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  • Solved

Multiple problems since 128.1.0 ESR update - Bookmark toolbar most pressing.

Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there h… (read more)

Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there have seen any of these problems, could you please report them? I've wasted so much time with all this that I have no more, and I'm just exhausted with it.

I Recently Upgraded to Firefox 128.1.0 ESR Windows 11 (I did not have ESR before - waited until version numbers for both versions were the same (128.0.0) before I switched so the profiles (presumably) would not be affected. However since the update to 128.1.0esr multiple problems have appeared. I switched to ESR because I just don't have time right now to deal with inadequately tested software. This should have been a beta (for those who have available extra time), not a roll-out (to those who are already underwater).

1. Both in Firefox and in two webmail applications (GMX & PROTON), pages appear blank (white text on white background) until SELECTED, then text appears and goes away when deselected. You cannot work with it that way. It doesn't happen with other browsers, such as DuckDuckGo - only in Firefox.

2. While going through Settings after so many glitches occurred, I selected Firefox DARK, to see how it looked, since I use it on my iphone, but it didn't work because many of the text items in various places were grey - grey on black is not readable. And in some cases, it was apparently black text on black background that would only appear if selected. When I tried to choose "light" again (or automatic) in FF settings, it still leaves SOME scattered pages dark/unreadable, this includes some options pages for FF extensions.

3. The drag & drop to rearrange the order of items in extension "AutoPinTab" no longer works - it does nothing at all. I think the drag icons are not actively detecting mouse touches.

4. Settings/General/Startup "Open previous windows and tabs" box is NOT checked, but FF does it anyway.

5. Other things in FF Settings and in FF Extensions no longer work right. I don't have time to go back through and detail each one right now. I'm so behind because of all these problems. One fix will likely fix other related problems (or even seemingly unrelated ones).

6. In Settings/Manage Your Extensions - "Reset all Add-ons to Update Manually" does not work. It doesn't change anything in any extension from DEFAULT or ON to OFF.

7. "Always Show"is checked for "Bookmarks Toolbar", but although the space for the bar appears, the only thing on it is the "For quick access, place your bookmarks here on the bookmarks toolbar" and "Manage bookmarks...." I can find NO way to get the actual bookmarks back onto the bar - In the right-click context menu that offers "Menu Toolbar" "Bookmarks Toolbar" and "Customize Toolbar", the Bookmarks Toolbar is set to "Always Show" but it no longer works, and won't show the bookmarks. I'm sure this is something the update did - I recall something similar many years ago. The bookmarks are on my drive and FF can access them very clumsily in a time consuming, confusing, round-about way, but they are NOT on the Bookmarks Toolbar any longer and there appears to be no way to get them there.

8. Extensions. Now, some of the extensions will not put their icons up on the toolbars, nor do they all work as they say they do, or as they did. Firefox is becoming unusable for me. There is more, but I'm going to send this for now, hoping someone has some idea what is going on - maybe fixing one bug will fix others too. The missing bookmarks and the white-on-white and black-on-black text, especially in GMX and PROTON email (which only occur when using the Firefox browser to access them) are what's killing me - I don't have time to learn another browser right now.

Are there any plans to address all the current problems in a timely way? It would be much better to wait, to wait until everything has been properly tested before putting onto the machines of people who may not have the luxury of time to debug it for you.

I am so frustrated and stressed right now. I hope someone can offer some ideas and will let Firefox Bugzilla know. I tried but was not successful. Right now, I just feel like crying. Watch all this be something I'VE done wrong, from sheer exhaustion !! --AnneF .

Asked by Anne 2 months ago

Answered by cor-el 2 months ago

is there any customer service chat tool? please?

Hello, I can't restore my Firefox bookmarks, I made the mistake to update my Firefox blindly, as always, but it ruined-erased all my bookmarks, where did my hard work end… (read more)

Hello, I can't restore my Firefox bookmarks, I made the mistake to update my Firefox blindly, as always, but it ruined-erased all my bookmarks, where did my hard work ended?, if I ever fix my bookmarks I will never do another update. I'm 77 and not able to follow your instructions; I wished I could restore all my bookmarks, now I wish I knew how to get some back, even if I have to do it one by one! Why there is no chat tool? maybe that way you could guide me better? Have a heart, please?

Asked by pietro_felicce 4 weeks ago

  • Solved

Mobile bookmarks no longer appear in the Bookmarks menu in version 129

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can… (read more)

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can access them from the bookmark manager, but this change seems extraordinarily stupid and arbitrary and is a definite step backwards.

