Showing questions tagged: Show all questions
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How to get rid of "1.0" in center of video?

When watching videos on streaming services (e.g. Netflix) a "1.0" is placed in the center of the screen. How do I get rid of it? (I don't want it ANYWHERE on my screen.… (read more)

When watching videos on streaming services (e.g. Netflix) a "1.0" is placed in the center of the screen. How do I get rid of it? (I don't want it ANYWHERE on my screen.) Thank you for your help.

Asked by CindyDarcy 1 year ago

Answered by CindyDarcy 1 year ago

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Reorder extensions

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I w… (read more)

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I want to customize the extensions toolbar, but how?

In the add-ons page, I can remove, disable, or enable extensions, but I cannot change the order of them.

As an example, there is an add-on for my Firefox account that is leftmost in the bar of extension icons. I would like to move it all the way to the right. Again, how would I do that?

Thanks for your help.

Asked by alizabgold 1 year ago

Answered by AliceWyman 1 year ago

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Extremely high Cpu usage after firefox update

Hello, I hope someone can help me. Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before … (read more)

Hello, I hope someone can help me.

Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before this update, I could have several tabs open, up to 10 and the computer would run fine. Now with 3 tabs open, it gets really slow. And I can hear my desktop suffering (the fans go to full speed). When checking the task manager, firefox is taking all the memory and the cpu usage is almost at 100%. I have to keep restarting firefox.

The conditions are the same. The only thing that changes was updating firefox. I already searched for ways to reduce the firefox cpu usage, but nothing changed.

Is there a way to fix this? Or how can I go back to an older version of firefox? Because I'm afraid my computer will die from simply opening 3 tabs.

Thank you in advance.

Asked by Dark_mustard 1 year ago

Answered by cor-el 1 year ago

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password recovery

My laptop crashed last night I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software… (read more)

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens

Asked by MartensBen 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Print Preview freezing/crashing tab with column layout

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avo… (read more)

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avoid breaking these items over the page barrier. (In fact, there are two grids on the page, one after the other). The website looks and works fine on screen, and both screen and print work great on Chromium browsers. But on Firefox, using ctrl+P or developer tools' print view causes the page to hang and the tab to ultimately crash.

I know it has something to do with handling the grid layout CSS as the print preview worked fine until I made the change from a traditional row-grid to a column-grid.

The site creates a variable amount of content based on user options at the top of the page. If the content generated is quite small (avoiding a page break?), the print preview works fine. In the link below, I've included some GET variables to guarantee a long amount of content to reliably reproduce the issue.

The site in question.

Asked by jb44 1 year ago

Answered by EGV 1 year ago

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Deleting All Bookmarks At Once

I have followed these instructions for deleting all bookmarks at once but Firefox isn't responding to these commands so I have to delete each bookmark individually. To de… (read more)

I have followed these instructions for deleting all bookmarks at once but Firefox isn't responding to these commands so I have to delete each bookmark individually. To delete a lot of bookmarks at once, use the Library dialog. Either: * Ctrl+Shift+b * Bookmarks > Show All Bookmarks In the left panel, click Bookmarks Menu. In the right panel, click the top item you want to remove, then press Shift+End to select all the way to the bottom, then right-click > Delete.

Asked by wdhughes2462 1 year ago

Answered by TechHorse 1 year ago

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Business offers

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer. Where should I email the offer? And to whom? … (read more)

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer.

Where should I email the offer? And to whom?

Asked by +khashayar 1 year ago

Last reply by AliceWyman 1 year ago

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How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (read more)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Specific sites crash FF but not in Incognito mode

When I run the Divi Builder on the agencia221b.com site, it crashes firefox. The testes I've made so far: If i run divi builder from other sites in the same hosting, it … (read more)

When I run the Divi Builder on the agencia221b.com site, it crashes firefox.

The testes I've made so far: If i run divi builder from other sites in the same hosting, it crashes firefox. If i run divi builder from those sites in incognito mode, everything runs normally. If i run divi builder from those sites in firefox troubleshooting mode, it crashes firefox. If i run divi builder from those sites with all extensions disabled, it crashes firefox. If i run divi builder from other sites in other hosting, all runs normally. If i run divi builder from those sites in chrome, in or out of incognito mode, everything runs normally.

This problem started some weeks ago with one site, after instaling a wordpress plugin. Now, other sites in the same hosting begin to have the same problem.

It only happens with firefox, always. It doenst happens with other browsers, never.

Please, can someone help?

