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On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 2 months ago

Last reply by Madmitch 3 weeks ago

suddenly web gl is not working. Restart your browser is useless

Message of web gl won't let me play games on fb. It says restart browser. Not.....I uninstalled reinstalled ff and it worked for maybe 20 minutes, and I had to continu… (read more)

Message of web gl won't let me play games on fb. It says restart browser. Not.....I uninstalled reinstalled ff and it worked for maybe 20 minutes, and I had to continually start over. I was in Fish World and Crush. Now it will not work again!

Asked by VLM 1 month ago

Last reply by cor-el 6 days ago

WidevineCdm plug-in

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message. Error Code F7702-1003 At the top of the p… (read more)

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message.

 Error Code F7702-1003 

At the top of the page in a thin yellow box it says

 The WidevineCdm plug-in has crashed. 

It suggested that I reload the page and the plug-in would reset itself. I did but it didn't.

How do I fix this problem?

Asked by sheralyn.lerner 2 weeks ago

Last reply by jack.brach 4 days ago

Widevine CDM plug-in issue. Not able to stream any video..

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in pref… (read more)

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated today (21.4.2021) and now it's crashing. My firefox is 78.10, the latest for OSX 10.9. Can anyone suggest how to resolve this ?

Asked by n.akhtar42 2 weeks ago

Last reply by brad46 2 weeks ago

WidevineCDM plugin keeps crashing

Hi everyone, it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps comi… (read more)

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Asked by alessandro.ciminata 2 weeks ago

Last reply by chantalrouyr 1 week ago

WidevineCdm Crash

When I try to use a platform like Netflix i get repeated error messages that WidevineCdm has crashed. This happens also in other browsers. I am not very tech savvy, but I… (read more)

When I try to use a platform like Netflix i get repeated error messages that WidevineCdm has crashed. This happens also in other browsers. I am not very tech savvy, but I've tried all the solutions I was able to understand on here and through Google, but nothing seems to fix the problem. Can any one advise?

Not sure if this helps, but here is one of the many crash reports I've sent: https://crash-stats.mozilla.org/report/index/75e61622-4282-4a83-b86e-9861a0210422

Asked by jennifer.juba 2 weeks ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 weeks ago

widevinecdm

Hi. I tried updating firefox and add-ons. But nothing is working, I keep getting the same error. What can I do? none of the streaming platforms are working. Also, when I … (read more)

Hi. I tried updating firefox and add-ons. But nothing is working, I keep getting the same error. What can I do? none of the streaming platforms are working. Also, when I go to ¨about firefox¨ it says, it´s updated but under it it says ¨you are currently on the esr update channel¨. What does that mean?

Asked by erum.majeed93 1 week ago

Last reply by cor-el 1 week ago

Firefox craashes computer

Firefox crashes and restarts my computer all the time. What happens: Suddenly the screen just goes black and my PC boots up again. Like the power was cut for a second. W… (read more)

Firefox crashes and restarts my computer all the time.

What happens: Suddenly the screen just goes black and my PC boots up again. Like the power was cut for a second.

When does it happen: It started in the last quarter of last year. It happens randomly when firefox is open and multiple times a day! It does not matter whether there is heavy load on the system or just few pages are open and I'm not even doing anything. I think it has happened only once while gaming (but the firefox was open that time). And generally with heavy workloads (gaming/solidworks) the PC runs just fine. Since it started I have done two clean installs of Win 10, "refreshed" the firefox, tried disabling all extensions, disabled hardware acceleration. The crash still happens.

The crash: The windows event has two errors after reboot: Event ID 6008 and 41. The crash happens so suddenly, there are no crash logs when windows boots up. It seemed so odd that I started to suspect my PSU is broken. BUT THEN I used edge browser and my computer didn't crash for a WEEK.

I miss using firefox to sync my stuff between mac, android and windows without having to log into big corporation account. But since starting to use firefox again, the crashes are back just as before.

Any Ideas how to fix this?

Asked by toores 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 days ago

Firefox Update Killed Netflix/Prime streaming. Please help work around it?

I am sure if you've opened this thread, you are already familiar with the issue: Any time you try to stream Netflix or Prime, your Widevine plug-in you didn't even know … (read more)

I am sure if you've opened this thread, you are already familiar with the issue: Any time you try to stream Netflix or Prime, your Widevine plug-in you didn't even know you had crashes and you can't watch anything.

It appears to be a known bug, however for a long time now, no fixes.

Please help?

Asked by mrsfloyd 1 week ago

Last reply by cor-el 1 week ago

Interface deadlocking upon deletion of large number of history entires

Steps to reproduce 1. Open the history sidebar (on Win/Linux: Ctrl+H). 2. Enter a search string that returns many results (e.g. facebook.com). 3. Select all results (C… (read more)

    1. Steps to reproduce

1. Open the history sidebar (on Win/Linux: Ctrl+H). 2. Enter a search string that returns many results (e.g. facebook.com). 3. Select all results (Ctrl + A), and delete them all (Delete) 4. Notice that the main thread hangs until the deletion is complete (in my case, > 30 seconds)

    1. Expected behaviorOS:

The deletion should be not cause the rest of the application to deadlock.