Asked by John Francis 2 months ago

Answered by cor-el 2 months ago

  • Solved

How to Restore Favicons Lost for All Bookmarks in FF 129.0.2 (64-bit)

On two occasions all of the favicons for my Bookmarks have disappeared. The only way I have been able to restore them is to open each bookmark using "Open All in Tabs" fo… (read more)

On two occasions all of the favicons for my Bookmarks have disappeared. The only way I have been able to restore them is to open each bookmark using "Open All in Tabs" for each Bookmark folder. As I have many hundreds of Bookmarks, this is an extremely time consuming process. I have done this twice. I have just encountered a third instance of this problem and would like to avoid doing it again if there is any other way to restore the favicons.

I had saved the favicons.sqlite files from the Profile, but I am unaware of any way to restore the favicons directly from this file. The favicons.sqlite file appears to be of the proper size, i.e. ~17KB. On the last occasion, following a suggested solution, I rebuilt the iconcache hoping it would also rebuild the favicons, but that was not the case. As a result, I used the above process.

Any solutions to restore the Bookmark favicons without opening all with "Open All in Tabs" would be greatly apprecuated. I don't know what has caused the favicons to disappear. I am running Firefox 129.0.2 on a Windows 11 Pro PC.

Allan

Asked by Ulysses41 1 month ago

Answered by Ulysses41 1 month ago

Bookmarks

How do I have more bookmarks than the 9 that are listed. I used to have a list of 20 or 25 bookmarks. Now if I add a new bookmark, one of the old ones is deleted. … (read more)

How do I have more bookmarks than the 9 that are listed. I used to have a list of 20 or 25 bookmarks. Now if I add a new bookmark, one of the old ones is deleted.

Asked by garrytody8 1 month ago

  • Solved

Edit bookmark box won't scroll or show me all my folders/subfolders

Edit bookmark box won't scroll or show me all my folders/subfolders: When are you going to fix this problem: https://support.mozilla.org/en-US/questions/968861 This used… (read more)

Edit bookmark box won't scroll or show me all my folders/subfolders: When are you going to fix this problem: https://support.mozilla.org/en-US/questions/968861

This used to work fine. I don't want to mess with userChrome.css to get it to work. It should just work like it used to.

Thanks very much...

Asked by cchato 1 month ago

Answered by cchato 1 month ago

Bookmarks will not save correctly

Whenever I save a page, it takes two attempts to save correctly. 1st attempt, the page is saved to my bookmarks menu, despite selecting another folder. 2nd attempt, the p… (read more)

Whenever I save a page, it takes two attempts to save correctly. 1st attempt, the page is saved to my bookmarks menu, despite selecting another folder. 2nd attempt, the page save correctly to the folder selected. I was wondering if anyone knew how get my browser back to one save attempt. Thanks for your help!

Asked by Gohan69 1 month ago

bookmarklet working on google chrome but not on firefox

i got this long bookmarklet https://pastebin.com/MZmzEy5C and its working on google chrome but not on firefox when i add it on firefox nothing happens no errors too so wh… (read more)

i got this long bookmarklet https://pastebin.com/MZmzEy5C and its working on google chrome but not on firefox when i add it on firefox nothing happens no errors too so whats wrong? thanks for advance replies, btw this bookmarklet is use for my huawei modem web control panel it adds a lot of functionality to it

Asked by deg 1 month ago

how to get rid of double spacing in bookmarks and other bookmarks drop-down lists

version 129.0.2 64bit on Win11 cannot find any setting to get rid of double spacing in bookmarks and other bookmarks drop-down lists. lack of scroll bars makes this bad … (read more)

version 129.0.2 64bit on Win11

cannot find any setting to get rid of double spacing in bookmarks and other bookmarks drop-down lists. lack of scroll bars makes this bad configuration in firefox even worse.

Asked by mark.plews 1 month ago

Downloads to Geek Squad log in

I was trying to get the Geek Squad to log in to my computer to do a tuneup and make sure after I downloaded the new Firefox to see if my computer was up to date. I could… (read more)

I was trying to get the Geek Squad to log in to my computer to do a tuneup and make sure after I downloaded the new Firefox to see if my computer was up to date. I could not get the download they sent to let them log on open

Asked by karmour 1 month ago

En mi PC anterior tenía activa la sincronización de Marcadores, ahora en la nueva PC no aparecen

En mi PC anterior tenía activa la sincronización de marcadores, la PC anterior fue robada, ahora al iniciar de nuevo con mi cuenta en Firefox, mis marcadores no se sincro… (read more)

En mi PC anterior tenía activa la sincronización de marcadores, la PC anterior fue robada, ahora al iniciar de nuevo con mi cuenta en Firefox, mis marcadores no se sincronizaron y perdí una gran cantidad de información recopilada en durante este año, algunos cursos que tomé y muchas referencias de accesos a sitios web.

