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chosen primary password not working anymore...

A week ago I started using a primary password for FF. I learned it by heart, also copied it to my iPhone in a safe notation (I have access to the notation using my finger… (read more)

A week ago I started using a primary password for FF. I learned it by heart, also copied it to my iPhone in a safe notation (I have access to the notation using my finger print). It worked just fine for the first days. Today I tried to use the primary password again, in order to enter a website, but somehow FF denies me entrance, again and again. No spelling issues or missing characters, because I copy the primary password from my iPhone notation and paste it into the primary password field on my Mac. In FF Lockwise (on my iPhone) I can also still see my primary FF password, which is exactly the same. Typing it down character by character doesn’t solve the problem, nor does restarting FF. Caps lock is off. No issues with my keyboard. In my privacy and security setting I cannot to stop FF from asking my primary password, because (of course also there) it won’t recognize the primary password I enter...

There is no one who knows about my primary password nor has anyone access to my computer or iPhone. So there is no way I could explain somebody to have been able to change my primary password. Could anybody please explain to me what might be going on? Did other people experience the same issue? What steps should I take to try to solve it?

And I surely wish not to need to reset my primary password, because I will lose all my saved passwords from FF... Happily I still have access to FF Lockwise on my iPhone (using my finger print). So I could still copy each password and save it somewhere else. But that would mean quite a lot of work. Besides of that I don’t trust it to work better next time I set up a primary FF password…

I hope I explained my problem well enough. Thanks in advance for trying to help me out!

Asked by Eran FF sync 1 hour ago

Last reply by Eran FF sync 16 minutes ago

Firefox reports a secure connection without existing certificate

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the… (read more)

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the page and select "View Page Info", "Security", "View Certificate", no certificate exists. Only generic info is shown (Servers+Authorities). Also an error is reported in the system log, confirming that no certificate exists: JavaScript error: chrome://browser/content/browser-siteIdentity.js, line 642: TypeError: issuerCert is undefined

Questions:

  • Why does Firefox show the lock icon while no certificate exists?
  • How does Firefox establish a secure connection without having a certificate? (From my understanding a certificate is needed for TLS to work.)

Version used: Firefox 78.12.0esr ('Mozilla/5.0 (X11; FreeBSD amd64; rv:78.0) Gecko/20100101 Firefox/78.0'), no add-ons or plugins.

Asked by pmc1 4 days ago

Last reply by pmc1 19 minutes ago

Secure Connection Failed

Hi, I've been using Firefox as my default browser for years, this week I have started to see Secure Connection Failed pages when I try and connect to websites. There is … (read more)

Hi, I've been using Firefox as my default browser for years, this week I have started to see Secure Connection Failed pages when I try and connect to websites. There is a Try Again button and this always directs me to the correct page.


Secure Connection Failed

An error occurred during a connection to www.bbc.co.uk. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

This problem happens from Favourites, links from other websites or URLs passed from applications etc. I'm on the latest version of Firefox 92.0 64bit.

I'm not seeing any similar issues on other browsers (Chrome and Edge)

Any idea why this has just started happening and what I can do to stop it?

Many thanks Richard

Asked by richard1892 4 hours ago

Last reply by FredMcD 3 hours ago

Firefox saved passwords

Hello I have used Firefox since 2016 and back then I had stored some passwords on the browser (without a Firefox account). After some time my PC hard drive stopped workin… (read more)

Hello I have used Firefox since 2016 and back then I had stored some passwords on the browser (without a Firefox account). After some time my PC hard drive stopped working, and I still had passwords saved on the browser. Afterwards I managed to get a new PC set up, which after a few years started to break down. This time, before the device had fully stopped working, I decided to uninstall Firefox. I realized afterwards that a folder had been created on my desktop named 'old Firefox data'. I managed to see my saved passwords in a folder. But bringing back the talk about passwords on my old hard drive, are they saved on some kind of database? I would like to remove all my past data as it helps with my obsessive compulsive disorder. Also, about the 'old Firefox data' folder, did my saved passwords also save on any database after uninstalling Firefox? Thanks

Asked by heyitzaltoXD 6 hours ago

Last reply by FredMcD 6 hours ago

SafeOpt emails

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested … (read more)

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

Asked by linda641 3 days ago

Last reply by linda641 20 hours ago

  • Solved

how to set zoom level for individual pages (automatically)

So for extra security, I recently tried tweaking the about:config as suggested here: https://wiki.mozilla.org/Privacy/Privacy_Task_Force/firefox_about_config_privacy_twee… (read more)

So for extra security, I recently tried tweaking the about:config as suggested here: https://wiki.mozilla.org/Privacy/Privacy_Task_Force/firefox_about_config_privacy_tweeks.

Everything turned out ok, except the automatic zoom level memory function for each web page switched off. How do I switch it back on?

Many thanks!

Asked by doritos 2 days ago

Answered by cor-el 1 day ago

Secure Connection Failed

I have been accessing my school email for weeks on this computer on Firefox, and all of a sudden I get this error for the last few days. I don't know why? Website: https:… (read more)

I have been accessing my school email for weeks on this computer on Firefox, and all of a sudden I get this error for the last few days. I don't know why?

Website: https://mail.student.egcc.edu/

Asked by colelinn 1 day ago

Last reply by FredMcD 23 hours ago

pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (read more)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Asked by iethomas 1 day ago

Last reply by cor-el 1 day ago

  • Solved

"Word Count" add-on notifications not working (and I only see exemption setting for websites)

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text. Her… (read more)

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text.

Here is my problem: When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it.

So far I have:

-disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version.

Also: I don't have any other add-ons.

