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  • Solved

Lost all bookmarks and history

Dear community, This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my histo… (read more)

Dear community,

This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my history (websites and downloads). The saved passwords looks fine.

How could that have happen? Need your help to get those back... specifically my bookmarks!

Note: I went trough several support articles of Firefox but none helped. I tried to restore my bookmarks but got the message "Unable to process the backup file.".

Any thanks.

Asked by Bboybaba 1 day ago

Answered by Bboybaba 2 hours ago

  • Solved

places.sqlite always corrupting when opening Firefox

Prior to today, occasionally I would need to restore from a Time Machine backup the files "places.sqlite", "places.sqlite-shm", and "places.sqlite-wal" into my default pr… (read more)

Prior to today, occasionally I would need to restore from a Time Machine backup the files "places.sqlite", "places.sqlite-shm", and "places.sqlite-wal" into my default profile, because I would lose my bookmarks & history.

However, beginning this morning, that procedure did not work. Every time I open up Firefox, the "places.sqlite" file would corrupt immediately and no attempt at restoring (from any backup date/time) would fix the issue.

I am running Mac OS 11.7.2 (Big Sur) and Firefox 111.0.

This is VERY frustrating, because I rely heavily on my bookmarks and passwords.

PLEASE HELP!!!!!!

Asked by rscott1 1 week ago

Answered by exclusive01 2 days ago

  • Solved

Bookmark Toolbar Showing URL instead of Name of Page

When I'm on a webpage and drag the URL onto the Bookmark Toolbar it's showing up as an URL instead of the page name like it used to. For example: If I was on this page: … (read more)

When I'm on a webpage and drag the URL onto the Bookmark Toolbar it's showing up as an URL instead of the page name like it used to.

For example: If I was on this page: https://www.espn.com/nfl/story/_/id/35895322/sources-cowboys-trade-texans-wr-brandin-cooks

Before the last update if I dragged that URL to the Bookmark Toolbar it would say: "Cowboys trade for Texans WR Brandin Cooks"

After the update it just shows the URL.

This makes it VERY hard to remember what each bookmark is.

Can anyone help me to bring this back to using the page name instead of the URL on this Toolbar?

Asked by ACJeremy 4 days ago

Answered by cor-el 3 days ago

  • Solved

How to display bookmarks toolbar on drop down bookmarks menu

So switched over to firefox from chrome recently and one feature I really liked on chrome was the fact that bookmarks that appeared on the browser toolbar also appeared o… (read more)

So switched over to firefox from chrome recently and one feature I really liked on chrome was the fact that bookmarks that appeared on the browser toolbar also appeared on the drop down menu: both were mirrored. Unfortunately, these appear to be two distinct bookmark sections on firefox. See the attached photo: the horizontal bookmarks toolbar displays different bookmarks than the drop down bookmarks menu. Is there any way to make the two mirror each other without duplicating bookmarks?

Asked by mkakiti14 4 days ago

Answered by mkakiti14 2 days ago

  • Solved

Bookmarks folders position defaults to top now

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from … (read more)

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from the toolbar, it would default to the last position observed, e.g. if I selected a bookmark from the middle, it'd open back up to the middle.

It's stopped doing that lately, and instead always opens to the top of the folder. I realize this sounds minor, but it's catastrophic for my use case. Anyone got any tips on how to make it revert to the previous behavior?

Asked by halykan 4 days ago

Answered by TyDraniu 4 days ago

  • Solved

Bookmark Location

I normally have my bookmarks showing to the left of the main window. I have many, in various header categories like medical, games, finance, etc. Recently I was doing s… (read more)

I normally have my bookmarks showing to the left of the main window. I have many, in various header categories like medical, games, finance, etc. Recently I was doing some and wanted to close the bookmarks to give me more room for the main page. I THINK I did it very easily with a right click and close folder or some such thing. Worked great. I got to have more of my display to show on the page.

I am now incredibly frustrated that I can't get them back. I have done research and tried to follow the directions but can't get it to work. I have found Bookmark Tools and Options and I have "always show" checked. But I can't get my bookmarks back to the left of the main page where I can easily go to where I want to go.

I need help! Please. Very frustrating.