    1. Other info

OS: Manjaro i3, but IIRC it was also present on Ubuntu. Firefox version: 88.0 (64-bit), but has been present for as long as I can remember (at least a year).

Asked by Wilhelm 6 days ago

Last reply by jonzn4SUSE 6 days ago

impossible to play video vod and streaming

Hy, I can't play anymore video to netflix amazon and all. I have the last firefox version 78.10.10esr. with mac osx 10.9.5 Everything work well and since yesterday it's … (read more)

Hy, I can't play anymore video to netflix amazon and all. I have the last firefox version 78.10.10esr. with mac osx 10.9.5 Everything work well and since yesterday it's impossible to play video. I have this error message. Wath's happening

Asked by mfdemont 6 days ago

Last reply by cor-el 5 days ago

Unable to download or upload files on Firefox

I'm using Firefox 88.0-2 installed on Debian 10 using snap. When i try to upload any file it just doesn't show the file selection window. When i try to download any file … (read more)

I'm using Firefox 88.0-2 installed on Debian 10 using snap.

When i try to upload any file it just doesn't show the file selection window. When i try to download any file it shows the window where it asks what you want to do with this file but doesn't download it when i select the save option. I tried changing the download location, clearing the download history, clearing the settings of firefox handles different types of files and also resetting firefox.

Also firefox creates a folder 'firefox.tmp' in downloads folder on my machine. Even if delete it, it gets created again when i start firefox.

Anyone else facing this issue or any idea how to tackle it ?

Asked by Mr. Pool 6 days ago

Last reply by Vper3495 6 days ago

Firefox Crashes Randomly and Frequently

Regardless of how many tabs I have open or what I am doing on them, Firefox is practically guaranteed to crash at least once during my session. More than likely, it will … (read more)

Regardless of how many tabs I have open or what I am doing on them, Firefox is practically guaranteed to crash at least once during my session. More than likely, it will be two or three times before I can get back to using it effectively. I have tried going through the troubleshooting steps to no avail; Firefox and Windows are both up to date, as are, I believe, my drivers. Troubleshoot Mode keeps the app from crashing, but the individual windows crash within 30 seconds. Attached are the almost 20 crash reports I have submitted, I sincerely hope there is something I can do because I really don't want to use Chrome. bp-2ea57dc6-e2c6-4cbb-8629-797c60210501 bp-3e10c8f1-e7b6-41a2-b716-1983c0210501 bp-512e036d-c6d1-4043-b350-13ecd0210501 bp-8008ed25-abde-4691-949b-8f9f50210501 bp-317e0ae2-97dc-4ec0-8e9c-63fff0210501 bp-359f2689-619b-4efa-8323-536280210501 bp-b0c10f58-5b84-4d12-8ee3-669d20210501 bp-cfc500fb-bb14-416b-a66e-3a9c50210501 bp-5d90aaad-0c1b-4416-916a-e909b0210501 bp-2f043c8a-2a3d-4c8b-8314-89b8a0210501 bp-a32d18c8-d584-417c-81e6-e4f130210501 bp-be384a9a-7131-4555-b50e-0e8660210501 bp-ede73694-d61b-440a-9785-353910210501 bp-ae1a5c51-052a-4ba3-8808-c34eb0210501 bp-bf3d2b4a-949a-45e0-a8f3-360640210501 bp-bcb58d4b-0ed8-42dd-92ba-405340210501 bp-bab62aab-b411-4b48-b07e-910a30210501

Asked by josephrblaine 6 days ago

Last reply by jscher2000 6 days ago

server software error message

Hey, folks, Can anyone tell me what the server software image in the attached screenshot is telling me? I don't know whether it's a scam or a legitimate message. Bob fro… (read more)

Hey, folks, Can anyone tell me what the server software image in the attached screenshot is telling me? I don't know whether it's a scam or a legitimate message. Bob from Maine

Asked by howe1 5 days ago

Last reply by jscher2000 5 days ago

Firefox already on use .. but I can’t open it

Hi, since yesterday, every time I try to open Firefox browser, it says that is already open and to close it first. I did that many times, also by “ end task” in task mana… (read more)

Hi, since yesterday, every time I try to open Firefox browser, it says that is already open and to close it first. I did that many times, also by “ end task” in task manager... I re started the computer ... I also tried to run Mozilla as admin but nothing. I can’t use it anymore. Is it possible is a malware ? There is any “ normal “ way to fix it as a regolar user like me not a guy who does really know well how to tasks and do things with a computer ? Thanks a lot !!

Asked by nohorizons 5 days ago

Last reply by jscher2000 5 days ago