Showing questions tagged: Show all questions
  • Archived

OK Button greyed out on all file downloads

Similar to this article, "https://support.mozilla.org/en-US/kb/cant-download-or-save-files" I am unable to download any files via browser. I am up to date on versioning (… (read more)

Similar to this article, "https://support.mozilla.org/en-US/kb/cant-download-or-save-files" I am unable to download any files via browser. I am up to date on versioning (Windows 10, v81.0 64-bit), and I tried all of the steps in the article.

I have also tried resetting the "security.dialog enable_delay" value (it was correct at 1000) to 0 and downloads worked again, but setting it back to 1000 (or even 500) and the problem returns.

I also noticed that whether or not I have the General Option set to "use this folder" or "ask each time", I get the same dialog box and the OK button is greyed out.

Asked by mark-k1 10 months ago

Last reply by mark-k1 10 months ago

  • Archived

Downloads

The browser saves any downloaded filesto the system "Temp" folder, not to my chosen "Downloads" on the system drive. When you select the "Always prompt for path" option, … (read more)

The browser saves any downloaded filesto the system "Temp" folder, not to my chosen "Downloads" on the system drive. When you select the "Always prompt for path" option, nothing changes. What could be the problem and how to fix it?

Asked by styxoner 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Peace Be Upon Us All, My question is that, How to undo clear downloads ? There must be a shadow copy where can I find it ?

I have accidentally deleted download list by pressing clear downloads and I know it does not deletes my original downloaded files but just the memory. But for me those in… (read more)

I have accidentally deleted download list by pressing clear downloads and I know it does not deletes my original downloaded files but just the memory. But for me those information are very important I must have a record of what and when I have downloaded. So, I request Mozilla to help me get back those information those information are important for me I will be very thankful if I get them back.

Asked by sheikhhumayun30 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Issues in downloading the excel file from my application in latest version of the Firefox 68.0.1.In Previous version upto Firefox 67 it works.

Issues in downloading the excel file from my application in latest version of the Firefox 68.0.1.In Previous version up-to Firefox 67 it works. When i click on the "Save"… (read more)

Issues in downloading the excel file from my application in latest version of the Firefox 68.0.1.In Previous version up-to Firefox 67 it works. When i click on the "Save" or "Open" ,the popup disappears. The Second POPUP also disappears when click on "OK"

Asked by Sanjeev Kumar 2 years ago

Last reply by Sanjeev Kumar 2 years ago

  • Archived

Previously, firefox had the system to automatically resume the failed downloads, but now it's not happening that way.

If the download gets interrupted somehow due to network problems or sleep mode of the laptop, it is not resuming from the same point as it happened before in firefox. Rat… (read more)

If the download gets interrupted somehow due to network problems or sleep mode of the laptop, it is not resuming from the same point as it happened before in firefox. Rather, file starts getting downloaded from the beginning.

Asked by priyansha 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Sometimes I have to download any file twice so firefox really download it.

When I try to save a picture or download anyfile, a firefox's download window shows up to choose if I want to open the file or download it, no matter what I choose for th… (read more)

When I try to save a picture or download anyfile, a firefox's download window shows up to choose if I want to open the file or download it, no matter what I choose for the first time = nothing happens at all. But it always works in the second time.

I even restarted Firefox with no add-ons, fresh installed new os.. nothing seems to fix it

Asked by BoBo.Zeko 2 years ago

Answered by BoBo.Zeko 2 years ago

  • Archived

Whenever a disk is full and you download, the download fails without explanation.

Whenever a disk is full and you download, the download fails without explanation. Instead of the download simply failing, Firefox should tell the user that the disk is fu… (read more)

Whenever a disk is full and you download, the download fails without explanation.

Instead of the download simply failing, Firefox should tell the user that the disk is full.

The first time it happened I thought that the problem was with the downloads, until I saw that my removable disk was full.

But if a warning message appears, no guessing will be needed.