Asked by Rickster213 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Smart Bookmarks

Hello. First of all, does anyone know where a list of supported query terms for smart bookmarks could be found? I already know some, such as "sort=" and "maxResults=", b… (read more)

Hello. First of all, does anyone know where a list of supported query terms for smart bookmarks could be found?

I already know some, such as "sort=" and "maxResults=", but would like to see a full list.

Second, would it be possible to use smart bookmarks to show a list of visited websites whose URLs match a pattern such as "food.com/*doughnuts*"? That is, all websites from food.com that also have the term doughnuts in the URL?

Asked by TechHorse 1 week ago

Answered by cor-el 1 week ago

  • Solved

Issue with Firefox bookmark recovery

Dear Firefox Support, I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Fir… (read more)

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

Asked by riabenko.p 3 weeks ago

Answered by riabenko.p 2 weeks ago

  • Solved

Change to Bookmarks, with ver 110.0??

Hello everyone, Prior to this 110.0 release, every time I would access my Bookmarks menu, it would remember where in the list I last left off, and I could return to that… (read more)

Hello everyone,

Prior to this 110.0 release, every time I would access my Bookmarks menu, it would remember where in the list I last left off, and I could return to that section of the list next time. Now, if I go all the way to the bottom of my Bookmark list, next time FF returns me to the top of the list, and I have to scroll down again. Anyone know how to fix?

Asked by mattbirk3 1 month ago

Answered by AliceWyman 3 weeks ago

  • Locked

Bookmarks scrolling issue continues, "support" absent

The bookmarks scrolling issue since the last update remains, and there has been zero response from support regarding it, no matter who's asked about it. How about this -… (read more)

The bookmarks scrolling issue since the last update remains, and there has been zero response from support regarding it, no matter who's asked about it.

How about this - when is the next FF update expected? I'm sick and tired of wasting time using a browser that only lets you open one bookmark at a time, and expects you to scroll down through all of them each time you need to access a different one since it no longer holds its place like it did before the last update. And I'm sick and tired of wasting time reporting an issue to "support" only for it to be ignored.

Asked by BigLib 1 month ago

Last reply by AliceWyman 3 weeks ago

  • Locked

Day 3: Forever scrolling bookmarks

Have to keep scrolling bookmarks folders from the top instead of being able to pick up where I left off LIKE IT USED TO BE. Also, instead of being able to right click an… (read more)

Have to keep scrolling bookmarks folders from the top instead of being able to pick up where I left off LIKE IT USED TO BE.

Also, instead of being able to right click and open bookmarks in new tabs to try and speed things up, it immediately switches to the new tab, which means having to scroll from the top of the folder AGAIN anyway. And yes, I'm well aware of the "switch to it immediately" option in the settings menu, and that box is UNCHECKED in my settings.

I'm not the only one complaining about this time waster, yet no replies from support on any of the threads.

Asked by BigLib 1 month ago

Last reply by AliceWyman 3 weeks ago

  • Locked

Day 2: Having to continuously scroll back down through bookmarks folders

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster. Thought I w… (read more)

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster.

Thought I would try to save some time by opening bookmarks in new tabs, but it then switches to the new tab immediately and I still have to scroll back through the same folder to open the next bookmark.

Is there a fix for this issue?

Asked by BigLib 1 month ago

Last reply by AliceWyman 3 weeks ago

  • Locked

Having to scroll through the same bookmarks issue NOT fixed - Day 4

What is the fix for solving the issue of having to scroll back down through the same bookmarks in a folder, instead of the folder holding its place from where you were wo… (read more)

What is the fix for solving the issue of having to scroll back down through the same bookmarks in a folder, instead of the folder holding its place from where you were working? This is ridiculous.

Asked by BigLib 1 month ago

Last reply by AliceWyman 3 weeks ago

  • Solved

Bookmarks in toolbar folders not refreshing

Hi, Using Macos on an M1 MacBook Pro. When adding bookmarks to folders on version 110 to the bookmarks toolbar the contents of the folders on the toolbar do not update a… (read more)

Hi,

Using Macos on an M1 MacBook Pro. When adding bookmarks to folders on version 110 to the bookmarks toolbar the contents of the folders on the toolbar do not update after adding a bookmark.

