Showing questions tagged: Show all questions

How to stop User Profile screen from blocking FF Startup

Starting today, on my W10 system, my FF startup is being blocked by a User Profile overlay requiring the creation of my User Profile. This overlay remains in place perma… (read more)

Starting today, on my W10 system, my FF startup is being blocked by a User Profile overlay requiring the creation of my User Profile. This overlay remains in place permanently until I enter a "name" for my about-to-be-created profile. However, upon entering a "name", the overlay and FF app both terminate immediately.

This repeats every time I try starting FF (as Administer) and encounter the User Profile overlay.

I am left wondering if this overlay is malicious on some other systems where security detection is absence?

This User Profile requirement has never been required before (10yrs). Maybe a FF update was auto installed in the last 36 hrs. I checked for pending updates / corrections but only found details of a new Beta version available.

I have a Win10 Restore Point dated 12-7-22 which I could apply. Can I assume FF components (from before this glitch) would be recovered from Restoring this system recovery file?

Appreciating an plausible suggestions, Aiden.C

PS Would've added an image but this interface(?) doesn't accept PDF files,

Asked by andrew_sea 34 minutes ago

error

Can't connect. I get this error at my att.net email: Secure Connection Failed An error occurred during a connection to oidc.idp.clogin.att.com. The page you are trying… (read more)

Can't connect. I get this error at my att.net email: Secure Connection Failed

An error occurred during a connection to oidc.idp.clogin.att.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by lillian19611 58 minutes ago

Unable to log in to Fidelity.com - Firefox says "Performing TLS handshake . . ."

When I try to log in to Fidelity.com using Firefox, there is a very long delay (until timeout), while the status bar at the bottom of the screen says "Performing TLS hand… (read more)

When I try to log in to Fidelity.com using Firefox, there is a very long delay (until timeout), while the status bar at the bottom of the screen says "Performing TLS handshake . . ." This does not happen on other websites. Does anyone else have this problem, or any suggested solution?

Asked by Jim's Firefox Account 1 day ago

Last reply by cor-el 1 hour ago

IMDB page flickers only on Firefox but not on Chrome

IMDB page regularly flickers and breaks up only on Firefox but not on Chrome. Pressing the space or enter keys sometimes help but often doesn't and I need to reboot. … (read more)

IMDB page regularly flickers and breaks up only on Firefox but not on Chrome. Pressing the space or enter keys sometimes help but often doesn't and I need to reboot.

Asked by Haskel Levi 1 day ago

Last reply by Haskel Levi 3 hours ago

Firefox not showing on volumemixer and not playing any sound.

Hello, my Firefox stopped playing sounds all of the sudden, I have tried most of the fixes on this site but nothing helps. I reset my pc to last week when the sound worke… (read more)

Hello, my Firefox stopped playing sounds all of the sudden, I have tried most of the fixes on this site but nothing helps. I reset my pc to last week when the sound worked but that did not help, so i am out of ideas and I would like to keep jusing the browser.

Thanks

Asked by Aid 2 days ago

Last reply by jonzn4SUSE 4 hours ago

issue with error messages

Hi there, for weeks I´m having some problems with my firefox browser. Attached to this you can check a copuple of screenshots. I have already tried to updated windows10 a… (read more)

Hi there, for weeks I´m having some problems with my firefox browser. Attached to this you can check a copuple of screenshots.

I have already tried to updated windows10 and firefox, restore and reinstall firefox and my antivirus doesn´t detect any threat. What else can I do?

Thanks in advance for your support.

Asked by thraranduil 1 day ago

Last reply by cor-el 4 hours ago

Firefox very slow since revision

I have a high speed windows 10 laptop. I've used Firefox for many years with very good results. Since your recent upgrade my computer has run extremely slow on your brows… (read more)

I have a high speed windows 10 laptop. I've used Firefox for many years with very good results. Since your recent upgrade my computer has run extremely slow on your browser. This is not the case with aol or Google. I've tried changing settings but don't know what I'm doing. Nothing is making a difference. I don't want to go to another browser but unless this changes I have no choice. Hope you can help.

Asked by jwmd83 5 hours ago

Captcha not loading

https://my.jjwxc.net/login.php? I'm trying to log in to jjwxc.net, which requires a captcha to do so, but not only is the whole site's formatting a mess, if I didn't know… (read more)

https://my.jjwxc.net/login.php?

