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ive just lost all my tabs and settings repeatedly

since yr last update i have lost all my tabs, settings, and pinned tabs, what is happening can you help me stabilize this and i can not get any o\lfd them back from histo… (read more)

since yr last update i have lost all my tabs, settings, and pinned tabs, what is happening can you help me stabilize this and i can not get any o\lfd them back from history as every time i open firefox, a second window opens and then keep cycling thru all the pasty websites i have visited and i cant stop it

Asked by Kevin Borg 2 weeks ago

Last reply by cor-el 9 hours ago

Absurd amounts of RAM used

I used to be able to run Firefox without problems, but after updating to Monterey beta 8, I started getting pop-ups from MacOS telling me to force close programs. Firefox… (read more)

I used to be able to run Firefox without problems, but after updating to Monterey beta 8, I started getting pop-ups from MacOS telling me to force close programs. Firefox is using upwards of 30GBs of ram and swap on my 8GB M1 Macbook Air.

Measuring using about:memory spits out the following:

Main Process (pid 2140) Explicit Allocations

25,429.92 MB (100.0%) -- explicit ├──24,686.22 MB (97.08%) ── heap-unclassified ├─────472.45 MB (01.86%) -- heap-overhead │ ├──415.69 MB (01.63%) ── bookkeeping │ └───56.76 MB (00.22%) ++ (2 tiny) └─────271.25 MB (01.07%) ++ (31 tiny)

How do I limit the amount of RAM Firefox uses?

Asked by kresselia 2 weeks ago

Last reply by Bithiah 6 days ago

extesnions not showing even tho they are enabled.

I have added a extension in my firefox but its not showing in top-right corner where the extensions should be shown. I have tried disabling and re-enabling but its still … (read more)

I have added a extension in my firefox but its not showing in top-right corner where the extensions should be shown. I have tried disabling and re-enabling but its still not accessible(not showing).

Asked by keshav 1 week ago

Last reply by cor-el 1 week ago

Firefox Bug

Firefox 92.0.1 (64-bit) Firefox seems to open two connections whenever it connects to a url. I have a local web server that only allows a single connection at a time. … (read more)

Firefox 92.0.1 (64-bit) Firefox seems to open two connections whenever it connects to a url.

I have a local web server that only allows a single connection at a time.

When I enter localhost:5409 as the address firefox immediately opens two connections to the port. The first connection sends no data whatsoever. The GET request is sent out the second connection. This is not useful.

I think if you want to open two connections the GET request should go out on the first connection.

Perhaps the above behaviour is by design but I think it is a problem.

Please explain

Asked by rodneyg23 1 week ago

Last reply by TyDraniu 1 week ago

Firefox now says "Problem loading page"

Firefox used to work perfectly, but now every single website I visit shows this message: "The page isn’t redirecting properly; An error occurred during a connection to (w… (read more)

Firefox used to work perfectly, but now every single website I visit shows this message: "The page isn’t redirecting properly; An error occurred during a connection to (website). This problem can sometimes be caused by disabling or refusing to accept cookies." Please help me.

Asked by arutger5706 2 weeks ago

Last reply by FredMcD 1 week ago

Up and Down Caret icons Fail to Display

I'm seeing this issue mostly in Google News, but mostly because it uses these little symbols extensively. The little up and down carets don't display properly. They look… (read more)

I'm seeing this issue mostly in Google News, but mostly because it uses these little symbols extensively. The little up and down carets don't display properly. They look fine in Chrome but not in Firefox. See the attached screenshot.

How can I fix this?

Asked by BillTreloar 1 week ago

Last reply by TyDraniu 1 week ago

Sync never working properly across devices

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They wil… (read more)

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They will also be synced, but then they would loose their connection with the other ones. The sync should be that when I would simply log into the browser that it would automatically sync using the login information the same easy way it is done in Chrome. I have kept using Chrome, because of the fact that the sync is able to work across all devices simply by logging in for the sync to work & it will work properly to where all of the browsers that would be logged in would be synced, no issues whatsoever. How can I actually login to the sync on everything with there not being any issues of any kind across all devices?

Asked by JCfreak1087 3 weeks ago

Last reply by FredMcD 1 week ago

QVC website is not allowing me to logon and this isn't happening with Edge.

