Firefox Support Forum

After update 126 "open previous windows and tabs" no longer works. It is checked but open tabs are not reopened when firefox is restarted. Using macOS Ventura 13.6.7

Hey, i have been in some trouble because the last device i had with my firefox account logged in was my phone, and I recently broke it.

So now Im trying to log in with my google account but when i want to restore my session(take back my data like bookmarks and passwords, all the "sync" thing you know) into my computer he says that I need to enter a "master password" refering to that one password i created randomly in 2021, or else, use a key something that i couldve created(I didnt, cause i didnt know the existence of it) to re-enter my session without erasing all my data, because yes, if i forgot the password it says that if i restore it, the data will be erased And with my only logged in device now broken i cant regain access to my data, i have a lot of my passwords of pretty much all my gaming accounts there(and more), and if u wonder how did i got to enter the account without having the possibility of activating the "sync" thing, i just entered with my google account as I do always, but just because i dont remember my very old now password, i cant get back my passwords.

So thats my problem, i hope that my english was understandable, and if u can respond in spanish it would be even more helpful for me but if not, its fine.

Firefox's DNS over HTTPS is preventing my access to 2 websites I've used for years for booking golf tee times. The 2 sites are www.roosterrun.com and www.windsorgolf.com. I want to remove this feature and return my PC to it's previous settings. Please help. John Blevins bold text

I'm on Win11. The recent releases of FF seem to have disabled my ability (while in FF) to bring my mouse to the lower area of my screen to have the Win11 lower task bar appear. In order to get here, I have to shrink FF via it's upper right hand shrink button, then in the Win11 home screen bring my mouse pointer down to the lower screen area to popup that task bar. Gemini suggests there's a compatibility setting related to issues with high res screens that FF has... but I can't find this switch/setting... maybe Gemini is hallucinating about this. (Curiously, Gemini insists that this is not a FF issue... despite the fact that it's the only app on my PC having this issue).

I have two problems:

1. After importing bookmarks from html file i can not see them under search bar. only i can see them when clicking on Show your bookmarks /Ctrl+Shift+O/. Bookmark toolbar is checked into Always show Where is the problem?

2. Blank shortcuts of some websites, i tried to fix it with all methods but failed like: Deleting the IconCache.db file then restart windows explorer Command prompt sfc /scannow Command prompt dism /online /cleanup-image /restorehealth Disable tablet mode and Widgets

I got this messages on the logs and sometimes the session freezes when I'm using Firefox: mai 24 20:12:16 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50331 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:12:16 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50253 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:12:34 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 52142 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:13:28 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 51884 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:14:07 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 52087 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:14:13 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50755 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 mai 24 20:14:19 glados firefox.desktop[9642]: [Parent 9642, IPC I/O Parent] WARNING: process 50806 is a zombie: file /builds/worker/checkouts/gecko/ipc/chromium/src/base/process_util_posix.cc:245 lines 8174-8233/8233 (END)

Hi,

There are login pages that have saved usernames I want to clear but am unable to. I have gone to settings. Under passwords I have everything unchecked. I have examined "Saved passwords" and it is showing "No passwords saved". I have tried with all of the Passwords options checked and unchecked but I all ways see"No passwords saved". Please help.

Dave

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I routinely use. I have tried several of the solutions from Firefox and also searched other solutions online to no avail. I like the Firefox web browser. Can you provide me some other solutions

Network Protocol Error An error occurred during a connection to xxxxxxxxxxxxxxx. The page you are trying to view cannot be shown because an error in the network protocol was detected. • Please contact the website owners to inform them of this problem.

While following this step in order to reduce CPU and memory consumption of firefox [content-prefs.sqlite file], I accidently deleted the Profile folder itself.

After this firefox wasn't opening and was stuck on not responding in activity monitor.

I reinstalled firefox, multiple times even after a shutdown, removing any old files in the Library folder. Still it's stuck on the same issue, firefox doesn't opens up even once.