Asked by Raphael Golin 1 year ago

Answered by cor-el 1 year ago

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Large mouse cursor (scaled to 48px) when using >200% display scaling

The desktop mouse cursor becomes large when using Firefox with >200% display scaling. It doesn't matter if it's 250% or 300%, the result is the same. My system configu… (read more)

The desktop mouse cursor becomes large when using Firefox with >200% display scaling. It doesn't matter if it's 250% or 300%, the result is the same. My system configuration is as follows:

Opensuse Tumbleweed (up-to-date) Firefox 112.0.2 64bit KDE Plasma running Wayland

I've included 2 screenshots that show the difference in the mouse pointer size when outside of a Firefox window and inside it. Also, this issue is only present with Firefox; no other application produces this result. Any help or suggestions would be greatly appreciated!

Asked by Donnie 1 year ago

Answered by Donnie 1 year ago

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Tamil Phonetic keyboard not working in google site in firefox browser

Hi, When I search for google and then click tamil , my language, the phonetic key board is shown. But when I start to type it only types iln English and not in my native … (read more)

Hi, When I search for google and then click tamil , my language, the phonetic key board is shown. But when I start to type it only types iln English and not in my native or regional language. Previously I had no problem in windows 7. But it is not working in the latest firefox browser. Any solution Any missing on my part

Asked by jrj 1 year ago

Answered by cor-el 1 year ago

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Issue accessing some sites starting about 04/20/23

In the past week I have found that I am now unable to log into some websites, can no longer download pdfs from websites, or word docs from email. I have had issues tryin… (read more)

In the past week I have found that I am now unable to log into some websites, can no longer download pdfs from websites, or word docs from email. I have had issues trying to access chat functionality with my web hosting company. This has forced me to have to start using Chrome is many cases.

Firefox is my favorite browser and I want to continue using it, but if I am unable to access the websites I need to, when I need to then I will have to eventually jump ship.

Is this happening because of recent browser updates? From search from past issues people have had I've seen firewall settings a possibility, so could it be my firewall? Or are websites just not trying to support Firefox anymore?

Any information would be greatly appreciated.

Asked by rebirdsall 1 year ago

Answered by cor-el 1 year ago

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block autoplay not working on 112.0.2

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows def… (read more)

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows default for all websites as "Block Audio and Video" and under Websites "About:Welcome" shows as "Allow audio and video." I've changed the About:Welcome to block audio and video. I've also tried clicking the Remove All Websites button to delete the exception. Neither works. I save changes, exit Firefox, and restart. Same settings as before, and autoplay still starts.

Asked by matt3916 1 year ago

Answered by matt3916 1 year ago

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Can't use Firefox to make an appointment at the site included in the text below. Had to use Chrome! (ugh!)

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot … (read more)

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot of the Firefox page (it's totally black) because the upload just spins when I try to upload it here!

Thanks for any help (or fixing whatever the problem is with Firefox)!

Don Crawford

Asked by DcnDon 1 year ago

Answered by DcnDon 1 year ago

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I added extensions that don't appear on any toolbar or in the "Customize" option - how do I get them onto the screen?

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown b… (read more)

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown box of extensions. I would like to display it and a number of others now only on the dropdown on visible toolbars, but can't move them there. When I select "Customize," it shows some basic icons not being displayed, but only the basics and does not include extensions I've added recently. I used to keep icons in the All-in-One Sidebar on my left margin, the Vertical Toolbar on my right margin & the bottom Status bar in pre-version 57 FF and don't want the extra hassle of having to use the dropdown for commonly used extensions. How do I get these icons moved into an existing visual space on my browser? I have 3 36" HDMI screens & plenty of real estate to play with, but no way to use it in FF for new extensions. Do I have to continue to use alternatives like WaterFox Classic & Pale Moon?

Asked by Blue Sun 1 year ago

Answered by cor-el 1 year ago

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Downgrade Firefox to version with the bookmarks Sort by name not removed

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All … (read more)

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All bookmarks and using the View > Sort option because it's not permanent, such useless option only applies temporarily while that window is open.

What version must I downgrade to in order to recover the bookmarks sort by name? Because of course the option won't be recovered. Kindly explain who, and why did you decide it was very useful for the end user to delete this option.

Asked by andresz01 1 year ago

Answered by cor-el 1 year ago

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forced safe search on google search, only on firefox.

Recently I have had safe search forced on me, only on firefox, if I turn it off it is on again as soon as I search, it is not locked, I am in my 50's and I use my home wi… (read more)

Recently I have had safe search forced on me, only on firefox, if I turn it off it is on again as soon as I search, it is not locked, I am in my 50's and I use my home wifi, home pc, as Inalways have. Any ideas please ?

Asked by sparrow08 1 year ago

Answered by sparrow08 1 year ago