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Firefox Crash on Program Startup - WIndows 7

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would l… (read more)

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would launch and before any tabs could load it would crash again. I attempted to open in troubleshoot mode with the identical result. I gave it a break and used Chrome but in returning to this issue today the same has occurred. This time after the troubleshoot mode crash, I uninstalled Firefox and re-installed fresh (this was an upgrade from v89 to v92). Upon opening post update the browser crashed again. Each time this happens I have received a crash report screen which I accepted and it was reported as successfully submitted. However, when I open the crash report folder only two appear to have been saved - one old from the first occurrence (6/2021) and one from today(8/10/21). Both of these are linked below for review.

This is on an older Windows 7 machine that honestly I know should be updated but this is only used for light gaming and web surfing and I am not interested in an OS upgrade as I disagree with with the business practices of Microsoft - I find their policies are rather intrusive as a consumer.

I hope I've given enough information about the issue here and my system, thanks in advance for any help!

-J

System Info Intel I7 4770K 16gb RAM Geforce GT1060 Gigabyte Z97 Motherboard

Early instance of crash report in June 2021: Crash ID: bp-1fce2514-da15-4ff1-9e4c-7d0510210622 Most recent crash report from earlier today (8/10/21): Crash ID: bp-e888ef81-491c-42ae-9878-124970210810

Asked by jalbyx 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Tab crashing

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started t… (read more)

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started to crash all youtube tabs. Not even videos itself, but also www.youtube.com crashes. Any idea how could i find out, what the hell is going on? Microsoft edge is working fine with youtube. I have tried troubleshoot mode, same. Windows 10.

What can possibly cause this? Thank you.

Asked by zarsss 4 weeks ago

Answered by zarsss 3 weeks ago

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Repeated crash on quit

iMac macOS 11.5 Firefox 90.0.2 Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. Restarting… (read more)

iMac macOS 11.5 Firefox 90.0.2

Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting.

Restarting in Trouble Shoot mode doesn't help either.

The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing.

Asked by UKLarry 2 months ago

Answered by UKLarry 2 months ago

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Firefox crashing everytime after closing

bp-74dcfb49-6be0-49a8-9933-c5b0d0210827 8/27/2021, 8:41 AM bp-bc558b71-8b12-483f-a2c7-d51920210827 8/27/2021, 8:41 AM bp-bfea7b56-c540-4640-8ab9-9b81d0210827 8/27/… (read more)

bp-74dcfb49-6be0-49a8-9933-c5b0d0210827 8/27/2021, 8:41 AM bp-bc558b71-8b12-483f-a2c7-d51920210827 8/27/2021, 8:41 AM bp-bfea7b56-c540-4640-8ab9-9b81d0210827 8/27/2021, 8:41 AM bp-aac7a4b1-aafd-4084-9fa0-7c3500210827 8/27/2021, 8:41 AM No one has helped solve this issue thus far. I have tried every suggestion about history and everything im fixing to just uninstall firefox forever if I cannot get one of you to help me.

Asked by fanucweld 1 month ago

Last reply by cor-el 1 month ago

  • Solved

Firefox 92.0.2 keeps crashing since upgrade.

Firefox has crashed intermittently since update to 92.0.2. I never had a crash before and have been using it for years. Adapter Device ID CoffeeLake-S GT2 [UHD Graphics 6… (read more)

Firefox has crashed intermittently since update to 92.0.2. I never had a crash before and have been using it for years.

Adapter Device ID CoffeeLake-S GT2 [UHD Graphics 630] (0x3e91)

I have updated the Intel Drivers from Intel.

