serofin 2 hours ago

Firefox Browser Defaults to the Wrong Time Zone

I've seen a few submissions describing the same or similar issues, but is there a consistent, effective way of changing the time zone in Firefox? It keeps defaulting to t… (read more)

I've seen a few submissions describing the same or similar issues, but is there a consistent, effective way of changing the time zone in Firefox? It keeps defaulting to the wrong time zone (despite everything else on my system displaying the correct time zone) and has been doing so for weeks. Solutions appreciated!

Asked by linsilver888 1 day ago

Last reply by linsilver888 2 hours ago

Cloudflare Problems!

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came fro… (read more)

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came from opera gx, had no problems with cloudflare till now!

Im using 4 extensions DarkReader Adblock https://getadblock.com/en/installed/?u=uzzl0uyf19852316&lg=en-US&an=adblockfirefox&av=6.2.0&ap=firefox&apv=126.0.1&p=gecko&pv=126.0 Return youtube dislike Tapermonkey I click the box to Verify that I am human on cloudflare keeps trying to connect, after 30 seconds the site just reloads asking me to click the box again. this repeats non stop.

Asked by ac.marino125 13 hours ago

Last reply by ac.marino125 3 hours ago

New Issue with Dark Mode: Always Active on Google ONLY Regardless of Theme

I started using Firefox on my Macbook after only having used it on my Razer for awhile. On my Razer (so far) I've had no (new) issues with Dark Mode, but on my Macbook, t… (read more)

I started using Firefox on my Macbook after only having used it on my Razer for awhile. On my Razer (so far) I've had no (new) issues with Dark Mode, but on my Macbook, the Firefox browser is always in dark mode when I search Google. It does not impact other sites (not even this one, where I'm typing this, or any of the other pages where I've looked for a fix). I have had this issue consistently with Firefox across mobile, my Razer, my old Windows computer, my Macbook, and everywhere I want to use it. In the past, changing the theme, going into the config settings (which I hate doing and am trying to avoid this time around), or using the Firefox Color custom themes have worked. I even checked my Google settings, and Dark Mode is completely disabled for search. So I know it's a Firefox issue.

Is there a permanent, consistent solution to just completely disable dark mode? I am never going to want to use it, and I am tired of having to go through some version of this every time I try to use Firefox on Mac -- especially since this time none of my normal workarounds are actually working.

I'd eat nails before using Chrome, but I am extremely frustrated.

Asked by boromiirs 4 hours ago

Problem with sign in page on Amazon

Whenever I go in to sign into Amazon Prime, using Firefox, the sign in page automatically shows my E mail address, my phone no. and my password. I do not have Amazon as … (read more)

Whenever I go in to sign into Amazon Prime, using Firefox, the sign in page automatically shows my E mail address, my phone no. and my password. I do not have Amazon as a saved log in. I contacted Amazon and they had me log into Amazon on a different browser and this information does not show up on Microsoft Edge, so Amazon said it has something to do with Firefox. Please let me know how I can eliminate this information from showing up automatically on Firefox

Asked by snoopmojo 8 hours ago

Last reply by snoopmojo 4 hours ago

Lost my printer connection

I've had Firefox as my default browser for several years. Recently every time I turn on my computer Firefox shows up but it is immediatly overrun by M Edge and I have to… (read more)

I've had Firefox as my default browser for several years. Recently every time I turn on my computer Firefox shows up but it is immediatly overrun by M Edge and I have to remove it several times before it'll go away. I recently lost my connection to my ptinter and don't know how to get it back. I suspect the Edge did away with it.

Asked by Yoda1943 8 hours ago

Fiirefox not working smoothly with various sites. Chrome worked

Trying to us kp.org and Firefox would not recognize the selections made. At times Firefox would not let me make or retain the selection made. Switched to Chrome and sit… (read more)

Trying to us kp.org and Firefox would not recognize the selections made. At times Firefox would not let me make or retain the selection made. Switched to Chrome and site worked smoothly.

Asked by steve624 12 hours ago

Increase browser history file size

My FF version 126.0.1 browser history file size is stuck at 10,240 KB. Until recently it was 54,000 KB and change. I would like to get it larger. I've tried all the recen… (read more)

My FF version 126.0.1 browser history file size is stuck at 10,240 KB. Until recently it was 54,000 KB and change. I would like to get it larger. I've tried all the recent help postings relating to places.history.expiration.max_pages, places.history.expiration.transient_current_max_pages, browser.history_expire_days, browser.sessionhistory.max_entries or browser.sessionhistory_max_entries, and so on. Nothing seems to be able to change the "places" file size. Anyone have any more info on this topic?

