Firefox Support Forum

Hello,

I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites by setting privacy.fingerprintingProtection to "true" and entering "+JSDateTimeUTC" in privacy.fingerprintingProtection.overrides in about:config.

Now according to docs, privacy.fingerprintingProtection.granularOverrides "can be used to add or remove features on a domain granular level if privacy.fingerprintingProtection is enabled," but I can't figure out how to get it working.

Any input is appreciated.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings page the Add button is dissapeared... Is it a limitation for Windows 11 machines?

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) which is not esr....

Which version should I use and why?

If I should use the "normal" version, how do I replace the esr version with the "normal" one ?

Thanks.

When attempting to load a number of different web pages such as Quickbooks Online Apps, the page displays "Loading Apps..." with a spinning wheel, but never redirects to the Apps page; the site hangs forever. On other browsers there are no issues; it eventually switches to the correct page. In Firefox Browser I have tried adding exceptions in Settings --> Privacy & Security --> Manage Exceptions. No change. Thoughts?

I just got a new computer and had my info transferred. It is probably the latest version of Firefox on the new computer now. On the previous version it seems like Favorites was spelled out toward the top of the page on the left hand side. I see now it is just a star icon. Is there any way to get it the way it used to be? I'm sure I will get used to it the new way, but I still liked it the other way. Thanks

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and restarting the laptop, but it continues to pop up every time I open firefox as a 2nd tab. I am/was happy with my homepage opening to google. How can I get rid of this second tab. thanks

Hi All,

For some reason my tab icons look a little low, and I would like them more vertically centered.

I've been trying to move these icons around using some older code that doesn't seem to work anymore.

The code below no longer has any effect.

Does anyone know how to move the tab icons up 1 pixel?

Thanks!

/* padding doesn't move them */
.tab-throbber, .tab-icon-image { padding-bottom: 4px !important; }

/* margin doesn't move them */
.tab-throbber, .tab-icon-image { margin-bottom: -2px !important; }

/* can't even turn the icons off LOL */
.tab-icon-image { display:none !important; }

With the exception of the Home and Catalog pages in the yotsuba theme, all boards default to black and only on Firefox, not Safari or Chrome browsers.

Any idea how to fix this? I'm looking to get back my default Yotsuba theme.

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

I have read through the user threads and tried everything I could find including malware searching and, of course, setting google as my search preference but no matter what I try the splash page for Firefox (re-installed twice) is Yahoo. Has anyone found a cure for this issue on their Mac - my Mac parameters are in the attached screenshot.

Thanks for any sage wisdom!

The increase happened here: /storage/permanent/chrome/idb/3870112724rsegmnoittet-es.files/

79 files taking 590MB created in 3 minutes, out of nowhere. Why were all these large files created?

Using Linux Mint, Firefox 125.0.2

I'd like to be able to open a link in private mode by holding down some modifier key, then clicking on the link. There are many times that I want to open a link in private mode, and a keypress + click would be the quickest way to do it given that one hand typically remains at the keyboard while I use the mouse/trackpad.

I've even added a toolbar button to open a new private browsing window, then dragged and dropped a link onto the button, but that gets a circle with slash icon and nothing more.

Others have asked this question, so, to be clear, none of the following address my question: copying the link then opening the private browsing window & pasting the link, using a customized shortcut/bookmark, opening Firefox in private mode via command line, right-clicking the link then selecting "Open link in new private window".

Thanks for any advice and thank you, Mozilla, for Firefox!

So I'm having issues playing 4K videos fully on one YouTube channel: https://www.youtube.com/@ClearviewDriving

For some reason anything above 1080p gives me bad stuttering but on other channels videos don't stutter or freeze when playing 1440p or 4K quality.

Firefox is updated, I don't use Extensions other than Ad Blocker and I have that off on YouTube anyway. Seems strange that it'd only affect one specific channel.

I have a very good gaming PC too so the hardware isn't the issue.

I have:

125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video on Youtube works perfectly.

Fresh install without addons or plugins. Switching to "Troubleshoot mode" does not change anything. Youtube with sound, Facebook without sound.

Any ideas where to look?

My system broke during an update. Now I want to import my old Firefox userdata, but everytime I try to use the old data firefox just forces the creation of a new profile?

Is it completely impossible to recover data not created with the same firefox version?

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my W10 system, the search bar isn't there, not sure how or why, but on her's there's no option NOT to show it as there used to be.

I found some VERY old (2014) info on this but doesn't seem to be up to date.

PLEASE give us our options back and stop taking them away, sheesh, getting as bad as Microsoft.

Is there a workaround for this to remove the redundant search bar from the new tab page since you can search from the address bar?

Thanks!

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.

Amazon chat support not helpful and just told me to use Chrome!

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?