To clarify, a bookmark can be seen when I click manage bookmarks and look at the same folder (so it is there), it can also be seen if I add a bookmark directly to the bookmarks toolbar root, but not if it's in a folder in the toolbar.

Even a restart of Firefox fails to show the bookmark.

I do have bookmarks in folders on the toolbar but it seems to have stopped showing any new ones.

Any idea why?

Asked by TheBR 3 weeks ago

Answered by TheBR 3 weeks ago

  • Solved

Bookmarks are synchronized from void over again

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What… (read more)

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What worse, when sync is performed, it duplicates tabs, now in "Bookmarks menu" I have albost 2000 bookmarks what are duplicates od ~20/30 ofer month. If Firefox do sync now on 2nd PC, I will get again 2000 and plus something bookmarks. Deleting it gives nothing. It comes back again and again. Normal Bookmarks tabalso gets old tabs and duplicates.

Asked by lazarencjusz 1 month ago

Answered by Alex R 1 month ago

  • Solved

Firefox shortcuts in new tab has disappeared

Over the past two days, I have found if I create a new tab, the shortcuts that I had saved on that page have all disappeared. Does Firefox keep a backup of these shortcut… (read more)

Over the past two days, I have found if I create a new tab, the shortcuts that I had saved on that page have all disappeared. Does Firefox keep a backup of these shortcuts? Unlike related support messages I've read, my bookmarks and bookmarks toolbar are unaffected.

These shortcuts (about 16 of them) took quite a while to accumulate, and it is frustrating to see that they can just simply disappear like that.

I am running Firefox 108.0.2 (64-bit) on Windows 10).

Asked by xogblog 2 months ago

Answered by xogblog 1 month ago

  • Solved

copy 2 folders from Desktop "Bookmark Toolbar" to another PC?

My wife has a desktop and a laptop. She wants to move 2 or 3 folders only, not the whole thing, nor merge ALL the bookmarks. Lets say 2 of the bookmark folders are cal… (read more)

My wife has a desktop and a laptop. She wants to move 2 or 3 folders only, not the whole thing, nor merge ALL the bookmarks. Lets say 2 of the bookmark folders are called "Eyes" and Birds. She wants to copy those 2 folders, with their links inside the folder from her desktop FIREFOX and want to add them to her laptop FIREFOX Bookmarks Toolbar. Add them, not replace any of the bookmarks on the laptop, not overwrite anything else. How do I copy a folder from one FIREFOX running computer and put it on a USB drive to then ADD to the Bookmarks Toolbar on her laptop? I can right click and choose COPY but then when I try to "paste" the "paste" is greyed out.

Asked by Vernon Jenewein 1 month ago

Answered by Terry 1 month ago

  • Solved

Firefox Bookmarks

I cleared cache, junk, and history from my computer, and now I have no bookmarks on Firefox, and when I bring up the restore option it give me several options but not boo… (read more)

I cleared cache, junk, and history from my computer, and now I have no bookmarks on Firefox, and when I bring up the restore option it give me several options but not bookmarks. Can someone please help me to restore them. Thanks

Asked by SPete 1 month ago

Answered by cor-el 1 month ago

  • Locked

After downloading latest Firefox, restored bookmarks, but all are still missing.

bold textAfter downloading latest version of Firefox, lost all bookmarks. Followed instructions on restoring, window showed all restored, but all are still missing. … (read more)

bold textAfter downloading latest version of Firefox, lost all bookmarks. Followed instructions on restoring, window showed all restored, but all are still missing.

Asked by Przybyro 1 month ago

Last reply by Paul 1 month ago

  • Solved

New update has broken overflow menu and bookmarks bar

So this crazy new update has broken my Firefox in these ways: 1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks b… (read more)

So this crazy new update has broken my Firefox in these ways:

1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks bar 3. Overflow menu for apps is empty and will only let me drag Firefox defaults to it such as settings. Dragging apps to it is impossible. It "is" possible to pin items by using the Chrome puzzle piece..

Firefox: 109.0 OS: Windows 10 Pro

Using troubleshooting mode has no effect.

Asked by RedXIII 1 month ago

Answered by RedXIII 1 month ago