I'm trying to log in to jjwxc.net, which requires a captcha to do so, but not only is the whole site's formatting a mess, if I didn't know the captcha existed I wouldn't even know it hadn't loaded, because there's not even a failed load icon. Trying to log in without the captcha just results in reloading the log in page. Below are screenshots of the site as it should appear, on chrome, and as it does appear on firefox. (I'm also using a dark mode extension, which I have checked has no effect on this matter)

None of the images are loaded either, but I can get the site running in the mobile browser. In fact, when I first logged into the site on the mobile browser the captcha came up, and I was also somehow able to log back in on mobile despite the captcha not appearing since. I won't question the magic and just thank my luck. However, as you can see, the site is in chinese, which I unfortunately do not speak, and the mobile browser does not support in browser translation extensions like TWP.

After logging in on the mobile browser the site then loaded properly, so I have some hope that the desktop browser may do the same if I can log in (I don't know why that would work, but I can only say what I see). I don't know why the mobile version would load the site better than the desktop version either, but here we are.

The captcha itself seems to be called shumei captcha in the code (view-source:https://my.jjwxc.net/login.php?action=login&referer=%2F%2Fmy.jjwxc.net%2Fonebook_vip.php%3Fnovelid%3D5157485%26chapterid%3D21)

I tried turning enhanced tracking protection on and off, clearing cookies and cache data, and disabling all extensions, non of which made any difference. Is there anything I'm missing that could fix the captcha?

¬ In case anyone's wondering why I don't just use chrome since it obviously loads the site fine, the site seems to have made some changes to the security on the paid chapters which are apparently incompatible with chrome, and brings up a message that the user's browser is outdated and too slow, the irony of which is not lost on me considering that out of chrome, edge and firefox, chrome is the only one that reliably loads the site - yet the message explicitly recommends the user transfer to edge if using internet explorer. No offense, btw, Firefox has a great interface, I know it boasts security over speed, and I like the extensions and all, but I can't exactly rate it five star when it won't load the one site I really need it for. I want to like this browser, but I need it to work for me first.

Asked by artywolve 6 hours ago

Firefox lags whole computer when playing <video> elements

Whenever I view a video on for example https://old.reddit.com/r/nextfuckinglevel/comments/zg3lhv/the_coldest_temperature_ever_achieved_38/ or https://www.dr.dk/drtv/se/ju… (read more)

Whenever I view a video on for example https://old.reddit.com/r/nextfuckinglevel/comments/zg3lhv/the_coldest_temperature_ever_achieved_38/ or https://www.dr.dk/drtv/se/julehjertets-hemmelighed_-hvem-er-tyven_352532 my computer starts to lag, not just the video, my cursor skips around when moved.

This is on latest Nightly 109.0a1, but started after I switched from a AMD RX 570 4GB => AMD RX 6600 XT 8GB, never had the problem with the old vega based GPU.

What I have tried

  1. If I disable hardware acceleration the lag stops.
  2. If I start the browser in safe mode, the lag stops
  3. Playing it in Firefox 1.0.7.1 with HW accelration, no lag!
  4. Disabling all extensions, do not stop lag

If I look in task manager, there is nothing to report, no excessive cpu or memery usage


Cpu:3600 memory: 32GB

Asked by Mech0z 8 hours ago

Last reply by banjijamp 7 hours ago

Firefox keeps crashing unexpectedly after the latest Mac OSX update

My firefox browser keeps crashing after I installed the latest OS on my laptop. Some of the reports are: bp-3b29c5ef-68fa-4085-8bb4-00ad30221208 12/8/22, 12:55 PM bp-39… (read more)

My firefox browser keeps crashing after I installed the latest OS on my laptop. Some of the reports are:

bp-3b29c5ef-68fa-4085-8bb4-00ad30221208 12/8/22, 12:55 PM bp-39171fa5-79f4-42ba-bec7-3708f0221208 12/8/22, 12:52 PM bp-adc82fd6-1f63-4193-89b4-a12830221208 12/8/22, 12:52 PM bp-b53b76c5-22ec-4f61-9235-579330221208 12/8/22, 12:52 PM bp-a227e01b-2aec-4bbc-ad30-580820221208 12/8/22, 12:52 PM bp-5134eca4-4db2-479d-b7b1-b54cd0221208 12/8/22, 12:52 PM bp-2f5e9b2a-0286-41da-80d8-c0a180221208 12/8/22, 12:52 PM bp-e544b57e-0c15-4670-9042-9c94f0221208

