Firefox Support Forum

Periodically, randomly is all I can say, a message window opens when I power on with a statement about "UpdateBrowserForApp" having stopped working; and then I'm given options to close the program, etc. See attached screenshot.

Firefox is the only browser I use. Is this message from Firefox or does it mean I should do something related to Firefox?

Thanks for whatever info or help you can give. Lee

I need to constantly jump between google search and wikipedia and i hate using the mouse. Normaly when you click the url bar you can type "@wikipedia" or "@google" to change the search engine to wiki, while typing anything else will prompt a google search. BUT when you use the shortcut "ctrl + e" or "ctrl + k" a box appears in front of the url bar with "Google", just like it would whe you typed "@google". This actually blocks "@wikipedia" from being registered making the whole feature almost useless and forcing me to invent workarounds to things that should be VERY simple in a browser. Any ideas how to fix this?

Firefox tabs crash repeatedly for a particular email website that I am using. Specifically, the tab crashes when I click on an link to open an email and see the email contents. The tab will not crash every single time, just occasionally (i.e. sometimes I am able to read an email without the tab crashing, other times not). I do not think that the timing of the crashing has anything to do with the email contents (e.g. length, format). I also do not think that the tab crashing issue is happening for any other websites. The crashing started recently, sometime late December.

I installed the latest version of Firefox, and I cleared the web cache, but nothing has changed.

Any suggestions?

As of today, I can no longer log into my Express Scripts account on my PC using Firefox. I can log into virtually everything else using Firefox (i.e., my bank accounts, credit card accounts, brokerage accounts, etc.), but not Express Scripts. Previously, I had no problem with this login - over many, many years. And I find that I can log into Express Scripts easily using Edge, Chrome or (on my iPhone) Safari - so the problem would seems to be with Firefox. Specifically, when I try to log into Express Scripts using Firefox, a new small pop-up window arrives noting that, "This site is asking you to sign in." - the pop-up asks for user name and password to be typed into the pop-up, and provides a "sign in" and a "cancel" button - if the user name and password are inserted into the pop-up and "sign in" is clicked, the pop-up simply clears the user name and password - if "cancel" is clicked, the pop-up disappears, the original Express Scripts login window goes briefly to a "we'll be right with you" screen, then reverts back to the original login screen.

Hey everyone,

I recently had to do a PC reset and thus lost all my files, settings and programs FF included. Upon reinstalling I don't have the option to save, view or sync credit card info. The whole section is missing from my settings.

I have already gone to about:config and enabled both of the autofill settings to true (as suggested in other Q&As) and restarted multiple times with no luck.

Any ideas why I would be missing this option?

I'm using Firefox to chart on TradingView and my PC has 64GB of RAM however the issue is that I cannot open as much tabs on Firefox as I want. I have around 100 Tabs opened for TradingView and the Memory Consumption is around 40%. When I'm opening a new tab, the TradingView chart is not getting loaded. Is there any way or Parameter change to solve this issue?

Update: The issue comes from the latest NoScript update v11.2.14 (2021-12-30). Disabling the extension fixed the issue. I'll report it to them. The report is available here.

Hi,

Since the latest stable firefox version (95.0.2), it seems like opening a video file which can be played in the browser, like a mp4 file for instance, will result in an error:

   05:05:35,632 Uncaught TypeError: videoElement is undefined
       setFocusToVideoElement chrome://global/content/TopLevelVideoDocument.js:21
       <anonymous> chrome://global/content/TopLevelVideoDocument.js:29
   TopLevelVideoDocument.js:21:5  

The video will plays normally, just to make it clear. Just that the error will appear in the console. And the error will keep reoccuring. Here are some video samples if you need, to see if the error is individual or global.

I checked the source changes on that file but wasn't able to find any change there so not sure why this error is occuring atm, must be a deeper reason. I was aware of that error because i'm using a GreaseMonkey script to automatically redirect some links opened to only have the video displayed with custom settings to avoid having to allow some JavaScript. The error occurs independently of the extension (checked with the script disabled, and the extension disabled).