Here are the last 5 crashes.

bp-4fb2010a-ff3c-4046-80ce-3ba000210804 8/3/2021, 9:43 PM View bp-c55f0c55-730e-4767-9cbd-b6def0210804 8/3/2021, 9:43 PM View bp-ec4f4c9b-2b58-4450-9b41-af5a70210804 8/3/2021, 9:43 PM View bp-391d7abf-68dc-497c-9762-6cfed0210804 8/3/2021, 9:43 PM View bp-4fff08a3-aaa0-45e6-81d2-2befa0210804 8/3/2021, 9:43 PM View

Asked by sotackd 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Firefox 90 crashes randomly with no reports, bookmars are not accessible

Ubuntu 21.04 latest firefox 90. Firefox crashes randomly or each by clicking right mouse button in Bookmarks Menu button any folder/url. Also bookmarks are not visible vi… (read more)

Ubuntu 21.04 latest firefox 90. Firefox crashes randomly or each by clicking right mouse button in Bookmarks Menu button any folder/url. Also bookmarks are not visible via the Bookmarks Menu button. about:crashes is Empty

Asked by dirivio 2 months ago

Answered by FredMcD 2 months ago

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  • Archived

Secure bank site log-in fais

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online ban… (read more)

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. This started on April 1, 2021 Running Firefox v87.0 (64) on Win 10. All apps are current. Tried resetting Firefox, and clearing cache which didn't work. I can sign-in using Edge. Thanks

Asked by rshessel 6 months ago

Answered by rshessel 6 months ago

  • Solved

No menu, bookmarks, address bar or add-on icons.

Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the tas… (read more)

Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the taskbar. This is also not just firefox. Chrome and Edge are doing the same thing. Edge has 0 add ons, Chrome and Firefox have the same add ons. My firefox version is 88.0.1, I'm running Windows 10 up to date, I have a high speed internet connection. This issue started maybe 3 days ago. I tried bringing it up in safe mode (troubleshoot mode) and still didn't have any of my normal buttons (close, minimize, maximize).

I can temporarily fix the issue, if I hit the F11 (full screen), the screen will jump, at first no change (it would be entering full screen when I hit it first), hitting it again (exit full screen) will bring back my normal window, complete with add-ons, all buttons and even my background image.

I'm attaching a screenshot. I'm really at a loss on this one. Any help would be appreciated.

Dave

Asked by Dave254 4 months ago

Answered by Dave254 4 months ago

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firefox keep crashing while signed in to the "firefox account"

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specification… (read more)

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specifications:

  • Windows 10 Pro
  • version: 1909
  • OS Build: 18363.1440

browser: Firefox version 87.0 (64-bit)

I tried this options but didn't help me and crash didn't stop:

  1. open it in safe mode.
  2. refresh browser option.
  3. disable and delete all extentions.
  4. delete cookies and web data button.

. there is some information that i noticed. I unistall and install again and until I didn't sign in to my "firefox account" on the top right corner of the browser, it didn't crashed. but still I want my account, passwords, bookmarks, ect... i sign in and crash started. i goes to appdata and delete firefox folder, start the browser again, my sign in to firefox account disappeared and the browser stopped from crashing. also the crash happened immediately after hitting sync now and happened a few seconds after going to firefox account settings. and it's happening after around a minute when i do absolutely nothing after opening the browser or go to website such as youtube. please help me. even though using another browser is crash-free but i wish to stay using firefox (with my firefox account)

Asked by mohammad ghaznavi 6 months ago

Answered by mohammad ghaznavi 6 months ago

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Viewing google Gmail causes crash during page load

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar. I have tried resetting, using a private window, and runn… (read more)

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar.

I have tried resetting, using a private window, and running in Safe Mode

Here is the crash report Id: bp-b36c8ee9-37cb-4dec-9380-2f6320210228

I can repeat this at will. I will try disabling the conversations bar using another browser and then update to see if that helps (it's not crashing when I view my work gmail).

Thanks for your help ;-)

Asked by milohax 7 months ago

Answered by FredMcD 7 months ago

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uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (read more)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Asked by gombszem 9 months ago

Answered by FredMcD 7 months ago

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Firefox 82.0.3 update: All my Bookmarks and Tabs gone

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I notice… (read more)

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

Asked by gulfbeach47 11 months ago

Answered by gulfbeach47 11 months ago

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Firefox crashes every time

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimon… (read more)

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimony . We have checked our website code and we did,t find any error other browser all working fine and using windows 7. How to fix this problem?

