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When backing up profile, a message displays that source path too long

I've backed up my profile many times with nary a problem. Tonight, while attempting to copy it, the attached message was displayed. Typical for a Microsoft error message,… (read more)

I've backed up my profile many times with nary a problem. Tonight, while attempting to copy it, the attached message was displayed. Typical for a Microsoft error message, it was most unhelpful. No clue as to which file name is the offender.

Asked by doniel 1 day ago

Last reply by doniel 1 day ago

Firefox Sync Problem

Hello *all, around two weeks ago i had a profile conflict in Firefox on our Terminal Server. Before then i used Sync flawlessly between different devices. Since then my F… (read more)

Hello *all,

around two weeks ago i had a profile conflict in Firefox on our Terminal Server. Before then i used Sync flawlessly between different devices. Since then my Firefox Instance within the Terminal Server environment is not sying anymore. I tried to reset firefox, delete all profiles, logou and on agin to sync, nothing fixes the problem.

Any ideas?

about:sync-log: 1638362155879 FirefoxAccounts TRACE initializing new storage manager 1638362155880 FirefoxAccounts TRACE starting fetch of json user data 1638362156236 FirefoxAccounts TRACE finished fetch of json user data - took: 356 1638362156236 FirefoxAccounts DEBUG reading secure storage with existing: [] 1638362156236 FirefoxAccounts TRACE starting fetch of user data from the login manager 1638362156259 FirefoxAccounts DEBUG secure read fetched items: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1638362156260 FirefoxAccounts TRACE initializing of new storage manager done 1638362156396 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/attached_clients 1638362157081 FirefoxAccounts DEBUG FxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com 1638362157115 FirefoxAccounts DEBUG FxAccountsProfileClient: Initialized 1638362157116 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1638362157116 FirefoxAccounts DEBUG getOAuthToken enter 1638362157116 FirefoxAccounts TRACE getCachedToken returning cached token 1638362157116 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1638362157117 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1638362157143 FirefoxAccounts INFO fetching updated device list 1638362157150 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/attached_clients 200 1638362157151 Hawk DEBUG (Response) /account/attached_clients: code: 200 - Status text: OK 1638362157152 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -152 1638362157164 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1638362157350 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1638362157351 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1638362157351 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -351 1638362157351 FirefoxAccounts INFO Got new device list: 027e842d5b1d87c34b963d3ccd55c07a, 039cd57de91ff43344b9182eb7c65ed0, 71cd3ecf8465b02cef8f7493c024a91a, d317fdb15f62eaa74ac332541227c453, d6f248990c47bb53b97a8b1c07bacf0f, d789e6f35d5fa4a6e615cd4be53c154b 1638362157351 FirefoxAccounts INFO updating the cache 1638362157856 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1638362166006 Sync.Status INFO Resetting Status. 1638362166006 Sync.Status DEBUG Status.service: undefined => success.status_ok 1638362166020 Sync.SyncScheduler TRACE Setting SyncScheduler policy values to defaults. 1638362166020 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1638362166021 Sync.Service INFO Loading Weave 1.96.0 1638362166022 Sync.Engine.Clients DEBUG Engine constructed 1638362166023 Sync.Engine.Clients DEBUG Resetting clients last sync time 1638362166025 Sync.Engine.Addons DEBUG Engine constructed 1638362166026 Sync.EngineManager ERROR Could not initialize engine : OperationError: PathUtils.filename: Could not initialize path: NS_ERROR_FILE_UNRECOGNIZED_PATH Stack trace: load()@resource://gre/modules/JSONFile.jsm:234 1638362166027 Sync.Engine.Bookmarks DEBUG Engine constructed 1638362166028 Sync.EngineManager ERROR Could not initialize engine : OperationError: PathUtils.filename: Could not initialize path: NS_ERROR_FILE_UNRECOGNIZED_PATH Stack trace: load()@resource://gre/modules/JSONFile.jsm:234 1638362166029 Sync.Engine.Forms DEBUG Engine constructed 1638362166030 Sync.EngineManager ERROR Could not initialize engine : OperationError: PathUtils.filename: Could not initialize path: NS_ERROR_FILE_UNRECOGNIZED_PATH Stack