Firefox Desktop issue,

McAfee malware has entered the Firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additional warning follow and reoccur every couple of minutes. I don’t have McAfee Anti-virus software on my computer & have not installed any new software for some time. The anti-software I have works fine (Spybot & Microsoft Security Essentials) and detects no problems. The first application I initiate upon boot-up each morning is Firefox and that’s when the problem begins. It is somehow related to Firefox. I cannot find any processes in play.

I’m using Windows 7 Pro

Sincerely, [removed email from support forum]

I tried all six free malware scanning programs suggested but nothing found

Hello, I closed my browser, expecting it to save my current tabs as it usually does. When I reopened it, the tabs were gone. They were important for me, and some of them were pretty old so I can't find them in my history. I tried checking the "recently closed tabs" option, it didn't help. There was also no option to restore the previous session. Can you help me restore my lost tabs?

Hello, I am using Firefox for my company. We are using Quickbase system to access the data from internal server. Previously, I can allow Firefox to show the image that classified as unsecured context. I could see the setting option to allow unsecured pictures. But now I changed my account on my computer and when I use firefox, I can not see the image file from server and also I can not find how to allow unsecure picture. Is there way to set to allow unsecure stuff from Firefox? Please let me know.

Thanks

Daniel

I am having problems playing a particularly demanding video from YouTube (https://youtu.be/-W_nFlIAWFM) which runs at 4K/30 fps. It is a video taken from a drone flying over the Matterhorn in Europe. Here is my configuration: 1. I have a 200Mb connection to the internet and bandwidth testing confirms that it runs at a consistent 195 - 202 Mb. 2. I am using Firefox 126.0 on a dual boot machine running Ubuntu 22.04 LTS and Windows 10 (both OSes show similar stuttering and pausing). 3. My hardware is a Gigabyte Aorus Z690i motherboard with 32 GB of RAM and an Intel i5-12600K processor and an NVidia GeFroce RTX 2060 Super graphics card. I have tried disabling "Use hardware acceleration" in Firefox and also disabling all add-ons and rebooting. This hasn't resolved the problem. When I watch the same video in Google Chrome, it seems to display a much slower frame rate than 30fps but doesn't stutter. I have concluded that this video must be a super demanding one to render. There are many picture elements changing constantly. But is there a way to watch this at 4K/30fps with it playing smoothly and at the correct frame rate?

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. My desktop gives me the attached error.

I've migrated to Firefox from Chrome and am getting everything as close as possible to my Chrome setup. This is a usability issue when I zoom on an image, that has a larger version. Chrome allows me to zoom to the full extent of the image, but Firefox screen shakes and doesn't allow the same detail. Screen recording and links below.

Screen recording Firefox

Screen recording Chrome

This is a link to the item in question.

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual deletion of ancient stuff?

I am curious as to why Mozilla/Firefox doesn't seem interested in matching Chrome for addons for popular dropshipping apps such as CJDropshipping, DSers and AutoDS. These are well catered for in Chrome and allow easy import of products into stores such as Shopify. They save a lot of time for already busy store owners and staff yet Firefox loyalists are forced to switch over and use Chrome to make life easier and save time. For someone who has been using Firefox across both Linux and Windows since it's 2004 launch, it is galling and almost physically debillitating to have to resort to this each time. If I were any good at coding I would surely fix this serious shortcomming.

Please Mozilla look to this and provide us with better options.

Bernie

duplicate of /questions/1448221 thread.

How to change the background we want on the Mozilla Firefox front screen, as I gave the picture

On my PC's Firefox wont connect to my work servers"DQS Worldwide". I have tried to connect to,"auditcenter.dqsus.com". The page times out and wont connect. It works with Opera and Yandex but not fire fox. I have tried to connect in Michigan,California and Europe. Can you fix this issue so that I can connect to "auditcenter.dqsus.com" and use Firefox. Mark West [removed phone# from public support forum]