Asked by tamajongphilip 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Downloaded files are deleted upon exiting Firefox Quantum

For several weeks, files downloaded during my browser session were automatically deleted when I exited Firefox. The problem may have been limited to html pages download… (read more)

For several weeks, files downloaded during my browser session were automatically deleted when I exited Firefox. The problem may have been limited to html pages downloaded using "Save Page As...", but could have been regular downloaded files as well, but I didn't notice.

I believe that I was running 64.x (sorry I don't remember the dot release number).

I think I narrowed it down to the configuration option, "[ x ] Browsing & Download History" under Privacy & Security, Settings for Clearing History. I have always had this box checked, and downloads never disappeared before, just as the option description implies.

Then, a Firefox pop-up jumped in my face and told me to upgrade to 65.0, which I did.

Now my downloads don't seem to be deleted any more.

HOWEVER, I looked at the list of fixes for version 65.0, and saw NO MENTION of this problem, so I am asking you to confirm whether or not this was a known problem that was fixed in version 65.0, or if you think I am experiencing an intermittent problem that may return to haunt me when conditions are right.

Thanks in advance.

-JDB

Asked by jdb8433 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

Firefox 64 is slow during downloads

Hi, my Firefox setup on a linux installation becomes nearly unusable during downloads or playback of videos. The system load is constantly at 25-30% and firefox does not … (read more)

Hi,

my Firefox setup on a linux installation becomes nearly unusable during downloads or playback of videos. The system load is constantly at 25-30% and firefox does not react at all or with a lot of lag (more than 10 seconds to select a different tab). In addition to that, the downloads are slow and also opening the downloads windows is slow. Safe mode does not fix the issue, disabling addons does not fix it, a clean profile also does not fix it. What else can I try?

System: OS: Manjaro Linux (Current version), Kernel 4.20. Hardware: Notebook with Intel i5-3320M (4) @ 3.300GHz, 16 GB of RAM, SSD Drive RAM use is somewhere around 3-4 GB, depending on the number of open tabs. SWAP is available but not used.

Any idea anyone? What data should I provide?

Asked by bongokarl 2 years ago

Last reply by bongokarl 2 years ago

  • Archived

Deleting Just Downloads

I have always been able to delete just downloads, that functionality does remain, however, some times it works, most of the time it doesn't work, simply can't delete the … (read more)

I have always been able to delete just downloads, that functionality does remain, however, some times it works, most of the time it doesn't work, simply can't delete the downloads.

I don't want to delete history and downloads, just downloads.

Any idea why this function works randomly?

Thanks.

Asked by Theo1352 2 years ago

Last reply by Theo1352 2 years ago

  • Archived

compressed downloads?

Yesterday all files and folders on my (win10) desktop suddenly got two blue arrows on them. I googled the problem and it turned out that the desktop folder had gotten the… (read more)

Yesterday all files and folders on my (win10) desktop suddenly got two blue arrows on them. I googled the problem and it turned out that the desktop folder had gotten the setting for compressing all its content turned on. I changed it back to no compression and the arrows disappeared. Today it happened again, and I changed it back again. However, I noticed that all newly downloaded files are still getting compressed. I made a new folder for the downloads (previously the went straight to the desktop), and the files I copied in to it are fine but all new downloads from FF still get compressed. When I download from Chrome it's fine.

Is this a Firefox problem? I looked through the settings but can't find anything relating to compression.

Asked by AnnaPannda 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How to disable confirmation while downloading files

When I try to download any file a confirmation dialog appears (see attached file). I don't need it. Its quite annoying. I just need to download a file without any confirm… (read more)

When I try to download any file a confirmation dialog appears (see attached file). I don't need it. Its quite annoying. I just need to download a file without any confirmations. How to disable this behaviour? As you see there is no no checkbox "Do not ask me again..." or "Always perform this action when handling files of this type" in this dialog. I also set up option "browser.download.forbid_open_with" to true in about:config but it doesn't help. I need to start downloading immediately after opening a link to exe-file (this one for example): https://www.win-rar.com/postdownload.html?&L=4&f=winrar-x64-561am.exe&spV=true

Asked by AlexeiGromov 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

why am I getting download failed frequently after I installed new version?

