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  • Solved

Lost all Firefox Bookmarks after Mac restart fro Safe Mode

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks… (read more)

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks were either gone completely or "empty" and I was apparently in a newer version of Firefox. I then trashed my Firefox application and tried to restore an older version via Time Machine and after I copy it to my Applications folder I get the message that I am trying to open an older version of firefox and then doesn't allow me to do that. When I followed the option to their extents, only the new version with NO bookmarks shows up.

How can I get my old bookmarks back?

Thanks bc

Asked by bradleychase 6 days ago

Answered by bradleychase 6 days ago

Using Firefox as my default browser

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I u… (read more)

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I use it on my laptop as browser. When I called US Bank IT they could not help because the phone app and Chrome worked. What's happening with Firefox? I have used it for years to get to these accounts, and now I am unable to.

Asked by linbutler1 2 months ago

Last reply by wallyessa1963 6 days ago

Firefox bookmarks lost after update

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be c… (read more)

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be cleared from my profile. Can they be recovered?

Asked by jimbobboy 2 months ago

Last reply by sangam124 6 days ago

  • Solved

Is recent tab cycling behavior changed?

I want to know if there was any changes in recent tab cycling behavior? Now I need not press enter or click mouse button on one tab from list. Before there was instant ta… (read more)

I want to know if there was any changes in recent tab cycling behavior? Now I need not press enter or click mouse button on one tab from list. Before there was instant tab changing after stop pressing keys (ctrl+tab). Greetings Kamil Tomicki

Asked by Wathu 2 months ago

Answered by Wathu 2 weeks ago

Update pop-up

I am using v. 104.0.1 Every time I open the browser I get the pop-up notifying me that an update is available. I don't want to update at this time. I can and will upd… (read more)

I am using v. 104.0.1 Every time I open the browser I get the pop-up notifying me that an update is available. I don't want to update at this time. I can and will update when I prefer to. How can I get this annoying pop-up to stop? Please don't make me go to Edge. Please.

Thank you.

Asked by rbcooner3 2 weeks ago

Last reply by Terry 2 weeks ago

Sound crack, Balance shift

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music aud… (read more)

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music audio, etc. for a split second and is very jarring. Works fine in other browsers.

Asked by Ayush 2 months ago

Last reply by Andrew Brehm 3 weeks ago

How do I "View" synced tabs from ios - iPad or iPhone - on my iMac?

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your… (read more)

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your assistance.

Asked by davidcarlon2 3 months ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Firefox browser hangs for about a minute when text is copied.

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it w… (read more)

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it will return and behave normally.

I tried removing all extensions and closing all open tabs. No change. I'm out of ideas. I suspect it may be trying to synchronize with something it can't find or there's network latency. Task Manager shows it's using a lot of resources. It doesn't do it every time, just often enough to be frustrating.

Windows Specifications: Edition Windows 11 Pro Version 22H2 Installed on ‎5/‎14/‎2022 OS build 22622.598 Experience Windows Feature Experience Pack 1000.22634.1000.0

Asked by Karla 2 months ago

Last reply by Terry 1 month ago

low volumn on you tube

I have the volume control all the way up. I turn the volume control on videos all the way up. I have just updated Firefox. The sound is too low. Is there an add-on? It u… (read more)

I have the volume control all the way up. I turn the volume control on videos all the way up. I have just updated Firefox. The sound is too low. Is there an add-on? It used to be OK, not now.

Asked by maryconstancelowery 3 months ago

Last reply by spammattic 1 month ago

Where did all of my saved bookmarks go?

Please help! With the latest firefox update all of my bookmarks (and I have hundreds) are now gone!! I went on online to find help and the help was confusing and I could… (read more)

Please help! With the latest firefox update all of my bookmarks (and I have hundreds) are now gone!! I went on online to find help and the help was confusing and I couldn't figure out how to reload my bookmarks from the backup. Please walk me through the process step by step, I really need all of my saved bookmarks that I save articles for research, etc. Thank you

Asked by bethanydwarren 1 month ago

Last reply by bethanydwarren 1 month ago

Manually Select Windows and Tabs after Crash

I have been looking and trying everything I can find to see if this can be fixed/restored. After a couple of the updates that feature that allowed us to manually select t… (read more)

I have been looking and trying everything I can find to see if this can be fixed/restored. After a couple of the updates that feature that allowed us to manually select the tabs we wanted to open after a crash was removed. Please... can someone tell me how to get this to come back. I have a horrible loop now that keeps opening ALL the tabs and there's one that I need NOT to load as it crashing everything. Is there any thing in the settings that I can add or enable to allow that pop up box to appear so I can UNSELECT that tab and relaunch without a problem?

Asked by thecre8tivediva 1 month ago

  • Solved

Turn Search Tabs Off

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that elim… (read more)

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that eliminates the tab bar unless there is more than one tab. Then the latest release addes the 'search tab' down arrow I neither want nor ever asked for and I can't get rid of it.

