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Firefox/Norton Safe Search. May not be a Firefox problem, but...

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2. Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of… (read more)

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Asked by gvgr4139 3 weeks ago

Last reply by gvgr4139 5 days ago

multiple issues with PiP on Ubuntu

For some time now, I've been experiencing the following issues with PiP: The floating window opens in a random (and annoying) place and does not place itself automati… (read more)

For some time now, I've been experiencing the following issues with PiP:

  • The floating window opens in a random (and annoying) place and does not place itself automatically on the lower right corner as it used to (where I always move it, so it has no memory as it used to)
  • It's impossible to keep the "always on top" mode on by default, and I have to do it every single time
  • When I toggle windows, the PiP window is always the next one, even when it was not the one I switched from, and I have to always toggle twice for switching between two windows when I have a 3rd PiP window
  • When I change language using the keyboard shortcut, it changes the language on the PiP window, and I have to use the language icon bar. Then, the PiP window becomes activated, and I have to toggle back to the window I was working on before (on which I wanted to change language). I have the "separate languages for separate windows" option activated.

It's been some months now, and all those things were working before an update but never came back...

Does anyone know if there's a way of fixing these issues? I've tried things I found online but nothing seems to work.

Many thanks

Asked by gtpeonta 2 days ago

Link Previews

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the previe… (read more)

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the preview appears. So I'm thinking a setting got changed on the desktop version.

Does anyone know what the issue is and how to correct?

Asked by m267 2 days ago

Last reply by m267 9 hours ago

How to Keep macOS Awake During Firefox Downloads?

Hello, Firefox currently does not prevent macOS from going to sleep when a download is active. How do I know this? 1) I downloaded a file from the internet. 1.5 GB in s… (read more)

Hello,

Firefox currently does not prevent macOS from going to sleep when a download is active.

How do I know this? 1) I downloaded a file from the internet. 1.5 GB in size. 2) I opened a Terminal window in macOS, and ran `pmset -g`. 3) I searched for "sleep" in the "Currently in use:" list, and checked if Firefox was listed. It was not.

Is there a setting that I can enable that I can download to make this happen?

I think extensions don't have the capability to prevent macOS from going to sleep. Correct me if I'm wrong.

A quick fix for now would be the `caffeinate`-command in the Terminal-app, but I think this is very resource-wasteful.

Thank you in advance! Kind regards.

Asked by Oushima 6 days ago

Video Stream Won't Play in Background When I Switch Tabs

When switching from one tab to another, streaming stops and video won't play in background. I've tried all the main fixes suggested I've found. Nothing worked. Please hel… (read more)

When switching from one tab to another, streaming stops and video won't play in background. I've tried all the main fixes suggested I've found. Nothing worked. Please help! Will be using alternate browser until fixed as it's too unwieldy for me to use this way.

Asked by L 6 days ago

Blue progress bar no longer showing after clicking on download icon in Firefox

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but n… (read more)

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but now the progress bar of the download is gray instead of blue and is extremely hard to see. You have to look closely but in the first screenshot you can see where the shade of gray of the progress bar changes, just under the "6" of the "x86" part of the file name. But if you click on the "show all downloads" link, then the blue progress bar will show as usual for any in-progress downloads in the Library window, as shown in the second screenshot.

It isn't a huge issue but is still annoying when you just want to quickly see the progress of downloads in Firefox. I haven't changed any of the colors in Firefox or in Windows for that matter, I'm currently running Windows 10. All other dialog boxes, windows, etc. all display normally on my system. Just curious if anyone else is having this problem and hopefully a future update can take care of it.

Thanks very much!

Asked by jbb2004g 1 week ago

Last reply by jbb2004g 6 days ago

The Macbook Air trackpad doesn't work on Gmail

Hi there, I just started using my new MacBook Air, and when I try to use the trackpad to open read Gmail or click the calendar icon on Firefox, it doesn't respond. It wo… (read more)

Hi there,

I just started using my new MacBook Air, and when I try to use the trackpad to open read Gmail or click the calendar icon on Firefox, it doesn't respond. It works on Safari.

As per the photo, I try to click the calendar icon to open up my calendar and nothing happened.

