Firefox Support Forum

I will be moving all of my data to a new laptop and want to know if I need to have both my personal Firefox profile and the "default-release" profile backed up. The "default" one is over 3GB and has over 20k files in it, and my personal one is only 113 MB with 1300 files — and my thumb drive needs all the extra space it can get. (Why would the "default-release" profile be so much larger than my personal one?)

The old laptop runs on Windows and the new one will have the Linux OS. Will that make a difference in using a backed up Firefox profile? I mean, will the data still work in the new OS?

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

sign in to email and box appears saying 'Stay signed in so you don't have to sign again' - 3 boxes 'YES" "NO" "DON'T SHOW THIS AGAIN" tick any box and no change next time

I am trying ti make an account for chat GPT and get this response;

This challenge page was accidentally cached by an intermediary and is no longer available.

Please help!

It seems like no matter what I do, I can't get Firefox to download files from Google Drive. It loads for a moment, then it says "The page isn’t redirecting properly". I have confirmed that it's only Firefox because I can download files from Google Drive with Google Chrome. I have disabled Enhanced Tracking Protection, selecting the Standard Enhanced Tracking Protection Setting, and even refreshing Firefox. Though, I noticed that it only works on incognito mode for whatever reason.

system was working yesterday,..i can pull up my e-mail on yahoo...can read it but now won't let me delete it..went and used microsoft edge per yahoo staff signed into my yahoo account and mail worked fine...it's something on firefox browser...anyone else having problems ???

Just downloaded 113.02 Firefox. Frame around firefox windows and tabs loses Min/Max, "X" exit button and full screen buttons. Coloration of the frame also changes from solid to opaque and back without any input from me. Does seem to vary based on memory usage. High usage appears to cause these symptoms but can't be sure. Controls do not reappear. Double-clicking the frame makes them reappear only momentarily. Uses Windows 7 Pro OS.

Hello, I hope someone can help me.

Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before this update, I could have several tabs open, up to 10 and the computer would run fine. Now with 3 tabs open, it gets really slow. And I can hear my desktop suffering (the fans go to full speed). When checking the task manager, firefox is taking all the memory and the cpu usage is almost at 100%. I have to keep restarting firefox.

The conditions are the same. The only thing that changes was updating firefox. I already searched for ways to reduce the firefox cpu usage, but nothing changed.

Is there a way to fix this? Or how can I go back to an older version of firefox? Because I'm afraid my computer will die from simply opening 3 tabs.

Thank you in advance.

When Firefox updated on my Windows 7 computer, I could no longer access my email on Outlook.com. I had to revert to an earlier restore point on my computer (and thus the previous version of Firefox) to use Outlook.

Greetings and Regards In Windows 7 64-bit, when pasting in any of the empty spaces and entries, Firefox closes suddenly. Report ID 93d3828f-e08f-4b02-8f99-40070d9ac990 bp-b9584f4d-6683-452b-9fd5-5b46c0230527

I purchased online the Firefox VPN and Email mask program. Because my system is windows 7 Pro it would not install. I want a refund on my 80 plus dollars back to my PayPal account. Bill Phillips [removed email from public]

Recently an update popped up and I allowed it. Since then, two major changes. #1 each time I open Firefox it loads all my bookmarks at the same time. I have to close it and reopen a new tab instead. #2 when I try to search on Google it automatically transfers to Microsoft Bing which I do not want. Any suggestions?

Not sure how bad the malware is but. i tried to get my main accounts sorted with a new password as soon as i found out my identity could be at risk . saying that though , I have had my Fb page disabled ! Amazon keep telling me my payment was declined , when i havent shopped with them recently . couldnt cancel ..... so i completley took all payment cards out and left ... Apparantly affects google accounts aswell .... but overall its totally had me going round in circles ? So hope someone can help ...... i thought the new firefox update may have some fix ? There dont seem to be any help ? Im at the point of re-installing Windows ... Cheers to any one who can help

Win 7 64 bit. 109.0.1 (64-bit) I have two admin user accounts. On number two when I bookmark a page it automatically puts a folder on the toolbar.

in number one it puts in the bookmark pull down [where you click Bookmarks from the menu bar] and I can create a folder on the toolbar if I want. I want.

I do not want all boomarks to be on the toolbar but want the toolbar shown as i want to be able to add a folder

Hello,

I recently tried to renew a subscription to continue getting alerts for the ISS flyover times. I entered the info to renew, and was told a code was emailed to my address. After 8 attempts over 2 days to receive the code (which was never sent or in my spam folder), I used Chrome to fill out the form, and immediately received the code.

To log on here to ask this question I used Firefox (and I have Thunderbird for my email) and repeated tries got me no verification code. Switched to Chrome and instantly got the verification email.

Just trying to figure out what is preventing me from receiving authentication codes after typing in legit requests with Firefox.

I am using Win7 (x64) with the latest updates of Firefox and Thunderbird. Any help would be appreciated. Thanks!

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a weird pixelated border around the video.

Can a Wildcard such as Dollar or the question mark be used to substitute a character or a number of characters while searching the FF password manager? Thanks I checked out the help page below and tried to search the help but no joy https://support.mozilla.org/en-US/products/firefox/privacy-and-security/passwords-forms-search-and-history Thanks M E

I used to go to this website which i have account and now it will not let me login it says it is unsecured how can i get it back to secured so i can login i get this message An error occurred during a connection to yecustom.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hello Community,

I have always found the "Save Image As..." menu command when right-clicking with the mouse in order to save an image. Recently the website where I download these images from has implemented an automatic zoom feature that changed this standard menu (now appearing with commands such as "Save Page As...", "Save Page to Pocket", "Select All", etc...). I cannot access any command that directly relates to the underlying image and so I am not able to save it. The website developers assured me that with their own browser (not Firefox, I presume) the "Save Image As..." option is still available, suggesting me to install a different one. I believe the reason of this change in behaviour is because the mouse does not find a direct link to the image any more (as if there was a layer in between running a script to enlarge the image).

My question: is there any other way to access the menu option I need? Why should other browsers be able to "see through" the image and have the standard menu?

Thank you for any suggestion.