Asked by Bis Matrimony 1 year ago

Answered by FredMcD 1 year ago

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  • Archived

What is this: <meta property="og:url" content="https://www.mozilla.org/zh-TW/about/"> FF looks for PWs?

<meta charset="utf-8"> <script type="text/javascript" src="https://www.mozilla.org/media/js/BUNDLES/site.133e404d326d.js" charset="utf-8"></s… (read more)

<meta charset="utf-8"> <script type="text/javascript" src="https://www.mozilla.org/media/js/BUNDLES/site.133e404d326d.js" charset="utf-8"></script> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>了解 Mozilla — Mozilla</title> <meta name="description" content=" Mozilla 看重人們大過利益,來打造瀏覽器、應用程式、程式碼與各種工具。我們的使命是保持網際網路開放,讓任何人都能隨意使用。 "> <meta property="og:type" content="website"> <meta property="og:site_name" content="Mozilla"> <meta property="og:locale" content="zh_TW"> <meta property="og:url" content="https://www.mozilla.org/zh-TW/about/"> <meta property="og:image" content="https://www.mozilla.org/media/img/mozorg/mozilla-256.4720741d4108.jpg"> <meta property="og:title" content="了解 Mozilla"> <meta property="og:description" content=" Mozilla 看重人們大過利益,來打造瀏覽器、應用程式、程式碼與各種工具。我們的使命是保持網際網路開放,讓任何人都能隨意使用。 "> <meta property="fb:page_id" content="262134952380"> <meta name="twitter:card" content="summary"> <meta name="twitter:site" content="@mozilla"> <meta name="twitter:domain" content="mozilla.org"> <meta name="twitter:app:name:googleplay" content="Firefox"> <meta name="twitter:app:id:googleplay" content="org.mozilla.firefox"> <meta name="twitter:app:name:iphone" content="Firefox"> <meta name="twitter:app:id:iphone" content="989804926"> <meta name="twitter:app:name:ipad" content="Firefox"> <meta name="twitter:app:id:ipad" content="989804926"> <link rel="apple-touch-icon" type="image/png" sizes="180x180" href="https://www.mozilla.org/media/img/favicons/mozilla/apple-touch-icon.8cbe9c835c00.png"> <link rel="icon" type="image/png" sizes="196x196" href="https://www.mozilla.org/media/img/favicons/mozilla/favicon-196x196.2af054fea211.png"> <link rel="shortcut icon" href="https://www.mozilla.org/media/img/favicons/mozilla/favicon.d25d81d39065.ico"> <link rel="canonical" href="https://www.mozilla.org/zh-TW/about/"> <link rel="alternate" hreflang="x-default" href="https://www.mozilla.org/en-US/about/"> <link rel="alternate" hreflang="be" href="https://www.mozilla.org/be/about/" title="Беларуская"> <link rel="alternate" hreflang="bs" href="https://www.mozilla.org/bs/about/" title="Bosanski"> <link rel="alternate" hreflang="cs" href="https://www.mozilla.org/cs/about/" title="Čeština"> <link rel="alternate" hreflang="cy" href="https://www.mozilla.org/cy/about/" title="Cymraeg"> <link rel="alternate" hreflang="da" href="https://www.mozilla.org/da/about/" title="Dansk"> <link rel="alternate" hreflang="de" href="https://www.mozilla.org/de/about/" title="Deutsch"> <link rel="alternate" hreflang="el" href="https://www.mozilla.org/el/about/" title="Ελληνικά"> <link rel="alternate" hreflang="en-CA" href="https://www.mozilla.org/en-CA/about/" title="English (Canadian)"> <link rel="alternate" hreflang="en-GB" href="https://www.mozilla.org/en-GB/about/" title="English (British)"> <link rel="alternate" hreflang="en" href="https://www.mozilla.org/en-US/about/" title="English"> <link rel="alternate" hreflang="en-US" href="https://www.mozilla.org/en-US/about/" title="English (USA)"> <link rel="alternate" hreflang="es-AR" href="https://www.mozilla.org/es-AR/about/" title="Español (de Argentina)"> <link rel="alternate" hreflang="es-CL" href="https://www.mozilla.org/es-CL/about/" title="Español (de Chile)"> <link rel="alternate" hreflang="es" href="https://www.mozilla.org/es-ES/about/" title="Español"> <link