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  • Solved

Remove "Search with google" and "Search with amazom.co.uk" from the address bar drop down list

In version 75 when I click in the address bar, a list of my most common sites appears, but at the TOP of this list are search with google and also amazon.co.uk. These are… (read more)

In version 75 when I click in the address bar, a list of my most common sites appears, but at the TOP of this list are search with google and also amazon.co.uk. These are options I do not want to see, just "my" web sites. How can I remove these two items from the drop down list? Thanks.

Asked by siroctopusuk 4 months ago

Answered by siroctopusuk 4 months ago

  • Solved

Firefox is not opening correctly

Hi today I opened my linux installation and Firefox is only getting a window with the text: <toolbarbutton <="" class="close-icon" id="UITourTooltipClo… (read more)

Hi today I opened my linux installation and Firefox is only getting a window with the text:

             <toolbarbutton <="" class="close-icon" id="UITourTooltipClose" pre="">

I tried to run from the console with the --MOZ_LOG_FILE flag and the generated file has absolutely no text in it.

Some information about my system: kernel: Linux localhost.localdomain 5.7.7-1-default #1 SMP Wed Jul 1 19:03:27 UTC 2020 (cba119b) x86_64 x86_64 x86_64 GNU/Linux

OS: openSUSE 20200715

DE: KDE 5.72.0 / Plasma 5.19.3

Version: 78.0.2-1.1 (according to zypper info MozillaFirefox command)

</toolbarbutton>

Asked by Gresthol 3 weeks ago

Answered by FredMcD 3 weeks ago

  • Solved

Google Maps not able to Access Location

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on … (read more)

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on Google maps is greyed out, and when I hover over it it says that access is not allowed. Even though when I'm in google maps, the Address bar shows that my location access is allowed, as well as in the Firefox settings. I have refreshed the window multiple times, restarted Firefox, cleared all cookies, and restarted my computer. I've also toggled the enhanced tracking protection in the address bar to off, restarted the browser, still not working. Everything in the settings tells me that access is allowed, yet google maps still tells me that it is denied. Has anyone had this problem, or know of a workaround or how to fix this? Thanks! (Working on Firefox 75. with a MAC)

Asked by factorfineart 3 months ago

Answered by factorfineart 3 months ago

  • Solved

Custom search engine query URL?

Hi, See attached for details. One feature I'm trying to setup with FF is search engine query URL shortcuts. Basically, it allows the user to type a letter and it auto ena… (read more)

Hi,

See attached for details. One feature I'm trying to setup with FF is search engine query URL shortcuts. Basically, it allows the user to type a letter and it auto enables that URL. In this case, we're using Reddit. Basically, it allow us to type 'R' followed by a space which then auto populates the query URL. We can then type in our requested subreddits. However, I haven't been able to get this to work with FF. The search engine function add-on in firefox only enables a general search instead of subreddit specific. Would love to hear any feedback and/or solutions. Thanks in advance.

Asked by CarpeDien 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Firefox 78.0.1 hangs trying to access websites but other browsers can

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on.… (read more)

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on. Apparently, my desktop browser was updated to Firefox 78.0.1 (64-bit) on 7-1-2020. Since that time, I have been unable to access any websites from Firefox including mozilla.org. I am connected through WiFi. After downloading the Opera browser I have been able to access any website with no problems. I read community troubleshooting on this issue and tried various fixes including turning off IPv6. I read the community article about turning off my personal firewall. I was unaware of using any firewall so I installed Gufw Firewall 18.04.0. Running this program shows my firewall status is "OFF". I checked my AT&T modem and could not find any firewall settings that specifically mentioned Firefox. I would like to continue using Firefox since I use it on my phone and laptop also use it.

My laptop is a Dell Vostro 1520 running Ubuntu 18.04.2 LTS 64 bit. It also accesses the internet through the same WiFi. It currently has no problems loading web sites with Firefox version 78.0.1

Please help.

Asked by charles.goodrich 1 month ago

Answered by charles.goodrich 1 month ago

  • Solved

Permission denied errors on some sites clicking on a button.