Asked by ariel9 7 hours ago

Single tab crashes to a black screen

I am running Firefox 107.0.1 (64 bit) on a Dell Inspiron i7 10th gen with 12 GB RAM. Windows Edition Windows 11 Home Version 22H2 Installed on ‎11/‎1/‎2022 OS build 22621… (read more)

I am running Firefox 107.0.1 (64 bit) on a Dell Inspiron i7 10th gen with 12 GB RAM. Windows Edition Windows 11 Home Version 22H2 Installed on ‎11/‎1/‎2022 OS build 22621.819 Experience Windows Feature Experience Pack 1000.22636.1000.0

Recently have had new issue with websites, like the NYTimes, which run live video embedded in the site. The entire screen will go black and cannot be retrieved. But the system is not down, I can toggle to another application, and then when I go back to the Firefox, I can "save" it by quickly selecting a different tab. If I wait a few seconds, however, the offending tab will crash again. The other symptom is that after this happens, the entire screen in any application seems to be unstable, with transient fuzziness of the fonts, just a for a few seconds, whenever the focus of the screen is moved or changed.

This problem does not occur in "Troubleshoot Mode", but I have gone through all the recommended step by step eliminations of possible plug ins, extensions, Norton, firewalls, refreshes, start up cache clearing, cookie clearing, to no avail. Cannot find discussion of this problem in Support. I do not experience the problem if I run the offending website in Edge. Any suggestions most appreciated, txs!

Asked by jboronow 7 hours ago

Can't remove no longer open windows still being shown in the 'Window' menu drop down

Hello, I have an issue that I haven't found a fix to. I used a Time Machine backup to transfer settings from my old Mac to a new one. When I first opened the Firefox Brow… (read more)

Hello, I have an issue that I haven't found a fix to. I used a Time Machine backup to transfer settings from my old Mac to a new one. When I first opened the Firefox Browser 107.0.1 (64-bit) running on MAC OS 12.6.1, it opened the last 3x windows I had open on the previous machine. Unfortunately, I actually had 8 windows originally open. Now those other 5x windows are still showing in the 'Window' menu drop down, but they no longer exist. I can't switch to them and I can't re-create them. How can I clear this list and/or update it to only those which are actually open?

I have already cleared the cache, cleared the history, deleted all cookies, etc. I'm hoping there is some trick or script I can run to reset this. Perhaps one of the Mac OS library files? I'm sure there are some erroneous orphan files located from previous installs.

Thanks for any help you can provide. Regards, Tony

Asked by Tony 11 hours ago

20 GB RAM usage, pagefile takes up all space on C: - 300 tabs in Tree Tabs

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works wel… (read more)

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works well. (which is unexpected but makes me _very_ happy :-)) Firefox exits properly without any exceptions, no matter how long it runs, or how many times the PC is sent to STR mode meanwhile.

Second, everything is fine, except RAM usage. No matter how many RAM is installed, Firefox takes up all of it after a few days of normal operation. I have recently upgraded my PC from 16 to 24 GB of RAM only for this sole reason to see if anything changes, but it did not produce any noticable change, except that it takes 5-7 days for Firefox to fill up all the RAM instead of the 3-4 days before. Disk space on C: drive was nullified by Firefox as the paging file went up to 50 GB.

I want to hunt down this thing. I have approx. 300 tabs, 2 addons, and Hardware Acceleration is disabled since otherwise Fox hangs several times a day (have to be killed from outside). Pics are attached. https://addons.mozilla.org/hu/firefox/addon/tree-tabs/ https://gitlab.com/kroppy/TreeTabs

I'd like to get suggestions where to start.

  1. Disabling or replacing the adblocker ?
  2. Inspecting memory usage on Process Manager (about:processes) and Task Manager (about:performance) pages ?
  3. Installing some external tools like Firemin ?

