Firefox Support Forum

Concerning "Dismissed Suggestions"> Restore Suggestions. The "Restore" button (circled in image) is greyed out & will not do anything when clicked. This behaves same in normal as well as private browsing windows. Thank you

I can no longer connect to X ray images using your browser. The links are in EPIC. The X ray system is eUnity. If I can no longer connect I will have to switch browsers.

Your browser says: Secure Connection Failed

An error occurred during a connection to webpacs.cei.med.umich.edu.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Been using Firefox and predessors for 30 years. The problem: 1. I login to my Credit Union website "https://www.missionfed.com. 2. I AM able to get through the login and verification process, to the page where my accounts are shown. 3. Click on my checking account, and the icon rolls and rolls, and never gets past this point. 4. Access in this same manner has ALWAYS worked in the past. 5. I disabled all extensions, etc. There was only one anyway. Didn't help. 6. I ran troubleshooting / safe mode. Didn't help. 7. Cleared the cache, etc. Didn't help 7. I called the bank. The moment I mentioned Firefox, THEY SAID, IT'S A NEW PROBLEM WITH FIREFOX, WE'RE TELLING EVERYONE TO USE EDGE OR CHROME INSTEAD. That can't be good? 8. The bank said v.125 works fine and that v.126 is the problem. Any ideas?

I am trying to email a link from chatgpt to my yahoo email account. When I try to open the link I receive the error 500 internal server message. I have emailed links from chatgpt many times before with no problem. Can you advise.

Thank you Barbara Krausher

I am trying to sync my addons to another computer. Apparently the addons I have on the primary computer are not synced to the server. The sync-log says "[addon] not syncable: is foreign install." The About Sync addon shows that data for two addons are on the server, one of them About Sync, while I have a lot more on my primary computer. I may have synced the addons from the secondary computer first, so that might explain why the server knows only about two addons.

So I am trying to wipe the addon data from the server and sync the addons from my primary computer. I have signed out all but the primary computer from the Mozilla account. I have tried signing in and out of the Mozilla account and changing the password to wipe the server data, but that does not seem to work.

Wiping the addon data via About Sync > addons > Engine Actions > Wipe addons does not seem to work, either. After syncing About Sync shows that there are two addons on the server again.

What else can I try to wipe the addon data on the server or to sync my addons from the primary to the secondary computer?

my firefox browser switches to how it will look on windows 7 for a split second and back to original view, i run it on windows 11 , also when i run multiple firefox windows minimized side by side it often crashes

Recently my browser will open a Settings tab whenever I click on an autofill dropdown selection. Any autofill selection from username/passwords to simple Name/phonenumber/etc autofills. It's very annoying and I can figure out why it's doing it. How do I make it stop? I'm running Firefox 126.0.1 (64-bit) on a Windows PC.

Why do I need a new profile every single little update? How can I get my saved session, bookmarks, history, open tabs, extensions and preferences from my old profile? Manually copying files from the old profile is not a solution - it's a workaround and not a great one. Lots of things get left behind. Alternatively: what file in my "old" profile do I need to manipulate to trick Firefox into using it with the new version?

My system repeated asks if I want Firefox to be my default browser. Equally as many times I have indicated yes but why doesn't it stick? Running Win10 latest update. Please help me get rid of this annoyance.

Im using mozilla for long time but now its nit working https://showpm.com.co/ this site is not opening in mozilla please help me

Hi there,

Using the shortcut Ctrl + Cmd + Space is suppose to open the Emoji panel, however it disappear instantly.

I have already heard that this could happen if you download FF in a specific language and then change it to another language (https://bugzilla.mozilla.org/show_bug.cgi?id=1563862). I have deinstalled everything and reinstalled without changing the language, and it still don't work properly.

I'm a swiss french user, so my keyboard is configured for "French - Swiss" and Firefox is in French.

Does some of you still have this issue? Thanks a lot for your help

How do I turn on autofill in firefox 125/126? There are help pages that say go to settings>privacy> and turn autofill on. But there is no autofill mentioned anywhere in that page. The only reference that autofill comes up with when typed in the search bar in settings is in import settings. How is this so difficult to enable, its basic functionality 10 years ago. I've also tried going to extensions.formautofill.supportedCountries and extensions.formautofill.addresses.supportedCountries and adding my country (why this is a thing is bizarre as well).

Hello, I have a very weak internet connection and I've been experimenting with ways to lessen the burden of the slow connection by increasing the time that the cache from websites can stay on my computer (I've already increased browser.cache.disk.capacity and set browser.cache.check_doc_frequency to 2, but the files still end up expiring eventually forcing them to be re-downloaded even though I know these cache files never change).

So far I've had some success with this extension (https://addons.mozilla.org/en-US/firefox/addon/cache-longer/) it definitely works but very inconsistently so I've tried to directly edit the cache files found in Profiles\someprofile.default-release\cache2\entries but every time I edit the max-age on the cache-control line or any other line firefox just erases the cache file completely then re-downloads it.

TL;DR - Is there someway of getting firefox to ignore the cache file expiry dates and cache-control age or at least editing these files to extend their life?

I appreciate any help in this!

i'm missing some of the default search engines in the bar ebay and amazon. i hit the button "restore default search engines" in setting to try and fix it no luck. only give me back wikipedia, bing, duckduckgo but not amazon and ebay two sites i visit a lot.

this been happening to me for the past year and every time i had to go in the c drive and delete the mozilla folders and reinstall firefox to get them back. then use it after a month or two later they disappeared for no reason. this only happens on my desktop and not my laptop how do i make this stop happening?

Every day on the second or third tab the website will not load. If I open firefox again the site will load immediately. These can be bookmarked sites previously used one million times or linked sites embedded in a current tab. Your support pages have not helped. I'm about to ditch Firefox MS Edge!

I am on a mailing list from the Smithsonian Magazine. I receive a daily email containing links to interesting stories. The links work and take me to the correct page, however, I am unable to scroll the page up to read the article. They used to scroll, but not now when I go there by clicking a link in the email. The email also contains a link named View in Browser, and the email appears in Firefox and I can scroll the email, but if I click on a link in that email displayed in the browser, the page still will not scroll up. Problem not present in Chrome or Edge. I previously reported this to Mozilla in Feedback and to the Smithsonian about 2 weeks ago, but still no change in his strange behavior. Firefox 126.0.1 (64 bit)

I'm an instructor that uses Blackboard at college. When I click in the text entry box to enter my grades, I'm given a list of previously entered grades to choose from. The list is in ascending order. Is there any way to get this list in descending order? One other point, until recently it used to display the value that was used most often at the top, which was often 100. Now it's in ascending order. I've attached a snippet of what I mean.