Firefox Support Forum

I'm on Win11. The recent releases of FF seem to have disabled my ability (while in FF) to bring my mouse to the lower area of my screen to have the Win11 lower task bar appear. In order to get here, I have to shrink FF via it's upper right hand shrink button, then in the Win11 home screen bring my mouse pointer down to the lower screen area to popup that task bar. Gemini suggests there's a compatibility setting related to issues with high res screens that FF has... but I can't find this switch/setting... maybe Gemini is hallucinating about this. (Curiously, Gemini insists that this is not a FF issue... despite the fact that it's the only app on my PC having this issue).

I have two problems:

1. After importing bookmarks from html file i can not see them under search bar. only i can see them when clicking on Show your bookmarks /Ctrl+Shift+O/. Bookmark toolbar is checked into Always show Where is the problem?

2. Blank shortcuts of some websites, i tried to fix it with all methods but failed like: Deleting the IconCache.db file then restart windows explorer Command prompt sfc /scannow Command prompt dism /online /cleanup-image /restorehealth Disable tablet mode and Widgets

Hi,

There are login pages that have saved usernames I want to clear but am unable to. I have gone to settings. Under passwords I have everything unchecked. I have examined "Saved passwords" and it is showing "No passwords saved". I have tried with all of the Passwords options checked and unchecked but I all ways see"No passwords saved". Please help.

Dave

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I routinely use. I have tried several of the solutions from Firefox and also searched other solutions online to no avail. I like the Firefox web browser. Can you provide me some other solutions

Network Protocol Error An error occurred during a connection to xxxxxxxxxxxxxxx. The page you are trying to view cannot be shown because an error in the network protocol was detected. • Please contact the website owners to inform them of this problem.

Hello, I closed my browser, expecting it to save my current tabs as it usually does. When I reopened it, the tabs were gone. They were important for me, and some of them were pretty old so I can't find them in my history. I tried checking the "recently closed tabs" option, it didn't help. There was also no option to restore the previous session. Can you help me restore my lost tabs?

I've migrated to Firefox from Chrome and am getting everything as close as possible to my Chrome setup. This is a usability issue when I zoom on an image, that has a larger version. Chrome allows me to zoom to the full extent of the image, but Firefox screen shakes and doesn't allow the same detail. Screen recording and links below.

Screen recording Firefox

Screen recording Chrome

This is a link to the item in question.

I am curious as to why Mozilla/Firefox doesn't seem interested in matching Chrome for addons for popular dropshipping apps such as CJDropshipping, DSers and AutoDS. These are well catered for in Chrome and allow easy import of products into stores such as Shopify. They save a lot of time for already busy store owners and staff yet Firefox loyalists are forced to switch over and use Chrome to make life easier and save time. For someone who has been using Firefox across both Linux and Windows since it's 2004 launch, it is galling and almost physically debillitating to have to resort to this each time. If I were any good at coding I would surely fix this serious shortcomming.

Please Mozilla look to this and provide us with better options.

Bernie

duplicate of /questions/1448221 thread.

How to change the background we want on the Mozilla Firefox front screen, as I gave the picture

When I use 'Manage Bookmarks' and the Library to delete bookmarks and bookmark folders in addition to cleaning up duplicate bookmarks, the deleted folders and bookmarks automatically reappear in my Bookmark sidebar 1-2 hours later.

Initially, I had sync on but did not have Bookmarks checked for syncing. Deleted bookmarks and folders still reappeared. Then I turned off sync for this browser / machine. Deleted bookmarks and folders still reappeared.

I tried to see if there was a setting that enabled automatic restores of bookmark backups - but could not find one to turn off. I have tried refreshing the installation and starting again - using a one-time sync from another machine - but continue to be unable to permanently delete old / obsolete / duplicate bookmarks and folders.

I've also tried 2 Bookmark clean-up extensions. While I am able to delete duplicates and empty folders using these tools, 1-2 hours later they are back in the Bookmark sidebar.

Is there anyway to prevent the automatic restoration of the Bookmark Library?

Thank you

Hi, there - Over the last few months, I've noticed some things that make it impossible to get to websites. I keep getting "Secure Connection Failed," for example, with getting to Chewy.com. I just tried to sign into the ssa.gov website, but it comes back repeatedly as "403 forbidden." And another big one is trying to get to outlook.com. It never fully loads. I cannot get my email. I've been having to use Edge more and more, and I don't like that for privacy issues. Also, sometimes I cannot finish buying things on some websites without changing over to private browsing. Thanks.

I am in the process of migrating to a new Windows 11 PC. I am a long-time user of Firefox and have version 126.0 - 64 bit on my old PC. On my new PC I apparently downloaded it from the Microsoft Store during all my software installs. That version shows as "Windows MSIX Package Mozilla – MSIX – 1.0”

Are there differences between the 2 versions and should I do anything such as reinstalling from Mozilla?

Thanks, BillT

I have used a free Hit Counter for many years that I got from https://www.freecounterstat.com/

I have 3 such counters and have stopped working in the latest version of Firefox on my desktop. They work with Firefox on my iPad and Android phone. They also work fine if I use the Edge Browser but I prefer using Firefox as I have for many years.

The embedded code is pretty simple, here it is for one of my counters... <a href="https://www.freecounterstat.com" title="visitor counter"></a> Can you help? Thanks, Bill T

Hello, so when I watch youtube on FF my cpu usage goes up alot and the fans go nuts. I have a very capable i5, rtx3070 machine and this issue started just a couple of days ago. I have not done any changes or updates which could trigger this problem. The problem starts mainly when I Watch in full screen mode or have multiple non-fullscreen vids active. All other apps show no signs of problem. I can watch the exact same video in Edge, no fans/high cpu, VLC works fine, Chrome is OK, it's only in FF that the problem occurs.

I have tried the following: 1.Reinstalling FF 2. Activating HW acceleration in FF and forcing it in Windows11 3. Theatre mode is off and all other YT settings are off. 4. Updated Nvidia and windows 5. FF is the latest version. 6. Disabled all my addons/plugins

No clue what can cause this..

Hello,

The subtitles aren't appearing in the PiP pop out when the original video is Disney+, but they're working on Netflix, Amazon, and YouTube. Is there a way to fix this? I looked around in the settings and couldn't find anything.

Thanks!

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.