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access … (read more)

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access property "apply"

   jQuery 7
   clear searchprovider.js:292
   attach merged-index.js:11661
   jQuery 8
   _setCurrentDir merged-index.js:5820
   changeDirectory merged-index.js:5752
   actionHandler merged-index.js:3432
   action merged-index.js:2894
   _onClickFile merged-index.js:4757
   Underscore 3
   jQuery 2
       dispatch
       handle

I've checked and disabled add-ons to see if these were blocking somehow, but no result. It worked fine before, so my suspicion is something changed in FF78? Thanks!

Asked by artelse 1 month ago

Answered by cor-el 1 month ago

  • Solved

browser says unsupported?

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm run… (read more)

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm running the latest update) and unsupported, even though it says firefox is supported. This happens on a lot of different sites. I tried resetting my useragent and clearing my cache and cookies, but nothing seems to have happened. I still get the bug. I submitted to webcompat too.

https://github.com/webcompat/web-bugs/issues/55085

Please help, its super irritating to deal with, and I don't want to have to switch browser.

Asked by caperantagonist 1 month ago

Answered by FredMcD 1 month ago

  • Solved

parts of page flicker

I have the latest FF on my Windows desktop with no new add-ons. The past month or so when I load pages, usually ones that have a lot of ads, all the ads or other extras … (read more)

I have the latest FF on my Windows desktop with no new add-ons. The past month or so when I load pages, usually ones that have a lot of ads, all the ads or other extras on the page start flickering - the icons for stop loading and reload alternate back and forth fast. I can stop the flickering by clicking on one of those icons but why does it do that? It makes the whole page distracting to read. I sometimes have to do that for page after page.

Asked by cbrundage33 1 month ago

Answered by cor-el 1 month ago

  • Solved

All webpages show up as garbage text

I was using Firefox and my system was low on resources so it killed the process using the most memory which was Firefox. When it restarted every page showed up as garbage… (read more)

I was using Firefox and my system was low on resources so it killed the process using the most memory which was Firefox. When it restarted every page showed up as garbage. I've cleared cache. I've refreshed Firefox. I've reinstalled. I've rebooted. Nothing seems to work. mozilla.org appears to work but every other site I try looks like the attached image. When I view the source of a page that looks like garbage, the source looks perfectly fine. I'm running 77.0.1 64 bit on Windows 7. Any ideas?

Asked by Brian 2 months ago

Answered by cor-el 2 months ago

  • Solved

'Save Image' crashes Firefox

Hi, Until recently the right click, 'save image as' method of saving a site image has worked flawlessly, now it goes into a death spiral & crashes Firefox. See image … (read more)

Hi, Until recently the right click, 'save image as' method of saving a site image has worked flawlessly, now it goes into a death spiral & crashes Firefox. See image attached.

Am running Win10, 64 bit. Win is up to date. Firefox is 77.0.1 (64 bit)

Have run the diagnostics/help files suggested in the help files to no effect. Have similarly run Brave which is also doing the same thing whereas Edge doesn't seem to be affected.

Have deleted & re-installed both Firefox & Brave without change.

What am I not doing right?

Thanks

Asked by Dave 2 months ago

Answered by Dave 2 months ago

  • Solved

New Tab Addon

I have used the newtab addon for years. My home page is google.com. Just today, I get an error message when clicking the new tab button as follows: Blocked by X-Frame-Opt… (read more)

I have used the newtab addon for years. My home page is google.com. Just today, I get an error message when clicking the new tab button as follows: Blocked by X-Frame-Options Policy. Does anyone know what is going on here?

Asked by ffohl 2 months ago

Answered by Roland Tanglao 2 months ago

  • Solved

77.0.1 Problems

Hi, I just updated to the latest Firefox and noticed some problems. When I left click, some of the options are not showing up. Also, there are some blanks. I have include… (read more)

Hi, I just updated to the latest Firefox and noticed some problems. When I left click, some of the options are not showing up. Also, there are some blanks. I have included some screen shots.