rel="alternate" hreflang="es-ES" href="https://www.mozilla.org/es-ES/about/" title="Español (de España)"> <link rel="alternate" hreflang="es-MX" href="https://www.mozilla.org/es-MX/about/" title="Español (de México)"> <link rel="alternate" hreflang="eu" href="https://www.mozilla.org/eu/about/" title="Euskara"> <link rel="alternate" hreflang="fr" href="https://www.mozilla.org/fr/about/" title="Français"> <link rel="alternate" hreflang="fy" href="https://www.mozilla.org/fy-NL/about/" title="Frysk"> <link rel="alternate" hreflang="fy-NL" href="https://www.mozilla.org/fy-NL/about/" title="Frysk"> <link rel="alternate" hreflang="gn" href="https://www.mozilla.org/gn/about/" title="Avañe'ẽ"> <link rel="alternate" hreflang="hu" href="https://www.mozilla.org/hu/about/" title="magyar"> <link rel="alternate" hreflang="ia" href="https://www.mozilla.org/ia/about/" title="Interlingua"> <link rel="alternate" hreflang="id" href="https://www.mozilla.org/id/about/" title="Bahasa Indonesia"> <link rel="alternate" hreflang="it" href="https://www.mozilla.org/it/about/" title="Italiano"> <link rel="alternate" hreflang="ka" href="https://www.mozilla.org/ka/about/" title="ქართული"> <link rel="alternate" hreflang="lt" href="https://www.mozilla.org/lt/about/" title="Lietuvių"> <link rel="alternate" hreflang="nb-NO" href="https://www.mozilla.org/nb-NO/about/" title="Norsk bokmål"> <link rel="alternate" hreflang="nl" href="https://www.mozilla.org/nl/about/" title="Nederlands"> <link rel="alternate" hreflang="nn-NO" href="https://www.mozilla.org/nn-NO/about/" title="Norsk nynorsk"> <link rel="alternate" hreflang="pl" href="https://www.mozilla.org/pl/about/" title="Polski"> <link rel="alternate" hreflang="pt-BR" href="https://www.mozilla.org/pt-BR/about/" title="Português (do Brasil)"> <link rel="alternate" hreflang="pt" href="https://www.mozilla.org/pt-PT/about/" title="Português"> <link rel="alternate" hreflang="pt-PT" href="https://www.mozilla.org/pt-PT/about/" title="Português (Europeu)"> <link rel="alternate" hreflang="rm" href="https://www.mozilla.org/rm/about/" title="rumantsch"> <link rel="alternate" hreflang="ro" href="https://www.mozilla.org/ro/about/" title="Română"> <link rel="alternate" hreflang="ru" href="https://www.mozilla.org/ru/about/" title="Русский"> <link rel="alternate" hreflang="sk" href="https://www.mozilla.org/sk/about/" title="slovenčina"> <link rel="alternate" hreflang="sl" href="https://www.mozilla.org/sl/about/" title="Slovenščina"> <link rel="alternate" hreflang="sq" href="https://www.mozilla.org/sq/about/" title="Shqip"> <link rel="alternate" hreflang="sr" href="https://www.mozilla.org/sr/about/" title="Српски"> <link rel="alternate" hreflang="sv" href="https://www.mozilla.org/sv-SE/about/" title="Svenska"> <link rel="alternate" hreflang="sv-SE" href="https://www.mozilla.org/sv-SE/about/" title="Svenska"> <link rel="alternate" hreflang="tr" href="https://www.mozilla.org/tr/about/" title="Türkçe"> <link rel="alternate" hreflang="uk" href="https://www.mozilla.org/uk/about/" title="Українська"> <link rel="alternate" hreflang="vi" href="https://www.mozilla.org/vi/about/" title="Tiếng Việt"> <link rel="alternate" hreflang="zh" href="https://www.mozilla.org/zh-CN/about/" title="中文"> <link rel="alternate" hreflang="zh-CN" href="https://www.mozilla.org/zh-CN/about/" title="中文 (简体)"> <link rel="alternate" hreflang="zh-TW" href="https://www.mozilla.org/zh-TW/about/" title="正體中文 (繁體)"> <link rel="stylesheet" media="screen,projection,tv" href="https://www.mozilla.org/media/css/l10n/zh-TW/intl.5ca4d5c6b3f5.css"> <link href="https://www.mozilla.org/media/css/BUNDLES/protocol-core.9e72b5c2515e.css" rel="stylesheet" type="text/css"> <link href="https://www.mozilla.org/media/css/BUNDLES/about.a17e2dfef87d.css" rel="stylesheet" type="text/css">