Please don't suggest neither safe mode nor disabling all addons, since that makes it impossible to reproduce this amount of load, which is the primary reason behind the symptom.

I PrtScr'ed Process Manager and Task Manager, see that RAM sizes per page are normal in Task Manager, but not in Process Manager (10 times more).

CPU usage is totally normal for this load, even when memory is in the heaven. See the TaskMan pic. (I suppose that's because of ad blocking)

Thanks for any ideas,

Peter B. (I'm PC enthusiast)

-- Windows 7 Ultimate SP1 64 bit Firefox 106.0.5 (latest autoupdated) no firewall nor any antivirus - since 20 years with no infection ... AMD FX-6350 Six-core ASUS M5A99FX PRO R2.0 24 GB DDR3 1600 MHz Sapphire Radeon HD 5750 1GB (AMD Catalyst 15.11.1, Nov 18, 2015)

Asked by Peter B. 4 weeks ago

Last reply by Peter B. 9 hours ago

Browser Crashes When Using Zoom

Hi, Every time I join a Zoom or Microsoft Teams meeting Firefox crashes. I have to either force quit or quit Firefox. Does anyone know how to solve this problem? Thank yo… (read more)

Hi,

Every time I join a Zoom or Microsoft Teams meeting Firefox crashes. I have to either force quit or quit Firefox.

Does anyone know how to solve this problem?

Thank you.

Asked by gdesilva 10 hours ago

Pointer disappears in Firefox when using Wayland.

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem. About … (read more)

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem.

About a month ago, I noticed that playing a youtube video in Firefox made my mouse pointer disappear. It is not limited to the page.tab, but all of Firefox, menus, tabs and window controls. When I move my mouse outside of Firefox, the pointer becomes visible. Move it back, and it disappears again.

The mouse functionality still exists inside Firefox, i.e. the on hover highlights all work as does clicking, but the pointer stays invisible.

If I switch from Wayland to X11, this does not happen.

Please put Wayland support back again or tell me how I might fix this. Thanks

Asked by peterthecoder 13 hours ago

Firefox, as well as Waterfox, completely crawl compared to my Chromium browsers. 40+ seconds to load a website.

I used to have Firefox as my main browser for awhile. But after updating to Windows 10, It has become unusably slow for awhile now. It is so bad that I have simply switch… (read more)

I used to have Firefox as my main browser for awhile. But after updating to Windows 10, It has become unusably slow for awhile now. It is so bad that I have simply switched to Brave, which works perfectly fine. It looks like it's loading one element at a time. Waterfox does the same thing. I wonder if it's something with Gecko on my computer. A few things that may help. My internet connection is fine. I have no extensions. I have tried different Firefox profiles. I have tried the Help page's suggestion of removing and re-adding Firefox to my Windows Defender firewall. Nothing seems to work.

Please help me!

Asked by highlandclouds 3 days ago

Last reply by jonzn4SUSE 19 hours ago

My website service pages are opening on Firefox browser

Hey Everyone, I'm using the Firefox browser by default for my website but recently I updated the Firefox browser and from then I website's service pages and other pages a… (read more)

Hey Everyone, I'm using the Firefox browser by default for my website but recently I updated the Firefox browser and from then I website's service pages and other pages are not opening but homepage is working and opening. I solved and recheck all the SSL issues but no other issue is there, still facing the problem. My website is based on Premium Asset Recover Tools And Services. and my services pages that are not opening are of bitcoin recovery tools and private key finder. Any help would be appreciated. Thanks, Regards, Jack Elliot.

Asked by jackelliot375 19 hours ago

Firefox UI Freezes in 107

The entire Firefox UI freezes frequently after updating to 107. The freezes occur while navigating to a page or shortly after (e.g. clicking a link or entering a search t… (read more)

The entire Firefox UI freezes frequently after updating to 107. The freezes occur while navigating to a page or shortly after (e.g. clicking a link or entering a search term into the search bar). The freezes last for about 2 to 10 seconds. During the freeze the entire UI is unresponsive and does not respond to any mouse or keyboard input. However, animations like the page loading spinner where the favicon is on the tab continue to move.

Asked by matthew.ickstadt 6 days ago

Last reply by jonzn4SUSE 21 hours ago