Asked by Nancy 2 months ago

Answered by Nancy 2 months ago

  • Solved

I suddely have Lockwise and have lost all my saved passwords

How do I either go back to my old Firefox or retrieve all my saved passwords? It asked for an update, now I have something called Lockwise and I have lost all my password… (read more)

How do I either go back to my old Firefox or retrieve all my saved passwords? It asked for an update, now I have something called Lockwise and I have lost all my passwords

Asked by ajinuk2001 2 months ago

Answered by ANAMIKA KUMARI 2 months ago

  • Solved

Site Information drop-down is corrupted

The "Site information" drop down on the far left of the address bar is corrupted, showing an infinitely repeating pattern of icons. See attached picture for example. … (read more)

The "Site information" drop down on the far left of the address bar is corrupted, showing an infinitely repeating pattern of icons. See attached picture for example.

Asked by cormac 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Why won't Firefox run the Paperless Printer program any longer?

When I click print in Firefox and chose Paperless Printer it would start and run the program. By doing this I save on paper and ink plus I can save in any format that Pap… (read more)

When I click print in Firefox and chose Paperless Printer it would start and run the program. By doing this I save on paper and ink plus I can save in any format that Paperless Printer has. It used to work until approximately a month ago. Paperless Printer still works in I.E. and MS Edge. I've reinstalled P.P. and I also tried refreshing Firefox but nothing helped. Paperless Printer shows as a printer in the list and when chosen the PP program would open up and take over the printing needs and then just store the created file. Now Firefox starts to ready the page(s) to print but PP doesn't open up.

Asked by jimmay2 2 months ago

Answered by jimmay2 2 months ago

  • Solved

Windows Security "Firefox is trying to use stored credit card information. Confirm access to this windows account below." Why am I getting this recently?

I've been using Firefox credit card autofill since it was introduced, with no problem. Recently when I tried to fill in a form with my credit card information stored in F… (read more)

I've been using Firefox credit card autofill since it was introduced, with no problem. Recently when I tried to fill in a form with my credit card information stored in Firefox, I get the message in a popup box entitled Windows Security- "Firefox is trying to use stored credit card information. Confirm access to this Windows account below."

Why is this happening? Can I disable this in Windows Security or in Firefox?

Asked by sjkershaw 3 months ago

Answered by Wesley Branton 3 months ago

  • Solved

I updated my computer for the first time since downloading Firefox, and somehow this caused Firefox to completely reset.

I started using Firefox for the first time last week and yesterday I decided to update my computer (Mac OS Catalina 10.15.4), and once the update was finished I saw a ? i… (read more)

I started using Firefox for the first time last week and yesterday I decided to update my computer (Mac OS Catalina 10.15.4), and once the update was finished I saw a ? instead of the Firefox icon. I was still able to open the app, but it was as if everything was completely reset. "Welcome to Firefox" page, had been signed out of my account -- and even when I signed in, I got an email that a "new" device was logging in, and my entire account had been wiped of all extensions, bookmarks, settings, etc.

Thankfully, I was able to recover an older version of my profile to replace the deleted bookmarks, browser history, and most (but not all) of my settings -- but I absolutely do not want this to happen every time I update my computer, and I don't even understand why this happened in the first place. No browser I've ever used has just erased all my data and history when all I did was install a minor update to my OS. Not a great first impression tbh, but if I can prevent it from ever happening again that would help.

Asked by knsavvy 3 months ago

Answered by Wesley Branton 3 months ago

  • Solved

Logins & passwords fields is black, can't see anything there but can edit. Banks account, mails, websites in my work, everywere. IE browser is fine.

Win8.1, hp pavilon, Firefox 76 (64-bit). Logins & passwords fields is black, can't see anything there but can edit. Whet pressing Backspace last letter gone and black… (read more)

Win8.1, hp pavilon, Firefox 76 (64-bit). Logins & passwords fields is black, can't see anything there but can edit. Whet pressing Backspace last letter gone and black field gone and can see everything. Its look like "cover" on these fields. How fix it? Thanks for your help.

Asked by adosnajda 3 months ago

Answered by cor-el 3 months ago