Firefox Support Forum

When I pull up my settings, it states that my browser is being monitored by my organization. The problem is that my laptop is my private laptop and not connected to any organization, at least, not with my knowledge. When I click on the link associated with the message, it lists two policy names. One policy value is locked with the word true after it. The other policy value is unlocked with the word false after it. What do I do?

For some reason when I opened Firefox this morning, my Firefox home page did not have any of my shortcuts. They all disappeared. Please have a look at the image attached to see what I mean.

I spent almost the entire day searching up the issue on the Internet and trying different things but they all did not work.

Look forward to your reply.

When will the new version of Firefox fixing the PDF reader vulnerability be rolled out?

Unless there is some patch one needs to re-install a non-vulnerable version.

https://www.cisecurity.org/advisory/a-vulnerability-in-mozilla-pdfjs-could-allow-for-arbitrary-code-execution_2024-046

https://support.mozilla.org/en-US/questions/1333222

Outgoing emails are blocked. This pop up shows. Receiver can send emails in.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OB119. 206.83.122.10 is blacklisted in Abusix Mail Intelligence. See https://lookup.abusix.com/search?q=206.83.122.10 e{d292e9f3-c0c7-4d3c-b9ee-2a1d5d37c016}.

I keep needing to sign back into my main (default) Google account when I restart Firefox. Checked cookies and even disabled blocking of any cookies. Still same issue, and unique to Google. All other sites (Facebook, LinkedIn) stay signed in upon browser restart.

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

Hello, By default, DoH fails on Max Protection in the latest OS versions listed above. The workaround I've discovered is using https://1.1.1.1/dns-query, but I would rather use the default settings.

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

When I click "What's New" in this modal (see Screenshot 1), it loads the release notes page for my current version (although it really should load the release notes page for the version it wants me to upgrade to, but that's another issue altogether), and inserts a bunch of tracking URI fragments onto the URL (see Screenshot 2).

Is there a way (in Settings, about:config, Windows Registry, etc.) to disable that fragment insertion?

Merhaba

İnternet üzerinden yaptığım alışverişlerde ödeme sayfası bölümünde beyaz sayfada kalmaktadır, java devreye girmeyip ödeme bölümünü onay sayfasına yönlendirme yapmıyor beyaz sayfa olarak kalıyor.

mecburi bu durumlarda başka tarayıcı üzerinden girip yapmak zorunda kalıyorum.

bu konuda yardımcı olursanız sevinirim yoksa sevdigim tarayıcmı değiştirmek zorunda kalacagım

I had someone breaking into a number of my accounts. They used my account to sign into Firefox. And I got an account authorization code, but I'm afraid to use the email in case it is them getting more info!!

Hi. with Firefox not able to get default colors on twitter. With other browser no problem - i've got default colors All Extensions disabled, restarted - but no change

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to update.