Hi,

I have continuous crashing, much less at secure mode. Following some of the report numbers:

bp-56cf2ed0-bfb1-4bef-b0a0-52fdb0211222 bp-0ab23b28-eef5-41c2-b637-96b0f0211222 bp-d3a497b9-7088-409f-9a50-62e6e0211222 bp-1238da67-d120-4c04-9326-c46580211222 bp-a2292ef9-ca66-4781-9d4d-8b26d0211222 bp-7a3054f3-7513-4a2e-920e-5839b0211222 bp-3c425efa-43d0-4dad-b699-6689b0211220 bp-604c8843-90d8-4843-9197-d7be80211214 bp-986707d3-c48a-47a8-8c2c-734680211212 bp-45fd3ce2-ce20-428c-86b0-001d60211209 bp-e9625139-dc5f-41a2-a34c-6cd1f0211209 bp-919358bb-a92d-40fc-8372-2ca7e0211209 bp-02e426f0-832a-430c-8861-af4600211209 bp-3d32891c-8c06-4401-bc08-4ee7b0211209 bp-5c4555f7-53a6-4fe2-864e-579460211209 bp-9eeff07d-8870-4953-8ed8-809df0211208 bp-4d32abab-3f44-4fdd-9bf9-724110211129 bp-4919b96a-c4a2-4156-b228-de5930211129 bp-2d74969c-cff9-4bd4-95e4-502b30211127

I 'll appreciate a lot your kind help.

Thanks in advance

Best wishes in Christmas time,

Fraulf

Hello, since tooday firefox is consuming all my RAM (12g) in less than 1 min after started running, whole memory is consumed by 1 process (out of 11) without any tabs opened. I am able to close the process without any noticable issues with browser however, the same thing happens each time i open browser again and it makes my pc freeze after 2-3 min. I haven't done any update or installed anything that coud interfere with browser. Version: 95.0 Windows 7, 64bit

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hovered my mouse to the top of the website i could minimize and maximize or even close if i wanted to even in fullscreen mode, now i have to get out of fullscreen mode to do that and i was hoping i could possibly change that some way or another i checked other posts but they were mostly from 6-7 years ago and unrelated to my issue

When I try to see my history using the History -> Show All History menu-item or Hamburger -> History -> Manage History menu-item, Firefox displays a Library window without any history. My Settings' History "Firefox will" has been set to "Remember History" for many years. I shut down my laptop and turned on my laptop and saw the same behavior.

I would have attached to this message a screenshot that shows the Library window, but could not because when uploading my screenshot, the Uploaded images' area showed a rotating circle that kept rotating for at least ten minutes and I got tired of it wasting my valuable time. The image's size is 63 KB. I tried uploading using Firefox and Chrome and both showed the same behavior.

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to play video over youtube mozilla not responding for 5 to 10 seconds. This is also happends when i want to reward back in video. If i want to open another video from youtube/twitter or any other else in another tab again mozilla stopped working couple of seconds. I tried everything; safe mode, hardware acceleration, unistall/install with older version. None of them is working. Do you have any solution for that?

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math lessons using https://www.themathsfactor.com

After the past few weeks I've noticed that sound from that site no longer seems to work after 1 or 2 days. Embedded videos work, but sound where the site has a character that tells her what to do - stops working. If I restart the browser it starts working again - however refreshing the page does not. This is something recent, as older versions of firefox did not seem to do this. I'm wondering if there is some change/memory leak that might cause this?

Padlet.com will not allow Firefox and I need to be able to access for online studies. Please don't make me use chrome!!!

1 From Menu, I selected Settings

2 I then selected Privacy & Security
3 I Scroll down to HTTPS-Only Mode 
4 I selected Don't enable HTTPS-Only Mode

When I put in "http://docs.imsidesign.com/projects/TurboCAD-2021/turbocad-2021-user-guide-publication/Customized-Programming/Parametric-Part-Script-Editing/ the address bar always changes to https...

I've tried restarting Firefox, I tried restarting my computer. nothing I've done will turnoff HTTPS mode

The address works fine in MS Edge.

I have Windows 10 Pro version 20H2 on a Dell 7750 purchased in Apr/2021.

I use TurboCAD 2021 Platinum. I'd like to use the TurboCAD online help with Firefox.

I contribute monthly to Mozilla.

Hello Mozilla community! Merry Christmas!

I have noticed since yesterday (but maybe it is related to the 95.0.2 Firefox update) that Firefox tries to access some weird websites each time it starts.

The websites Firefox tries to access are various (non-exhaustive list):

• itchytidying.com
• jollytestpartying.com
• dateddeed.com
• censusmiles.com
• unpleasantconcrete.com
• pacifyrespirator.com
• (...)

Kaspersky Internet Security blocks all those access attempts and notifies me with a "Download denied" event and a "Probability of unauthorized software download" message (see uploaded image).

I immediately suspected one of my Firefox extensions, so I disabled them all... But the issue kept on occurring. Could Firefox be infected? (I ran Kaspersky Internet Security through my whole PC, and it found nothing ; I did the same with the free version of MalwareBytes ; nothing again).

I find it hard to believe that this behavior is normal and that these alerts are false positives from Kaspersky Internet Security... What do you think guys?

Regards, Jerome.

I cannot see any of my links such as games, groups, or read comments made to posts on my facebook page. I have opened chrome and logged into it and can see everything using it. I much prefer firefox but need help finding a way to fix this.