I've been using Firefox for almost two decades and have been in an IT field for longer. Part of my job was web design/development/server management. So, I've long support… (read more)
I've been using Firefox for almost two decades and have been in an IT field for longer. Part of my job was web design/development/server management. So, I've long supported the Firefox browser and had to code for websites to work properly in it. I also know that the industry has changed greatly in those 20 years and browsers focus a lot on security. I think this is a great thing considering the risks that are out there now. Unfortunately, a lot of websites are no longer coding for different browsers because Firefox is about the only major browser not using the Chromium web engine. This change has unfortunately cost Mozilla a large portion of the market when it comes to users using Firefox. I personally would like to see Firefox continue to thrive because I believe it to be the best browser out there. However, without market competition, web developers appear to no longer care about whether a website works in multiple browsers since Chromium is dominate in most major browsers. I don't want Firefox to go down this same path or die out completely since it offers the best experience, security, and data privacy on the market. Thank you for this!
Now, with all that said here is my issue. Either websites aren't taking Firefox into account when they are developed anymore or changes to Firefox are causing websites to no longer work. I've specifically been having these issues for at least three months on financial websites, i.e. banks, credit card companies, mortgage lenders, and even some utility companies. I've tried everything I can think of to fix the issue on my end including the following.
1. Cleared browser history and cache
2. Disabled add-ons
3. Started Firefox in safe-mode
4. Changed Security settings from Strict to Basic
5. Disabled Hardware Acceleration in Firefox
6. Tried these websites in Private Browsing mode, this helped at least one website somewhat.
7. Refreshed Firefox
Over the last three months I've tried these, and probably other solutions I've forgotten, multiple times and I'm tired of having to fix what some of these solutions break. I keep Firefox and add-ons up-to-date. I only have three basic add-ons installed. So, the question is, how do I resolve this issue or do I need to stop using Firefox, which I don't want to do. However, if I can't handle these types of transactions online via Firefox, I'll have to switch. Some of these sites take me between 1-2 hours to navigate through the dysfunction just to complete simple banking or paying bills.
I'm sorry I'm not including specific websites, but for security reasons I'd rather not list what financial institutions I use. I can tell you one utility company is AT&T's customer portal website. If someone from Mozilla wants to contact me directly, feel free to contact me via LinkedIn and I'll give you more specifics. You'll find a link to my LinkedIn profile on my website. Thanks in advance for any help you can provide on this issue.