Showing questions tagged: Show all questions

Firefox not starting windows 10

Win 10laptop had Firefox installed and working. Suddenly stopped after some windows updates. I have Uninstalled several times, both vanilla and using IOBIT program. Delet… (read more)

Win 10laptop had Firefox installed and working. Suddenly stopped after some windows updates. I have Uninstalled several times, both vanilla and using IOBIT program. Deleted the program file folder, and the local apps profile. Won't start in safe mode either. I don't even see anything in task manager when clicking. No error messages.

However.....tried installing developer version and it works fine!

Any thoughts?

Thanks!

Asked by firefox1941 1 day ago

Last reply by firefox1941 4 hours ago

firefox download update

i have been downloading updated version of firefox for browser for weeks but when i click on icon for my search i just keep getting full screen showing that i should down… (read more)

i have been downloading updated version of firefox for browser for weeks but when i click on icon for my search i just keep getting full screen showing that i should download firefox??????

Asked by attysmw.jd 8 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

A different O/S than Windows

I was wondering if you were aware of any projects in the computer industry to come up with a new PC O/S since windows has become so unfriendly and autocratic with win 10… (read more)

I was wondering if you were aware of any projects in the computer industry to come up with a new PC O/S since windows has become so unfriendly and autocratic with win 10 & I imagine 11 as well? As you are one of the more important players in the home and business computer world, I figure you folks would know much more than I, and know it way before I do. I do not want to get another windows machine. I had to fight it to get your superior web browser to be and stay the default browser over something called "edge", as an example. Us Boomers have been buying PC's for 40+ years and the software too. Then we choose what we want installed and ignore the rest. And we never heard of buying a program then also paying rent to some overlord. Talking to friends of similar age, this is a huge reason PC sales are falling. Win 10 &11 were such a traumatic shock to us. My wife (age 72) was so angry she went out and purchased Apple notebook, ipad and iphone and gave her windoze junk to the trash man after a thorough scrubbing. At age 72 she undertook learning a new O/S to get away from MSFT. (I try hard not to get her real angry!)

Thank you in advance for any help you may provide. I think quantum computers are a few years out yet, so there is a need.

Asked by rhsbdld 1 day ago

Last reply by James 1 day ago

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After ope… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 1 day ago

  • Solved

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 4 months ago

Answered by Terry 4 months ago

  • Solved

'Import from a File' button in the Passwords tab does not work

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' optio… (read more)

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' option in the drop down menu of the Logins and Passwords tab. After following a guide that instructed to set signon.management.page.fileImport.enabled to true in the about:config page, the option appeared. However, the said option is unresponsive to any clicks. The drop down menu simply closes once the option is selected, without any other reaction.

I'm not sure if this is a related problem but I am also unable to use the Import Wizard that appears on performing Alt+F and choosing 'Import From Another Browser...' The Import Wizard window only appears with a message that says "No programs that contain bookmarks, history or password data could be found."

Firefox browser version: 103.0.2 (64-bit) OS: Ubuntu 22.04 (64-bit) Windowing System: Wayland

Funnily enough, the 'Browse..' button for adding images under this support question doesn't work either.

Asked by Fuzzy 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

Problem: Upgraded to 103.2 I get a blank new page with no book marks or anything from my profile if I click on a link in an email

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click … (read more)

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click on a link for a site with a stored pw in FF password manager now I get a clean new window which has no bookmarks and no saved passwords for anything. How can you help me?

Thank you Richard

Asked by portsoft1 1 day ago

Lost profile after Linux upgrade from 20.04 LTS to 22.04 LTS.

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile informat… (read more)

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile information. So I've lost all my passwords.

about:profiles shows only the newly created default profile.

Old profiles still exist in '~/.mozilla/firefox/####.default-release' but about:config does not find them.

Read https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update Not helpful.

I can find old versions of login-backup.json and key4.db. , but they seem to be out of date.