Que se puede hacer para recuperar esta información?

Asked by Mauricio Velez 1 month ago

Last reply by Mauricio Velez 1 month ago

  • Solved
  • Archived

savefrom.net

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension … (read more)

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Asked by Emre Domaç 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

Lost Bookmarks After Syncing Firefox on New Mac Device

Hello Firefox Community, I'm experiencing a significant issue with my Firefox bookmarks after migrating to a new Mac device. Background: 1 I recently switched to a n… (read more)

Hello Firefox Community,

I'm experiencing a significant issue with my Firefox bookmarks after migrating to a new Mac device. Background:

  1. 1 I recently switched to a new Mac and installed Firefox.
  2. 2 Before the switch, I was using Firefox on another Mac, and I had synced all my bookmarks and other data with my Firefox account.
  3. 4 The old Mac has since been formatted, and unfortunately, I no longer have access to it.
  4. 5 After signing in to my Firefox account on the new Mac, I noticed that none of my previously synced bookmarks appeared. It’s as if the sync didn’t bring over any of my old data.

TL;DR: Despite having synced my bookmarks with Firefox on my old Mac, they did not transfer to my new Mac after syncing. I’m worried that these bookmarks might be lost forever.

Is there any way to recover my old bookmarks from the Firefox Sync servers or through any other means?

Thank you in advance for your help!

Asked by k1t 1 month ago

Last reply by k1t 1 month ago

Mobile Bookmarks Hidden on Desktop

Up until a few weeks ago, I could see and access Mobile Bookmarks (I sync these to my Firefox Desktop) using the Firefox Desktop browser from the Bookmarks drop-down menu… (read more)

Up until a few weeks ago, I could see and access Mobile Bookmarks (I sync these to my Firefox Desktop) using the Firefox Desktop browser from the Bookmarks drop-down menu in the topmost toolbar.

Now, I can no longer find Mobile Bookmarks in the Bookmarks drop-down menu.

I can still find it by choosing Manage Bookmarks and, in the resulting pop-up, I can see it in its regular location there. However, this is significantly less convenient as it requires me to juggle another window and perform more clicks.

Is it missing due to a bug? Does Mozilla intend to fix/address this?

Thank you in advance for any help.

Asked by Mobius 1 month ago

Last reply by Standard8 1 month ago

Remove Imported Chrome Bookmarks From Firefox

Hello, I recently bought a new computer and it imported the bookmarks that I had from my chrome account to Firefox after installing it. I already had a firefox account o… (read more)

Hello,

I recently bought a new computer and it imported the bookmarks that I had from my chrome account to Firefox after installing it. I already had a firefox account on my old computer and I signed into the new computer with my firefox account thinking it would make a difference but I am still unable to see my old bookmarks that were on my old firefox. Now the issue is even the firefox on my old computer was also updated with the imported bookmarks from Chrome. Please let me know how to solve this issue and get back my old firefox bookmarks back, please attach screenshots if possible.

Thank you!

Asked by Sophiaaaaa 1 month ago

Last reply by cor-el 1 month ago

Sorting Bookmarks Problem

I appreciated how easy it was to restore my bookmarks, but I also discovered another problem in the process. When I went to sort my bookmarks by name, it sorted but added… (read more)

I appreciated how easy it was to restore my bookmarks, but I also discovered another problem in the process. When I went to sort my bookmarks by name, it sorted but added in a gazillion bookmarks that had been deleted many years ago. I have no idea how or why this is happening. Again, I need help. This was, of course, what happened when I asked for help previously. Somehow the sorting (by Name) has been corrupted.

Asked by Candee Wilson 1 month ago

Bookmark Turmoil

I just sorted my bookmarks by name and what came back was a list a mile long of bookmarks that included folders and pages that have been deleted for years. If I want to c… (read more)

I just sorted my bookmarks by name and what came back was a list a mile long of bookmarks that included folders and pages that have been deleted for years. If I want to clean the list up, it will take me an eternity. I have no idea how this happened or what i can do to regain the current list of bookmarks that I had. I really need help.

Asked by Candee Wilson 1 month ago

Last reply by cor-el 1 month ago