Firefox Support Forum

I have the Mac OS X 10.11.6 version and need the older Firefox back. All my bookmarks are gone now. And, I cannot find the old file. Please help me restore it to a version I can run on this computer.

media library images not showing and shown as black box with message that the image is from the website you are working on. then when inserted into the edit page is still a black box but when published for ‘Firefox’

I will post an image to show what is happening when I use the paste in the toolbar search item. I did a retore to defaults and it fixed the issue until the next day after a reboot of the pc and it is back. Anybody else see this behavior and know how to fix it? Thanks, Dave

p.s. I wrote up a larger version of this and tried to share data which didn't work automatically and wiped out my story. :(

How do I stop the Firefox popup ads, every time I open my browser? I will NEVER ACCEPT ANY OFFER via this method!

Also, how do I change the defaulted "keep me logged in" check box to NO CHECK CHECK MARK in that field as default. This is a security issue!

Thank you

Hi: I use a web site and they have a chat box where I can get help . The chat box does not appear in Firefox . it does appear when I use Edge. I have entered the web site in all the exception places. I just have not idea what's wrong.

I now have four websites that either won't open in Firefox or open better in Chrome. Firefox is my default browser and I hate the aggravation of opening a new tab for Chrome to access those four sites. They are sites I use regularly.

This page opens, then almost instantly disappears. Have refreshed, reinstalled Firefox. Nothing helps.

It will load on Safari, it is allowed under "cookies" etc.

I keep getting this error and cant access Thumbtack.com SyntaxError: JSON.parse: expected property name or '}' at line 2 column 2 of the JSON data

I rec'd a 'side by side error msg and cannot get into FF. All solutions were pointing me to Microsoft and I thought that was not the path I should be taking...besides it looked more complicated than my skill level could handle. When I went to uninstall then reinstall FF, using both Add & Remove Programs from the control panel as well as using the FF uninstall via the helper.exe file I got the message that the helper file was corrupted. How do I get through this bottleneck? IMPORTANT: my email ps67boy@yahoo.com IS NO LONGER VALID. As I can't get into FF to correct it, please use [email-removed]. Thanks, Alan

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

I lost my old session and while attempting to fix the issue I overwrote my sessionstore.json backups in the process. Now all i have are the upgrade.jsonlz4 files, i know those are old session backups from when we upgraded. how do i go about restoring those as a session? when i follow the typical session restore steps nothing happens seemingly because its a jsonlz4 - XXXXXX file.

Any way to change it to a normal jsonlz4 file?

So, I was just going to Youtube, and on the search bar, there was a little robot. I hovered my cursor over and it said I was under remote control. The reason is DevTools whatever that is. I do some research and turn it off. Go back in and it reappears again. Please help.

Hello!

I've been a Firefox user for quite some time now, thank you!

Currently, I'm working on a new website for my business and have a custom font that I'm trying to get compatible across all browsers. For some reason, I can't seem to get the right CSS to have it work on my Firefox browser, despite the trusty Internet assuring me it should be otherwise!

This is the CSS I'm using at the moment:

@font-face {

 font-family: 'Santana';
 src: url('santana.woff2') format('woff2'),
      url('santana.woff') format('woff'),
      url('santana.ttf') format('truetype');

}

I'm wondering how I might go about circumventing this issue so that the Santana script also shows on Firefox browsers.

Thank you!

Best, Rivka

Win 7 Home Premium Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set)

What I Did:

-'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' -When 'Clear Now,' Cached Web Content; is clicked, it does not reset to zero (It used to clear completely). -The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data' reset the KB to 0 without having to close and reopen the browser first, without having to 'refresh' the page after clearing the cache, and without having to restart the computer first.

Someone stated that PB mode has be left temporarily and the disk cache has to be cleared in 'Regular Mode' by choosing 'Custom Setting For History' and removing the check-mark beside 'Always use Private Browsing mode.

1. I do not see the option Always use Private Browsing mode.' 2. Am I performing these steps before a 'session' is started 'OR' after a session (but before closing the browser?). 3: Do the above steps have to be performed after 'every 'session is ended or only the first time that the 'session' is ended? A:

Under 'Cookies and Site Data,' it states: 'In permanent private browsing mode, cookies and site data will always be cleared when Firefox is closed' but this simply is not true 'unless' I am missing a detail?

All of this unnecessary 'effort' just to clear 100% of the disk cache, after every session, that should be as simple as clicking 'Clear Data.'

HELP!