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Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (read more)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 3 months ago

Last reply by dom1941 5 days ago

Website Malfunction

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (read more)

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

Asked by spenglertp 1 month ago

Last reply by FredMcD 1 month ago

Unable to log into my Citizens Bank account

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server.… (read more)

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server." Tried updating Firefox and Troubleshoot mode.

Asked by klsus612 1 month ago

Last reply by FredMcD 1 month ago

Secure Connection Failed

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website … (read more)

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website owner which is not do-able. Any suggestions? Thx!

Here's the error msg I get: An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by Najib Joe Hakim 1 month ago

Last reply by FredMcD 1 month ago

can't get to hmnow.com; all I get is white screen

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription wit… (read more)

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription with them. I've rebooted my Mac and it says I have the latest Firefox version installed. This has gone on for weeks. I've had no problem with any other website.

Asked by cd.kje 1 month ago

Last reply by FredMcD 1 month ago

Can't sign up for Disney Bundle

I'm getting a blank/black screen when I try to signup for Disney Bundle.... https://www.disneyplus.com/en-gb/sign-up?type=bundle What's going on...my settings? Which one/… (read more)

I'm getting a blank/black screen when I try to signup for Disney Bundle....

https://www.disneyplus.com/en-gb/sign-up?type=bundle

What's going on...my settings? Which one/s...

Asked by Magnogreato 1 month ago

Last reply by FredMcD 1 month ago

one website not working

I AM CSCTRANSPORT.IN LAST FEW DAYS ITS NOT WORKING WITH MOZILLA FIRST PAGE MAY OPEN AND REDIRECT TO ITS SOURCE PAGE THEN IT WILL SHOWS SORRY PLEASE TRY AGAIN MESSAGE … (read more)

I AM CSCTRANSPORT.IN LAST FEW DAYS ITS NOT WORKING WITH MOZILLA FIRST PAGE MAY OPEN AND REDIRECT TO ITS SOURCE PAGE THEN IT WILL SHOWS SORRY PLEASE TRY AGAIN MESSAGE

Asked by vipindas90kpy 1 month ago

Last reply by FredMcD 1 month ago

problems with some websites, that do not happen when using Chrome.

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I ha… (read more)

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I have tried to open my Citibank account (Citibank.com.au) but it comes up with an error and wont open, yet it does with Chrome. I would rather not use Chrome, but I may not have a choice if this problem is not addressed.

Asked by edmundr1 1 month ago

Last reply by FredMcD 1 month ago

websites all of a sudden not available

A few days ago the Best Buy website started giving me this message: We’re sorry, something went wrong. And yesterday I cannot get into the Walmart website. This was all w… (read more)

A few days ago the Best Buy website started giving me this message:

We’re sorry, something went wrong.

And yesterday I cannot get into the Walmart website.

This was all working perfectly fine last week. What's up Mozilla??? Oh, and both websites work perfect on Chrome as I had to use them to place my orders because Mozilla decided to all of a sudden make changes...

Asked by tony_r1 1 month ago

Last reply by cor-el 1 month ago

having trouble logging in/loading page of Banking institutions ONLY. All other websites load. Please tell me how to fix this.

Please tell me how to fix this problem: ever since I allowed Firefox to upgrade, I cannot load pages for banks/credit card accounts. I can do it on my Apple phone and IPa… (read more)

Please tell me how to fix this problem: ever since I allowed Firefox to upgrade, I cannot load pages for banks/credit card accounts. I can do it on my Apple phone and IPad. So I believe it is a Firefox problem. I prefer using my desk top computer to pay bills. Please help me sort this out. I will change browsers if you can't help me. I'm not being snarky, just very upset that your upgrade did this to me. I am a 81 years young senior female, so please don't get to techy with the answer, keep it simple for this old brain. BTW, I cleared cookies and cache, didn't help. Thanks, Norma

Asked by azjo_9947 1 month ago

Last reply by FredMcD 1 month ago

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3… (read more)

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

This extension, even if it is Firefox's extension, I do not want. It is hindering my ability to get my schoolwork done your browser that I like to use. I really do not want to have to make the complete switch to Edge. I should not have to add this extension that I do not want.

Asked by mcoggeshell 2 months ago

Last reply by cor-el 1 month ago

Error message: hmm. We're having trouble finding that site

Hello! I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error messa… (read more)

Hello!

I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error message and can't shake it. I've tried several fixes up to and including reinstalling the distro but if it fixes itself it seems to be random. Any help would be appreciated

Asked by brianjacobsen988 2 months ago

Last reply by cor-el 2 months ago

check boxes dont' click

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefo… (read more)

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefox 99.0.1 OS 10.13.6

Asked by slage1 2 months ago

Last reply by FredMcD 2 months ago

Can't access my website: zoomselling.com

I can access all the usual websites I visit, but not my own website: "zoomselling.com." However, I can access it on my cell phone and the website folks checked and tell … (read more)

I can access all the usual websites I visit, but not my own website: "zoomselling.com." However, I can access it on my cell phone and the website folks checked and tell me my website is working fine. I was able to access the website using 'duckduckgo' but only after I verified I wasn't a bot. I think there's some security issue that is causing the firefox browser problems with the website.

Asked by bcatrain 2 months ago

Last reply by FredMcD 2 months ago

Selection on Webpage

On the just-eat website after I sign in, I select the provider bur cannot select an item or pay for iit. I have to use a different browser to select items then pay for th… (read more)

On the just-eat website after I sign in, I select the provider bur cannot select an item or pay for iit. I have to use a different browser to select items then pay for them.Done that for a while now . Just a build bug until next but carried over.

Asked by ningaginger666 2 months ago

Last reply by FredMcD 2 months ago