Asked by info7835 1 day ago

Last reply by cor-el 1 day ago

Firefox NOT in Microsoft store

Unfortunately I had to get a new laptop and it's Windows 11. I want to load Firefox as my browser (I've been using it almost since it's inception) thru the Microsoft sto… (read more)

Unfortunately I had to get a new laptop and it's Windows 11. I want to load Firefox as my browser (I've been using it almost since it's inception) thru the Microsoft store. I do NOT want to activate Edge which is preloaded and want's everything but my bloodtype to set up Edge so that I can go get Firefox. I've pulled up article after article that it can now be directly loaded from the Microsoft store but when I open the store and search for Firefox... it's nowhere to be found. I really don't wanna start up the edge. Anyone know what's going on with this? Or is Microsoft being it's usual sneaky self and forcing me to activate edge and then maybe firefox will show up in the store? Hopefully someone will answer this quickly as I sit here waiting to continue my setup. Thanks!!

Asked by lseeber 2 days ago

Last reply by cor-el 2 days ago

version 102.0.0 and above

After upgrading to version 102.0.0 (Windows 8.1 64 bit) disk utilization would hit 100 % and a small white box appears lower right hand screen. When I use the Windows sup… (read more)

After upgrading to version 102.0.0 (Windows 8.1 64 bit) disk utilization would hit 100 % and a small white box appears lower right hand screen.

When I use the Windows supplied Task Manager, I will sometimes see 8 to 10 copies of Firefox running.

Asked by Ponsonby Britt 2 days ago

Why does Yahoo Mail close right after I open an attachment (pdf, jpg, Word, Excel, etc.) only on Firefox?

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June … (read more)

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June this year. I don't think I changed any settings.

Asked by edkurtzman 2 days ago

  • Solved

Okay to copy profile from Win 10 to Win 11 and then back to Win 10?

I'm currently using a Windows 10 desktop computer most of the time, but will need to use a Windows 11 laptop for research travel several times over the next several month… (read more)

I'm currently using a Windows 10 desktop computer most of the time, but will need to use a Windows 11 laptop for research travel several times over the next several months.

Will it be possible to copy my profile from Win 10 to the Win 11 computer, use the Win 11 computer for a few weeks, and then copy the profile back to the Win 10 computer?

Or is there something different about Firefox working with Win 10 or Win 11 that would keep this from working for me?

(BTW: Using Sync would probably not be feasible.)

Advice will be much appreciated!

Asked by K in NC 3 days ago

Answered by Paul 3 days ago

Nuance Dragon Pro Extension to use Firefox browser w Voice command

Hi Firefox support I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work w… (read more)

Hi Firefox support

I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work well See this link https://dnsriacontent.nuance.com/13/setup/ffinstall.html?lang=ENX&browser=firefox

When I hit the install the extension button on the screen nothing happens

I did check to see if this extension was in the Mozilla Firefox extension library and no success

I can make this work with Google Chrome but I would prefer to stick with Firefox Chris Gullett - cg@printstar.biz

Asked by cg12 4 days ago

Last reply by RobertJ 3 days ago

Firefox browser on Mac OS 10.11.6

I had Firefox but once it was replaced with the new version, it didn't work on my Macbook pro. I need to have Firefox on my old laptop, but its OS (10.11.6) will no longe… (read more)

I had Firefox but once it was replaced with the new version, it didn't work on my Macbook pro. I need to have Firefox on my old laptop, but its OS (10.11.6) will no longer update, and a new Firefox download won't take. When I go to the download site, it keeps downloading the latest version. How I download an earlier compatible version?

Asked by lalehe 3 days ago

Firefox Update - all data (Session, PW, ...) lost, also not storing new PWs

After Firefox Update all data (Session, PW, ...) was lost! New version is not storing PWs, even when I click save and have activated both options for saving PWs and filli… (read more)

After Firefox Update all data (Session, PW, ...) was lost! New version is not storing PWs, even when I click save and have activated both options for saving PWs and filling them in automatically!

Asked by joe.n 3 days ago

Firefox software update?

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the… (read more)

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

Asked by DMCapistran 5 days ago

Last reply by James 4 days ago