Asked by irwin8417 6 days ago

Unable to access `community.signalusers.org`

Error raised, Secure Connection Failed An error occurred during a connection to community.signalusers.org. The OCSP response does not include a status for the certifica… (read more)

Error raised,

Secure Connection Failed

An error occurred during a connection to community.signalusers.org. The OCSP response does not include a status for the certificate being verified.

Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

There's also no way to add an exception? Just completely broken at the moment. I have to disable OCSP stapling to get it to work at all, which is less then ideal.

Currently using 125.0.3 (64-bit). I checked for newer versions of firefox and it's not saying anything. Chrome and Edge work fine. Encountered this on an android tablet with firefox, and went to desktop and hit the same thing.

Asked by tswaters 6 days ago

Selecting long-saved bookmarks in Firefox.com or DudkDuckGo.com causes the pages to hang up and not display

Why are my bookmarks all of a sudden not working anymore. Selecting the saved bookmark from DudkDuckGo or Firefox does not load the page. Did i change a setting acciden… (read more)

Why are my bookmarks all of a sudden not working anymore.

Selecting the saved bookmark from DudkDuckGo or Firefox does not load the page.

Did i change a setting accidentally/

Did Mozilla change the functionality?

What's going on?

Thanks for your help.

Note: I can access the page by going directly to its URL ... but what's the point of bookmarks if that is necessary?

Thx. again.

Rob Kuhn

Asked by robkuhnjr 6 days ago

firefox webpage ie very slow changing to other wepages & gettin worse & slide bar dont go to the top when changing pages

when i amon a webpage& click to go to home screen takes about 10 minutes & i have hi speed inernet & th slide bar on side dont go to top when changing pages g… (read more)

when i amon a webpage& click to go to home screen takes about 10 minutes & i have hi speed inernet & th slide bar on side dont go to top when changing pages getting worse please fix it

Asked by raledj 6 days ago

SIGN_IN ID

My sign-in ID is aaaan email that has been cancelled. As long as they don't asl me to retrieve any codes oranything it works of course. If anything is sent to that email … (read more)

My sign-in ID is aaaan email that has been cancelled. As long as they don't asl me to retrieve any codes oranything it works of course. If anything is sent to that email I can not retrieve it. Usually kepping me out of Fire fox. I need to see if amyonr know how to change your sign-in ID>

Thanks Paul

Asked by Paul Ellis 6 days ago

Theme

I choose a new theme. After a while, I close Firefox. When I start Firefox again, my chosen theme appears briefly, then the default theme replaces it. Why? FYI: it doesn'… (read more)

I choose a new theme. After a while, I close Firefox. When I start Firefox again, my chosen theme appears briefly, then the default theme replaces it. Why? FYI: it doesn't happen with just one theme.

Asked by Iridium.throne 5 days ago

The pause button on the keyboard doesn't stop the video in Firefox.

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works f… (read more)

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works fine in Chrome.

Asked by Robert Clave 1 week ago

Last reply by Robert Clave 5 days ago

Speedometer2.1 My Firefox Score: 161 My Chrome Score: 380

Speedometer2.1 My Firefox Score: 161 My Chrome Score: 380 why im missing? its normal? same hardware, no extensions. how can i increase my firefox score? i have Ryzen … (read more)

Speedometer2.1 My Firefox Score: 161 My Chrome Score: 380

why im missing? its normal? same hardware, no extensions.

how can i increase my firefox score?

i have Ryzen 5600 CPU and Radeon 6600 VGA and M2 SSD

Asked by moderndefender 5 days ago

display colors on twitter

Hi. with Firefox not able to get default colors on twitter. With other browser no problem - i've got default colors All Extensions disabled, restarted - but no change … (read more)

Hi. with Firefox not able to get default colors on twitter. With other browser no problem - i've got default colors All Extensions disabled, restarted - but no change

Asked by ivkovic651 5 days ago

Desktop icons

The file icons on by desktop were always the standard color but now the are blue and white why did this happen. I know I can change each one back individually but how can… (read more)

The file icons on by desktop were always the standard color but now the are blue and white why did this happen. I know I can change each one back individually but how can I change them in mass.

Asked by melankney 5 days ago