Unable to logon to QVC website but not when I use Edge browser. I am getting error message that something went wrong. I have contacted QVC and their answer is to use diff… (read more)

Unable to logon to QVC website but not when I use Edge browser. I am getting error message that something went wrong. I have contacted QVC and their answer is to use different browser.

Asked by sabra.parks 1 week ago

Last reply by FredMcD 1 week ago

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

I have been using protonmail for years now. when I tried to bring it up just now I got Secure Connection Failed An error occurred during a connection to mail.protonmail.… (read more)

I have been using protonmail for years now. when I tried to bring it up just now I got Secure Connection Failed An error occurred during a connection to mail.protonmail.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. They say it is a time issue but the time and date are correct. Why Is this happening. I would hate to change browsers as I have been using firefox for many years.

Asked by ijws1950 1 week ago

Last reply by cor-el 1 week ago

My Apple emails will not fully download.

A couple of weeks ago I noticed that my Apple email site looked different. Since then I can see text on my downloaded emails but not any icons or images. When I click o… (read more)

A couple of weeks ago I noticed that my Apple email site looked different. Since then I can see text on my downloaded emails but not any icons or images. When I click on the text it takes me to what is indicated but sometimes I just see the heading on an email but nothing else. I am running Windows 10 on a laptop that is only about a year old Accessing Apple email through the latest version of Firefox.

Asked by wdavis76 1 week ago

Last reply by FredMcD 1 week ago

Bizarre sound issue

When I switch from external speakers to Headset, Firefox (YouTube) continues to play on the external speakers (but not on the headset). Firefox remains present on the vo… (read more)

When I switch from external speakers to Headset, Firefox (YouTube) continues to play on the external speakers (but not on the headset). Firefox remains present on the volume mixer for the EXTERNAL speakers, but does NOT appear on the volume mixer for the headphones.

YouTube on Chrome is working properly.

I have updated my drivers, I have "refreshed" Firefox.

Basically when toggling back and forth between my external speakers (Realtek(R) Audio default Device and Headset Earphone: CORSAIR VOID PRO Wireless Gaming Headset Default Multimedia Device) Firefox is always playing on external speakers regardless.

Asked by anklebaub 2 weeks ago

Last reply by Bithiah 1 week ago

Adobe Acrobat Extension for MacOS Firefox Desktop Version Disappeared

Greetings, at one point my Adobe Acrobat add on was available with my Firefox desktop version installed on my MacBook Pro (Big Sur 11.6); however, it vanished. I attempte… (read more)

Greetings, at one point my Adobe Acrobat add on was available with my Firefox desktop version installed on my MacBook Pro (Big Sur 11.6); however, it vanished. I attempted to uninstall reinstall both Firefox and Adobe Acrobat, but it has not returned. Does anyone have any ideas on how I can get this back? Thank you!

Asked by Ralph G. 2 weeks ago

Last reply by jscher2000 2 weeks ago

Firefox can't download files

Every week or so firefox becomes incapable of downloading any files regardless of site, size, or filetype. Running in troubleshoot mode and deleting all plugins does not … (read more)

Every week or so firefox becomes incapable of downloading any files regardless of site, size, or filetype. Running in troubleshoot mode and deleting all plugins does not solve issue, only solution is to refresh/reset firefox, which solves the issue until it starts up again, I haven't found any catalyst except for downloading, but that might just be when I notice it.

Asked by Skip 2 weeks ago

Last reply by FredMcD 2 weeks ago

Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (read more)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Asked by stephenp1394 2 weeks ago

Last reply by FredMcD 2 weeks ago

Help! Firefox is blocking my access to Walgreens Weekly Ads context due to private browsing but not using and/or tracker or ad blockers but turned off for this site

Help! Firefox is blocking my access to Walgreens Weekly Ads context due to private browsing but not using and/or tracker or ad blockers but turned off for this site … (read more)

Help! Firefox is blocking my access to Walgreens Weekly Ads context due to private browsing but not using and/or tracker or ad blockers but turned off for this site

Asked by timsammons.aloha 2 weeks ago

Last reply by cor-el 2 weeks ago