trace: load()@resource://gre/modules/JSONFile.jsm:234 1638362166031 Sync.Engine.History DEBUG Engine constructed 1638362166031 Sync.EngineManager ERROR Could not initialize engine : OperationError: PathUtils.filename: Could not initialize path: NS_ERROR_FILE_UNRECOGNIZED_PATH Stack trace: load()@resource://gre/modules/JSONFile.jsm:234 1638362166033 Sync.Engine.Passwords DEBUG Engine constructed 1638362166033 Sync.EngineManager ERROR Could not initialize engine : OperationError: PathUtils.filename: Could not initialize path: NS_ERROR_FILE_UNRECOGNIZED_PATH Stack trace: load()@resource://gre/modules/JSONFile.jsm:234 1638362166034 Sync.Engine.Prefs DEBUG Engine constructed 1638362166035 Sync.EngineManager ERROR Could not initialize engine : OperationError: PathUtils.filename: Could not initialize path: NS_ERROR_FILE_UNRECOGNIZED_PATH Stack trace: load()@resource://gre/modules/JSONFile.jsm:234 1638362166036 Sync.Engine.Tabs DEBUG Engine constructed 1638362166036 Sync.EngineManager ERROR Could not initialize engine : OperationError: PathUtils.filename: Could not initialize path: NS_ERROR_FILE_UNRECOGNIZED_PATH Stack trace: load()@resource://gre/modules/JSONFile.jsm:234 1638362166037 Sync.Engine.CreditCards DEBUG Engine constructed 1638362166038 Sync.EngineManager ERROR Could not initialize engine : OperationError: PathUtils.filename: Could not initialize path: NS_ERROR_FILE_UNRECOGNIZED_PATH Stack trace: load()@resource://gre/modules/JSONFile.jsm:234 1638362166040 Sync.Engine.Extension-Storage DEBUG Engine constructed 1638362166041 Sync.EngineManager ERROR Could not initialize engine : OperationError: PathUtils.filename: Could not initialize path: NS_ERROR_FILE_UNRECOGNIZED_PATH Stack trace: load()@resource://gre/modules/JSONFile.jsm:234 1638362166041 Sync.Service INFO Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:94.0) Gecko/20100101 Firefox/94.0 1638362166050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362166053 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1638362170050 Sync.Service DEBUG User-Agent: Firefox/94.0.2 (Windows NT 6.3; Win64; x64) FxSync/1.96.0.20211119140621.desktop 1638362170051 Sync.Service INFO Starting sync at 2021-12-01 13:36:10 in browser session 7Mvq9iQ-GgnV 1638362170051 Sync.Service DEBUG In sync: should login. 1638362170052 Sync.Service INFO User logged in successfully - verifying login. 1638362170052 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362170053 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1638362170053 Sync.Status DEBUG Status.login: success.login => success.status_ok 1638362170053 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1638362170053 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1638362170053 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362170054 Sync.SyncAuthManager INFO Getting sync key 1638362170054 Sync.SyncAuthManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1638362170054 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1638362170054 FirefoxAccounts DEBUG getOAuthToken enter 1638362170055 FirefoxAccounts TRACE getCachedToken returning cached token 1638362170055 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1638362170055 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1638362170055 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1638362170761 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1638362170761 Services.Common.TokenServerClient DEBUG Got token response: 200 1638362170761 Services.Common.TokenServerClient DEBUG Successful token response 1638362170762 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1638362170762 Sync.Status DEBUG Status.login: success.status_ok => success.login 1638362170762 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1638362170763 Sync.SyncAuthManager DEBUG _findCluster returning https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/ 1638362170763 Sync.SyncAuthManager DEBUG Cluster value = https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/ 1638362170763 Sync.SyncAuthManager DEBUG Setting cluster to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/ 1638362170763 Sync.Service DEBUG Caching URLs under storage user base: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/ 1638362170764 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362170765 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362170770 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1638362170993 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/info/collections 1638362170993 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/info/configuration 