Why do you insist on doing this Mozilla? How do I turn this useless feature off?

Asked by David H 1 month ago

Answered by Terry 1 month ago

One of these things is not like the other -- Chrome vs. Firefox security

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So … (read more)

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So . . . wut? Clearly not a network problem, clearly not an accessibility problem, there is no firewall or proxy and Firefox is able to access other sites. Only this one is a problem. At least, so far. Security setting is Standard.

Asked by pjcamp 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Bookmarks drop down list needs serious fix

Two things that really need to be fixed: 1. BOOKMARK DROP DOWN LIST COLORS 2. ADDING A SCROLL BAR TO THE BOOKMARKS DROPDOWN LIST As a systems architect and senior softwar… (read more)

Two things that really need to be fixed:

1. BOOKMARK DROP DOWN LIST COLORS

2. ADDING A SCROLL BAR TO THE BOOKMARKS DROPDOWN LIST

As a systems architect and senior software engineer with more than 20 years experience, I don't make requsts lightly because I fully understand that time and effort that goes into creating a new feature for a application like a web brower. However, based on previous posts to this help forum, it's clear that Firefox developers need to broaden their horizons and start realizing that what they personally like should NEVER be a universal standard for the global community. Yes, I'm talking about dark mode being the default to nearly everything, even then light mode is selected in the FireFox settings.

A huge number of people can not use dark mode because of the vision-related issues it causes. The bookmarks dropdown list can get very long and at some point, it becomes unreadable in the dark mode because the separators are not in bold white or a color that I can choose, such as read. Hence, the disappear in my field of vision and purpose of having separators is lost complete.

It's well past the time for the Mozilla tech support to stop blaming themes for options that should be in the Firefox global settings, but have never been designed and implemented. One of the most requested, based on an extensive search of the Help Archives, is the ability for an end-user to choose the color of drop down lists. For Mozilla tech support to respond with "oh, get a different theme" is inappropriate. Finding another theme is time-consuming because most themes do not list what colors are used for drop down lists, so you have to install theme after theme until one comes up that is close to what you need. Thanks, but I don't have hours on end to do this. No end-user should be subject to this type of nonsense.

Years ago, I chose my theme because certain cominations of colors on a computer screen trigger a migraine, which is not a normal headache. It's a serious medical conditon. Until recently, my drop down lists had a light background and now they all have a black background. It seems Mozilla's tech support reponse to simlar complaints is "write your own CSS code". If it's so easy, then the Firefox development group needs to do it. To tell the end-user community to write custom code is nonsense.

Secondly, the bookmarks dropdown list needs a sidebar for quick scrolling. Having to hold down the mouse button and use the wheel to scroll is medieval. An option to have more menus, besides the main menu and other bookmarks, would be nice too. But that option is for convenience and not a vision-related industry standard.

Therefore, I am putting in this request for two necessary fixes:

1. Create a global option in the Firefox Settingsto have dropdown lists have a light background that overrides any theme settings.

2. Add a scroll bar to the bookmarks dropdown list.

Let's be very clear. Many people are getting really fed up with Mozilla and there comes a point where people like me - who have used Firefox "forever" - will jump ship and never come back. You already lost my husband, who migrated to Opera. For an organization, attrition of the end-user community is never a good thing. I hate to leave, but I can't continue to risk having a severe migraine, where I have to take an injection, lay down for an hour, take another injection, and maybe end up in the ER - because the development group of the browser I prefer doesn't give a crap about industry standards related to color and people with vision problems.

In closing, an end-user should be able to choose colors for features that are used heavily, which includes the bookmarks toolbar dropdown list. My vision-related health issue is very common. Here's a few more that people suffer from: dyslexia, refractive errors, cataracts, color blindness, floaters, and many more. Most of these are not curable. The treatment is to avoid activities which can cause headaches, nausea, and other harmful physical reactions. It would be a very sad day that Mozilla Firefox is officially listed by the American Society of Opthamologists and it's counterparts in countries around the world to formally list Firefox as an activity to avoid.

Therefore, I hope you put the two fixes at the top of your project list!

Asked by martimasters 1 month ago

  • Solved

Cannot select Yahoo mail message using the checkbox. Cannot reply, delete, etc. Trash icons missing. Everyting works in Google Chrome

Yahoo mail Cannot select a message using the checkbox. Cannot reply, delete, etc. Trash icons are missing All works in Google Chrome. Clearing cache/cookies, restart… (read more)

Yahoo mail Cannot select a message using the checkbox. Cannot reply, delete, etc. Trash icons are missing All works in Google Chrome. Clearing cache/cookies, restarting computer, nothing works.

Asked by mma049 2 months ago

Last reply by canyontopher 1 month ago