Can you help me? Thanks!

kd

Asked by KDintheValley 1 day ago

Answered by KDintheValley 1 day ago

  • Solved

no access to website - adblocker message though no active adblocker and tracking OFF

recently when I open https://www.spanishdict.com I get a warning that I have to disable adblocker in order to get access to this site. Enhanced tracking protection is OFF… (read more)

recently when I open https://www.spanishdict.com I get a warning that I have to disable adblocker in order to get access to this site. Enhanced tracking protection is OFF for this site and I have no adblocker running as an extension. Any idea on what could trigger this behaviour and how to regain access to this website?

Asked by stephan.claes 6 days ago

Answered by FredMcD 1 day ago

Issues with microphone access during Jitsi Meet call.

I set up a Jitsi Meet server, and when starting a call, it asks for permission to use my Blu Snowball microphone. I click yes, and it says microphone permission allowed, … (read more)

I set up a Jitsi Meet server, and when starting a call, it asks for permission to use my Blu Snowball microphone.

I click yes, and it says microphone permission allowed, but Jitsi never gets access to it.

I believe this is an issue related to Firefox because I've tried multiple other browsers and it seems to just be Firefox that this issue happens with. Every other browser lets Jitsi Meet use my microphone just fine.

Please let me know if you have a solution to this or have also experienced it!

Thank you, Cross

Asked by Cross 1 day ago

Some pages are not loading...

I am writing here from Chrome browser because in accounts.firefox.com I get "Cookies and local storage are required. Please enable... Try again". Cookies are already enab… (read more)

I am writing here from Chrome browser because in accounts.firefox.com I get "Cookies and local storage are required. Please enable... Try again". Cookies are already enabled, Manage Cookies shows a lot of them -some minutes old (I had deleted them in one of the attempts to fix the issue, also recent history and other privacy stuff). Some pages I access regularly remain blank. One of them displays its content for 1/2 second. Other shows me the login page but I cannot login. Other sites I can access to the main page but its links. About required "local storage" there's nothing about that under Settings search. FF 92.0 Ubuntu 20.04 I've been using Ubuntu/Firefox for 14 years. Thank you

Asked by marciano 2 days ago

Last reply by cor-el 2 days ago

privacy.resistFingerprinting and Cloudflare DDoS protection

Cloudflare changed their algorithms recently and now it doesn't let me pass their DDoS protection page with `privacy.resistFingerprinting` option enabled. Even if I solve… (read more)

Cloudflare changed their algorithms recently and now it doesn't let me pass their DDoS protection page with `privacy.resistFingerprinting` option enabled. Even if I solve CAPTCHA multiple times. This is a huge problem because It is used on many many MANY websites.

Asked by xyszpidi 3 days ago

Last reply by jonzn4SUSE 2 days ago

How to force generate a different password

I'm using the Firefox secure password generator. However, I notice that will generate a specific password for a given site and then if I for some reason reload, it'll gen… (read more)

I'm using the Firefox secure password generator. However, I notice that will generate a specific password for a given site and then if I for some reason reload, it'll generate the same password again. Can I force a new one?

Asked by mtogop 3 days ago

Last reply by FredMcD 2 days ago

How can I get the .cer-File for my secunet Konnektor?

I need to download a certificate from a device in my networt called secunet Konnektor https://www.secunet.com/loesungen/einboxkonnektor on the manual it's written how to… (read more)

I need to download a certificate from a device in my networt called secunet Konnektor

https://www.secunet.com/loesungen/einboxkonnektor

on the manual it's written how to do it.

https://www.secunet.com/loesungen/einboxkonnektor#c1607

I suggest to find a manual somewhere in the first link or in google:

chapter 7.4.3

go to chrome (same with edge)

click on the lock on the left hand side of the link https://XXX.XXX.XXX.XXX:8500/management

somehow click on the button where you can open a small windows called "certificate".

The "General" tab shows informations about the certificate.

Click on the tab "Details" and click on "Copy file".

The certificate-assitent opens and after clicking on next, you choose DER-coded-binary X.509 (.CER)

Save the file somewhere where you can find it.

I can't do this on firefox

On firefox I can find a lock on the left hand side of the link https://XXX.XXX.XXX.XXX:8500/management

when i click on it and then on something else, i can then click on more informations.

a windows opens called "page informations"

under "security" i click on "view certificates" and a new tabs opens called "certificate for konnektor".

but there is no possibilty to download a cer-file. only a pem file and it doesn't really help me.

Asked by hahufomi 3 days ago

Last reply by hahufomi 3 days ago

Firefox container tab

I am using different container/color tab for opening stories on Medium. Somehow the google script used by Medium website is able to figure out that am logged in as a user… (read more)

I am using different container/color tab for opening stories on Medium. Somehow the google script used by Medium website is able to figure out that am logged in as a user on my main tab. If in the same tab container, I go to google.com/gmail.com, it asks me to sign in. How can we avoid this?

Asked by KJ 3 days ago

  • Solved

Ad blocker?

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's inter… (read more)

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's interfering with a site's fraud protection settings. I'm running Windows 10 and Windows Security, and also MalwareBytes...but neither of them appear to contain an ad blocker. Is it Firefox?

Asked by joanm48 3 days ago

Answered by jscher2000 3 days ago

Cannot change email because service provider has cancelled primary email.

Can you please explain how to change my email address. When I try, the account wants to send a confirmation to the original email that has been cancelled. I can no long… (read more)

Can you please explain how to change my email address. When I try, the account wants to send a confirmation to the original email that has been cancelled. I can no longer receive email at this address! Is there a phone number to contact someone for help?

Asked by Perry 3 days ago