1638362170993 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362171149 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/info/configuration 1638362171149 Sync.Service DEBUG Fetching global metadata record 1638362171150 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362171321 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/storage/meta/global 1638362171322 Sync.Service DEBUG Clearing cached meta record. metaModified is undefined, setting to 1636442926.89 1638362171322 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362171498 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/storage/meta/global 1638362171498 Sync.Service DEBUG Weave Version: 1.96.0 Local Storage: 5 Remote Storage: 5 1638362171498 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1638362171498 Sync.Service INFO Testing info/collections: {"history":1638361618.17,"meta":1636442926.89,"bookmarks":1638053832.76,"crypto":1513531258.45,"forms":1638175943.88,"clients":1638361617.36} 1638362171498 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 0 1638362171498 Sync.Service INFO collection keys reports that a key update is needed. 1638362171499 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362171680 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/storage/crypto/keys 1638362171680 Sync.CollectionKeyManager INFO Updating collection keys... 1638362171681 Sync.CollectionKeyManager INFO Setting collection keys contents. Our last modified: 0, input modified: 1513531258.45. 1638362171681 Sync.BulkKeyBundle INFO BulkKeyBundle being created for [default] 1638362171681 Sync.CollectionKeyManager INFO Processing downloaded per-collection keys. 1638362171682 Sync.CollectionKeyManager INFO Clearing collection keys... 1638362171682 Sync.CollectionKeyManager INFO Saving downloaded keys. 1638362171682 Sync.CollectionKeyManager INFO Bumping last modified to 1513531258.45 1638362171682 Sync.CollectionKeyManager INFO Collection keys updated. 1638362171682 Sync.Status DEBUG Status.login: success.login => success.login 1638362171682 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1638362171682 Sync.Service DEBUG Caching URLs under storage user base: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/ 1638362171682 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1638362171684 Sync.Status INFO Resetting Status. 1638362171684 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1638362171684 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362171855 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/info/collections 1638362171855 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/info/configuration 1638362171856 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1638362172013 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/163420993/info/configuration 1638362172013 Sync.Service DEBUG Fetching global metadata record 1638362172013 Sync.Service DEBUG Weave Version: 1.96.0 Local Storage: 5 Remote Storage: 5 1638362172013 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1638362172013 Sync.Service INFO Testing info/collections: {"forms":1638175943.88,"bookmarks":1638053832.76,"crypto":1513531258.45,"clients":1638361617.36,"meta":1636442926.89,"history":1638361618.17} 1638362172013 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1513531258.45 1638362172013 Sync.Synchronizer DEBUG Refreshing client list. 1638362172014 Sync.Status DEBUG Status for engine clients: error.engine.reason.unknown_fail 1638362172014 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1638362172014 Sync.ErrorHandler DEBUG clients failed: OperationError: PathUtils.filename: Could not initialize path: NS_ERROR_FILE_UNRECOGNIZED_PATH Stack trace: load()@resource://gre/modules/JSONFile.jsm:234 1638362172015 Sync.Synchronizer INFO Updating enabled engines: 0 clients. 1638362172016 Sync.Synchronizer INFO Syncing all enabled engines. 1638362172016 Sync.Doctor INFO Skipping validation: no engines qualify 1638362172017 Sync.Synchronizer INFO Sync completed at 2021-12-01 13:36:12 after 0.33 secs. 1638362172018 Sync.Declined DEBUG Handling remote declined: ["creditcards","passwords","prefs","tabs","addons"] 1638362172018 Sync.Declined DEBUG Handling local declined: ["creditcards","passwords","prefs","tabs","addons"] 1638362172018 Sync.Declined DEBUG Declined changed? false 1638362172018 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1638362172018 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1638362172018 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule)

Asked by stefan126 10 hours ago