Firefox Support Forum

Hi,

I'm using a Ken Burns effect for my website. Usually the animation used to run smoothly as it should.

However, since a few weeks, the animation runs very rough. Please have a look for yourself:

http://www.gut-dietersberg.de/

Interestingly, other browsers such as Edge or Chrome do NOT have this problem.

What's wrong with Firefox in that matter?

Thanks for your help!

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

I can't find a way to enlarge the font size in menu or bookmarks toolbar, or the drop down menu and the bookmarks themselves. It is ridiculously miniscule and I have to use a magnifier to see it - I have Fuchs Dystrophy so my eyesight varies from day to day, but 16-18 size is usually ok. Can anyone point the way if any please?

Many thanks Teresa

Hi, I'm a web developer and I'm working on a local website..I'm using an .htaccess file to rewrite URLs and everything is fine..the problem is that when I use an htaccess, all my URL becomes white and there is no more gray part for sub directories..I wanted to know if there would be a way to fix this..Thanks in advance.

Started Firefox up this morning and my bookmarks are missing... attempted to restore and receive an error that the bookmark backup can't not be restored. I tried to restore several of the backed up bookmark files and they errorred.

I can't even save a bookmark either to even recreate my bookmarks... Any help is greatly appreciated.

I installed Firefox on a MacBook Pro 13" (Mid 2012) with MacOS 10.15.7 Catalina. Before closing Firefox for the first time, I carefully opened settings and ticked "Restore previous session", under "Start" on the "General" settings page. But when I opened Firefox again, there were no tabs, just a "Welcome screen" as if it was the first time ever I use Firefox! This is extremely disappointing! I am really shocked! I had never thought that Firefox would screw me like this! I have been using Firefox on Windows and Ubuntu for many many years! I can add that it is Firefox 85.0.2. And now it updated itself to 86.0.

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

   Please contact the website owners to inform them of this problem.

Learn more…

for several pages I try to open recently on my laptop. I can open them on my phone. On of these pages was open an the tab was accidentally closed (cat) and now I cannot get past this message, except on my phone. I need to be able to open them on my laptop. 

Can anyone help? I have already contacted one site in particular who said there were no problems on their end.

Thank you.

I am working on a website with name Best Electric Smoker. Firefox do not show all the assets on the site. While other browsers do. I need to know what might be the problem here?

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not load and I end up having to go to another browser. Even in safe mode videos will not load? Any thoughts?

https://komonews.com/weather/scotts-weather-blog/convergence-zone-puts-on-a-show-for-seattle

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

How can I set two-sided printing to rotate on the long axis (so both sides are printed in the same direction, and when you turn the page you can keep reading easily)? With the new upgrade it keeps defaulting to printing on the short axis (so the second side is printed upside down) which makes it very difficult to read smoothly. This has always been easy to set previously. Now the Print menu only allows you to toggle Two-Sided Printing on and off, not to choose the axis. The system dialog does include this setting, in theory, but it doesn't work. I have tried changing it to Long-Edge Binding several times. Each time I change the setting and print immediately, and it still prints with Short-Edge Binding which I do not want. Help! If this can't be fixed I will need to stop using two-sided printing entirely, which will mean wasting a lot of paper.

All was well. Then suddenly two, three, and more bookmarks and folders began to spontaneously duplicate. Some as many as ten or more times. Some of the folders are empty, while others with the same name have the links. What is happening and how do I stop it?

Thank you.

As of Feb, 23, 2021 all my passwords and logins are gone. I've been going in circles for 3 hours trying to get them back. I'm even more lost now. Please any help at all for my problem? My brain is mush. If someone can help please beak it down step by step. Thank you so much, Diane

Hi There, Before I could sign up to a website I was directed to install a VPN service and they prescribed me to get NORD VPN and I thought but why not using the VPN service that I already have which is Mozilla VPN. So I tried to lock on to the site but I just could not now what do I do. I already pay for Mozilla VPN and if I do have to get Nord then I will have to cancel my Mozilla VPN. Please could you advice me what to do.

Title.

New "feature" from Mozilla which places sponsored websites at the top of URL drop down box once I click into the field.

Genuinely unhappy with this and could lead to me uninstalling unless an option to remove this is hidden somewhere.