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Cannot connect to Netflix

Cannot get any web pages from Netflix whether to log in, search their offerings, etc. Cannot even get their "help" page. Nothing. It always times out. I even created a… (read more)

Cannot get any web pages from Netflix whether to log in, search their offerings, etc. Cannot even get their "help" page. Nothing. It always times out. I even created a new profile to start from scratch only to have the same error of the site timing out. I created a new profile and got the same result. I am running current up-to-date version of Window 10 (64-bit). Have Verizon FIOS and am connecting to their router via wi-fi. Anyone have an idea of how to resolve this? I cannot ask Netflix since I cannot connect to them. I can connect to Amazon Prime Video, BBC Iplayer but not Netflix. Would appreciate any guidance. Thanks

Asked by vze2dp6g 5 days ago

Last reply by FredMcD 5 days ago

Live graphs in some websites have stopped auto updating

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load… (read more)

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri

Asked by kiri 2 months ago

Last reply by dh888 1 day ago

Firefox not loading any Google sites; have to do a full refresh every day

I am running on a Windows 7 64-bit desktop for work, and it's about 6 years old. Each morning I find myself unable to access any Google sites, but all other sites work fi… (read more)

I am running on a Windows 7 64-bit desktop for work, and it's about 6 years old. Each morning I find myself unable to access any Google sites, but all other sites work fine.

For the last two weeks, every day I've had to do a full refresh of Firefox to default settings in order to access any Google sites. As an educator, we use Google Drive and Google Classroom all the time, so that is something I have to be able to access.

It's only Google sites that I can't go to, and it's only in Firefox. Once I refresh, everything is fine until the following day.

The only modification I make to Firefox is to enable Dark Mode. Otherwise, I don't use extensions or add-ons.

This has become a real issue. I'd like to continue using Firefox as my default browser so I need to find a solution. Any suggestions?

Asked by Mminnic 1 week ago

Last reply by FredMcD 6 days ago

ebay.co.uk website opends wierdly and is vitually unusable.

Recently when I open ebay.co.uk on my Windows 10 PC it opens in a wierd fshion and is virtually unusable(see attached image). The site opens normally on myWindows 10 lapt… (read more)

Recently when I open ebay.co.uk on my Windows 10 PC it opens in a wierd fshion and is virtually unusable(see attached image). The site opens normally on myWindows 10 laptop and on my Android phone. Any bright ideas?

Asked by smcc42 1 week ago

Last reply by FredMcD 5 days ago

Form fill behavior

Good Afternoon, On several sites I work on with form fields, there is an option to save the existing text then return and edit the message. Now when the edit button i… (read more)

Good Afternoon,

  On several sites I work on with form fields, there is an option to save the existing text then return and edit the message.  Now when the edit button is pressed, the fields are empty.  I have workarounds to do everything in one shot using a text editor, but it's not convenient and something I do regularly.

It started with an update in the past year, but worked previously. This is on an Ubuntu system running Firefox 89 (64 bit).

The settings are the default, with no additional add-ons at the moment.

Asked by andyson 6 days ago

Last reply by jscher2000 6 days ago

New Firefox version won't load some websites unless I restart my computer

Since installing the latest versio of Firefox for Windows 10 I can't open some websites (including annoyingly my own video podcast) unless I restart my computer. Other we… (read more)

Since installing the latest versio of Firefox for Windows 10 I can't open some websites (including annoyingly my own video podcast) unless I restart my computer. Other websites load perfectly. Those that don't load show the correct tab with the oscillating dot but a connection with the server is never established. If I then restart the computer (leaving the frozen tab in place) the website immediately loads. This was never a problem with the old version of Firefox. The new version seems to freeze out the relevant server until a restart is done. Is there any way I can enter the URLs of the affected sites in Firefox to ensure they can be accessed at all times?

Asked by edgarandrews 6 days ago

Last reply by FredMcD 6 days ago

Page won't open in new version of Firefox

With the new version of Firefox I cannot open links pages on my college's website but they will open if I put the page url into Chrome. Any suggestions how to fix this? I… (read more)

With the new version of Firefox I cannot open links pages on my college's website but they will open if I put the page url into Chrome. Any suggestions how to fix this? I don't want to stop using Firefox if I can help it.

Asked by Andy 6 days ago

Last reply by Seburo 6 days ago

Deceptive site ahead

"Firefox blocked this page because it may trick you into doing something dangerous like installing software or revealing personal information like passwords or credit car… (read more)

"Firefox blocked this page because it may trick you into doing something dangerous like installing software or revealing personal information like passwords or credit cards.

Advisory provided by Google Safe Browsing."

           My website shows the error .  Other browser not showing in this message, How to stop this kind of messages .

Asked by paulezer123 5 days ago

Last reply by FredMcD 5 days ago

Firefox don't load the websites for a minute but other browsers does load them normally

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the … (read more)

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the server error shows randomly. Sometimes the browser loads the website normally while other times it shows server error. Please check this screencast: https://jmp.sh/jEu4D9k to understand better. So, I initially tried to open calendly.com and it didn't load despite my multiple reload attempts. However, when I tried to reload it after a minute then it came to life.

I have been facing this issue for many months and I tried almost every solution I found on Mozilla community pages like Resetting Mozilla, Setting No Proxy, Turning Off IPv6, DNS Prefetching Changes, Turning On/Off hardware acceleration, Uninstalled Mozilla and Installed a fresh copy, Changed to Mozilla Developer Edition, etc. but no luck. Please note that the other browsers are working fine and don't have any issues.