Asked by internet60623 14 hours ago

Firefox freezes and crashes

For several months I have been experiencing very frequent tab crashes and overall freezes in Firefox. I have tried removing all extensions and starting in safe mode, but … (read more)

For several months I have been experiencing very frequent tab crashes and overall freezes in Firefox. I have tried removing all extensions and starting in safe mode, but nothing has solved it. I have reinstalled Firefox and updated all of my drivers. There doesn't seem to be any pattern to what causes the crashes and freezes. They can happen any time and on any website. They happen around 5 times an hour. I do not know how to troubleshoot any further.

Asked by Eric Y 15 hours ago

SharePoint

I have two separate client that can not use Firefox to get to SharePoint, they put in their login and then are just looped back or it says they don't have an account. Bot… (read more)

I have two separate client that can not use Firefox to get to SharePoint, they put in their login and then are just looped back or it says they don't have an account. Both can access from Chrome and Edge, I have reinstalled fresh on both clients and the issue still happens in Safe Mode. I have already contacted Microsoft who states because it works in Chrome and Edge the issue is going to be Firefox.

Asked by jschultz6 16 hours ago

When turning on Laptop - message appears

There is problem going on when I turn my laptop in the morning. It has appeared three times now. The message say " Open or Fresh Firefox" The first time I did a Fresh, t… (read more)

There is problem going on when I turn my laptop in the morning. It has appeared three times now. The message say " Open or Fresh Firefox" The first time I did a Fresh, the second one I clicked "Open". I later get an update and I didn't do the update then the next morning I cannot login into my laptop. I kept getting codes to enter my password. Finally, a security screen appeared and I was able to login. This morning when turning on my laptop I see the same message appear again. I did the refresh Firefox. I had to go back and reset all my personal setting.

Also, I am letting you know that I am being monitor and I am having other problems with my email and iPhone. Question: Who is monitoring the monitor?

Asked by Yolanda 16 hours ago

Random Certificate warnings

Hi, for about 14 days I get random certificate warnings - even on well known websites. They vary from SSL_ERROR_BAD_CERT_DOMAIN to SEC_ERROR_UNKNOWN_ISSUER... even on web… (read more)

Hi, for about 14 days I get random certificate warnings - even on well known websites. They vary from SSL_ERROR_BAD_CERT_DOMAIN to SEC_ERROR_UNKNOWN_ISSUER... even on websites like x.com or LinkedIn. At the same time I got a new router from my ISP. But I am not sure, if this is connected somehow or if I got a Man-in-the-Middle or a virus. Malwarebytes & Co don´t find anything. I have resetted Firefox, too. But nothing helps. I get these errors in Chrome, too, sometimes. But not as often. Any ideas anybody? TIA!!!

Asked by Edith Mayerhofer 18 hours ago

Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack 2 days ago

Last reply by Candlejack 17 hours ago

Issue with Opening Website in Mozilla Firefox Community

Dear Mozilla Firefox Community, I hope this message finds you well. I am reaching out to report an issue regarding the accessibility of a website through Mozilla Firefox… (read more)

Dear Mozilla Firefox Community,

I hope this message finds you well. I am reaching out to report an issue regarding the accessibility of a website through Mozilla Firefox.

The website in question, https://carrecoverydxb.com/, is currently inaccessible when attempting to load it using Mozilla Firefox. Despite multiple attempts, the site fails to open, displaying an error message indicating an inability to establish a connection.

I have tested the website on other browsers and devices, and it appears to load without any issues. However, this problem seems specific to Mozilla Firefox.

As a member of the Mozilla Firefox community, I am seeking assistance in resolving this issue. I believe it is essential to ensure that all websites are accessible through Mozilla Firefox to provide users with a seamless browsing experience.

Could you please investigate this matter and provide any guidance or solutions to address the problem? Your prompt attention to this issue would be greatly appreciated.

Thank you for your time and assistance.

Best Regards, Umlex matlex

Asked by Umlex Matlex 17 hours ago

After resume from suspend graphics are broken (Linux, Nvidia)

This has been a problem for a while, currently on Firefox 126.0 and Nvidia 550.78. I can work around the problem by forcing webrender to use software mode. When using HW… (read more)

This has been a problem for a while, currently on Firefox 126.0 and Nvidia 550.78. I can work around the problem by forcing webrender to use software mode.

When using HW accelerated webrender with my Nvidia graphics card everything works fine until the PC wakes from sleep, then graphics are broken and Firefox needs restarting. Most noticeable for me is when looking at Grafana graphs they will look like random lines, and my Frigate NVR snapshots only display some of the time.

Is there anywhere in Firefox that will show a log of any error messages to do with the graphics card? I would like to try and fix the problem rather than disabling HW acceleration, but with no logs to look at that is impossible. No other programs seem to have a problem with resuming from sleep, and no error messages are shown in any of the system logs.

Asked by Adam 2 weeks ago

Last reply by Adam 18 hours ago