Asked by Jan Christian Anker 1 year ago

Answered by jscher2000 1 year ago

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  • Archived

no history ===> add-ons don't work anymore (Firefox 75.0)

I discovered by coincidence that the add-ons are disabled if you choose never to save history in the Tools / Options menu. That cannot be the intention! Is this a bug? Pr… (read more)

I discovered by coincidence that the add-ons are disabled if you choose never to save history in the Tools / Options menu. That cannot be the intention! Is this a bug?

Previously, Firefox had the option of clearing history on exit while the add-ons were still working, which I think is a much better option! (Or is this option still available? I can not find him.)

Asked by Aventurijn 1 year ago

Answered by jscher2000 1 year ago

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  • Archived

Web pages load slowly.

Web pages are loading painfully slowly, 11-34 seconds, some never load before timing out. Other browser (Edge) is loading pages quickly. Internet connection reasonably … (read more)

Web pages are loading painfully slowly, 11-34 seconds, some never load before timing out. Other browser (Edge) is loading pages quickly. Internet connection reasonably fast (35.7 Mbps). I tried the following:

  - Safe Mode, no change.
  - Refreshed Firefox, no change.
  - Disabled Antivirus and Firewall, no change.
  - Disabled Network Proxy, no change.
  - Content Process Limit set at 8.
  - Firefox is using 550 MB of memory (out of 10.2 GB)

There are instances when Firefox does load pages quickly, but they are increasingly infrequent and not predictable.

Asked by moldyfly 1 year ago

Answered by cor-el 1 year ago

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  • Archived

passwords lost after every update since firefox 74.0

after the ubuntu 18.04.4 firefox update to 74.0 my passwords seams totally lost. No ask for my master password as I visited a login site. Going to menue passwords, I wa… (read more)

after the ubuntu 18.04.4 firefox update to 74.0 my passwords seams totally lost. No ask for my master password as I visited a login site. Going to menue passwords, I was asked for my master password, and after entering, my password storage was empty. After a very long time, it seamed as my passwords are back again, but they where not complete, only 271 where back. On an very old system, from which I had transferred the firefox profile to the system now in use, I had had 413 passwords and I had had to create a lot more since this clone. After update to 74.0.1 again, at first passwords where completely lost and now again, lots of them where missing. What was astonishing was, on the old system key4.db is 294912 Byte (and no logins.json), now key4.db is 720896 B (logins.json 141519 B) but for sure lacking lot of information!

Asked by 0771 1 year ago

Answered by FredMcD 1 year ago