I just installed the new version of FireFox 63.0 (32-bit) and when I download files now I frequently get download failed. When I click on the retry button it downloads th… (read more)

I just installed the new version of FireFox 63.0 (32-bit) and when I download files now I frequently get download failed. When I click on the retry button it downloads the file, but I never had to do that before the new version.

Asked by Woodcock 2 years ago

Last reply by WestEnd 2 years ago

  • Solved
  • Archived

Firefox dont start to download a pdf

Hi there, since some days i encounter problems with downloading pdf-files. I tried this link http://personendatenbank.germania-sacra.de/books and tried to download a file… (read more)

Hi there, since some days i encounter problems with downloading pdf-files. I tried this link http://personendatenbank.germania-sacra.de/books and tried to download a file by clicking "PDF" at any of the links there. I wouldn´t work. I see the download in the history (strg-j) but there is no progress. I encountered the same problem at another site.

Is there a problem with downloadlinks beginning with http:// ???

In Chrome for example the link works without any problems

Asked by Wolpertinger1968 2 years ago

Answered by Ruba 2 years ago

  • Archived

When I try to download .exe files Firefox says "Unknown time remaining - 0 bytes (0 bytes/sec)"

Title pretty much covers it: When I try to download .exe files Firefox says "Unknown time remaining - 0 bytes (0 bytes/sec)" I've already tried all the tips suggested her… (read more)

Title pretty much covers it: When I try to download .exe files Firefox says "Unknown time remaining - 0 bytes (0 bytes/sec)"

I've already tried all the tips suggested here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_check-the-downloads-panel-for-blocked-downloads But none of them worked.

The only antivirus software I have installed is Windows defender. I have done a bunch of Firefox refreshes, but to no avail. And I did a fresh install of windows just days ago. I also have a lot of add-ons installed, but I was already having this issue the first time I started Firefox so it can't be them.

The issue seems to be limited to .exe files, but I'm not sure about that.

Asked by LEO96 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

can't download files

Hi ! Suddenly I can't download any smaller file on firefox. It started to happen probably from last firefox update. Every file is - failed. Only files that i can downloa… (read more)

Hi !

Suddenly I can't download any smaller file on firefox. It started to happen probably from last firefox update. Every file is - failed. Only files that i can download are bigger files (+100mb) but these files are also interrupted so you must always "retry" them. Smaller files simply fail to download.

I tried many things from troubleshooting tutorial but nothing works. I have many tabs, sessions, bookmarks etc that I don't want to disappear so I don't want to delete profile.

Thanks

Asked by Lisopas 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox ESR 60.3.0 will not download any files. From PDF to programs files.

Since being notified of update last week and after updating i have not been able to download files from any site or page. I can copy them to chrome and download but the … (read more)

Since being notified of update last week and after updating i have not been able to download files from any site or page. I can copy them to chrome and download but the items simply do not download anywhere. No status comes up at any point. Browser and PC have been restarted a handful of times to remedy this.

Asked by SEAKER 2 years ago

Last reply by SEAKER 2 years ago

  • Archived

download gets after some seconds stuck

I tried to download a 37GB game overnight and it almost worked but got stuck at 33GB. I got a message saying "failed" but I can continue the download. When I continue it … (read more)

I tried to download a 37GB game overnight and it almost worked but got stuck at 33GB. I got a message saying "failed" but I can continue the download. When I continue it goes on for some seconds and gets stuck again

https://www.youtube.com/watch?v=30KWVfGnBxs

Asked by L4pp3nLP 2 years ago

Last reply by cor-el 2 years ago