Asked by Raj 6 days ago

Last reply by FredMcD 5 days ago

Firefox doesn't show cookies accept button and page is blocked

Hello, it has been some time now. I'm using Firefox 89 on iMac. Some sites' pages become grey and you don't know what that is until you use another browser and find that … (read more)

Hello, it has been some time now. I'm using Firefox 89 on iMac. Some sites' pages become grey and you don't know what that is until you use another browser and find that it's the accept all cookies question on every site you go. Problem is that sometimes you don't see that button and the page becomes grey, it's somewhere maybe but you can't see it and can't click it. How is that possible? That happens evens if I change the settings in cookies management in security and privacy.

Asked by Fabris 4 days ago

Last reply by jscher2000 4 days ago

find (control + F) can't/won't work on certain symbols on a specific page.

on a website my college is using for part of its curriculum, I tried to use the ctrl + F "find in page" feature to find the "caret" character ("^") in my textbook, but wh… (read more)

on a website my college is using for part of its curriculum, I tried to use the ctrl + F "find in page" feature to find the "caret" character ("^") in my textbook, but when I hit the button to find the next match, it doesn't find anything but it also doesn't change to say "Phrase not found" like it did on this page before I started typing this post. I'm not sure what's wrong, but I think I might've just stumbled upon a bug similar several previous bugs like [https://support.mozilla.org/en-US/que.../1299464|this] and [https://support.mozilla.org/en-US/que.../1320495|this] by the way, there also seems to be a bug with the "insert link" button on this forum. I selected the words "this" above, but it keeps trying to set the word "this" as the target for the link with nothing in the "link text" field, and since there is no support article named "this", it will just use the default markup text for when the input is invalid ("http://example.com this" with brackets around it)... pretty sure that's a bug as well right?

Asked by Twisted_Code 3 days ago

Last reply by Seburo 3 days ago

Can't Play Any Videos on 89.0 Version

Because of this terrible 89.0 update I've had to start using Chrome, and I hate Chrome. I cannot get any videos to play in Mozilla anymore. Youtube doesn't work, Tumblr v… (read more)

Because of this terrible 89.0 update I've had to start using Chrome, and I hate Chrome. I cannot get any videos to play in Mozilla anymore. Youtube doesn't work, Tumblr videos don't work, Twitch videos don't work, even the Tenor gifs on Discord won't show.

Yes, I have cleared my entire history of cache and cookies for all of these websites, and it does not fix the problem.

Nothing will play. I hate this. Please, Mozilla, fix this so I can go back to using the browser I actually prefer.

If anyone else is experiencing this, or has found a solution, please let me know.

Asked by mae 3 days ago

Last reply by cor-el 3 days ago

How to translate web pages like in Chrome or Edge?

Is there a possibilty to tanslate web pages in Firefox like the way it can be done in Google Chrome or Microsoft Edge? I have installed an Add-On but it doesn't work the … (read more)

Is there a possibilty to tanslate web pages in Firefox like the way it can be done in Google Chrome or Microsoft Edge? I have installed an Add-On but it doesn't work the way I want(translating the web page right there and not translating it through Google Translate).

Asked by A. Saxena 3 days ago

Last reply by junxian5407 3 days ago

FF 89.0 Blocks Access to Fidelity Account

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account se… (read more)

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account security code, or displays account entry page as plain text, not std HTML formatting, or most often results in a technical error page saying try again later. MS EDGE works fine, no issues. This is the only webpage this occurs on. Fidelity has no FF reported issues on their end nor does my IP supplier. Using desktop PC, running Win10/64-bit, DSL line @ ~ 2.3 Mbps. Using the "Light Theme" which was auto set with 89.0. This plus the new bastardized menus will push me to drop FF since I can't afford endless hours to fix basic functionality with ea update.

Asked by r3isl.ew.20x80wlsx 3 days ago

Last reply by FredMcD 2 days ago

Why is NY Times & YouTube blocking parts of their pages?

NY Times now won't load images (there's now a hold-to-see button; image & headlines vanish when you let go) on either side of the firewall & YouTube blacks out th… (read more)

NY Times now won't load images (there's now a hold-to-see button; image & headlines vanish when you let go) on either side of the firewall & YouTube blacks out their link icons & the right column recommended / loaded-for-sequence play videos on the right column whether you're signed-in or not. Background images are now blacked out on some sites. None of this ever happened to me until I upgraded to FF 89.

Why is this? How do I stop it?

The array of Mac settings, FF settings, site settings is dizzying as we all know, which makes sorting out where the problem might lie a bear w/o help. Things worked great through 88. I allowed FF entree to simply install each new version. No prob. Now this. 89 is clearly a complete overhaul -- I've seen scores of comments from folks left aghast at these changes with no clear, comprehensive tutorial of 1) what exactly FF did & changed, 2) why FF did it & most importantly, 3) how to return which sections / settings to what you wanted & felt comfy with & which you're just stuck getting used to. Configuration ability is a huge aspect of computer living. That FF info alone would have lessened the heat I'm afraid you've been taking.

Anyway, back to mine... any clue as to how to reset whatever it is that needs resetting to drop this blockage? Many thanks for the assist!

Asked by ejdecker 2 days ago

Last reply by FredMcD 2 days ago

Gmail won't open? Only in Firefox

I try to open Gmail, whether that be through my bookmark bar or actually searching it up, but it won't open. There's a brief loading icon on my mouse cursor but other tha… (read more)

I try to open Gmail, whether that be through my bookmark bar or actually searching it up, but it won't open. There's a brief loading icon on my mouse cursor but other than that nothing happens. No new tabs are opened, my current tab isn't changed, not even the url. It works in other browsers, why not Firefox?

Asked by andrewwhoisnotadrumstick 2 days ago

Last reply by FredMcD 2 days ago