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Why does "Firefox/Google" show search suggestions I have never searched for with the "history" icon?

I use a search bar in Firefox's toolbar for searching and my defauly search engine is Google. When I type on this, sometimes I get search suggestions that I never searche… (read more)

I use a search bar in Firefox's toolbar for searching and my defauly search engine is Google. When I type on this, sometimes I get search suggestions that I never searched for (and I am not using a shared computer). For example when I type "how do you" in the bar, I get suggestions like "how do you ne demek" ("what does how do you do mean" in Turkish) as in the attached picture. I have never searched for these queries, yet they appear with a history icon next to them, implying I have searched for them. Why is this happening?

I've tried using the same bar with something other than Google as the active search engine (Mozilla Support for example), and when I type "how do you", none of these false suggestions appear; and only what I have actually searched for in the past appears. Furthermore, when I type in "ne demek" like in the suggestion, I *also* don't get the same suggestion.

So there's something wrong with how Firefox relays data from Google's suggestions. In fact, I use neither Firefox nor Google in Turkish and yet keep getting geolocation-matched suggestions in Turkish like this, sometimes with and sometimes without the history icon; which did not use to happen a few years ago. Is this a personal problem I can fix somehow, or is this a general bug?

Asked by Esoppant 15 hours ago

Last reply by Esoppant 3 hours ago

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 4 months ago

Last reply by Rhonda 6 hours ago

Using down button to scroll

Using Firefox V109.0 Windows 10 Duckduckgo Search Engine I use the up and down buttons to scroll. When searching on Duckduckgo I can scroll normally up and down the resul… (read more)

Using Firefox V109.0 Windows 10 Duckduckgo Search Engine I use the up and down buttons to scroll. When searching on Duckduckgo I can scroll normally up and down the results page until clicking on a link in the search results. After visiting a website and then hitting the back button to go back to the search page I am returned to the same place in the search results. If I hit the up button I can scroll up the results page normally. If I hit the down button however, the search page jumps back to the top of the page of search results and I then have to scroll back down and find the place where I was in the search results. This happens every time and I have found no solution to this annoying problem. I would appreciate any solutions for this problem that anyone might have.

Similarly, I cannot use the up and down buttons for scrolling the page when in the Firefox Settings. Using the up and down buttons when in Settings will only scroll up and down between the Settings Categories, such as General, Home, Search, Privacy and Security, etc. I have tried clicking on the page and on the page bar on the right but I am forced to use the trac pad to scroll when in settings. Note: I use the up and down buttons for scrolling because my HP laptop has a terrible trac pad which makes it's use very difficult for scrolling. Once again, I would appreciate any help that anyone might have with these issues. Thanks

Asked by larryharwood222 11 hours ago

Last reply by larryharwood222 8 hours ago

Camera is on but not working after update. I have not changed any settings.

What can I do to fix it? Permissions are granted, so I have no clue what's going on. I have tried: - Restarting the computer several times - Restarting Firefox several ti… (read more)

What can I do to fix it? Permissions are granted, so I have no clue what's going on.

I have tried:

- Restarting the computer several times - Restarting Firefox several times - Clearing cache and cookies - Refreshing Firefox to default settings - Updating Firefox - Uninstalling and re-installing Firefox

The weird thing here is that I have not changed any settings whatsoever, and, when I try to use the camera in Chrome it works, as well as in Zoom. Now, when I created a secondary profile in Firefox, it did work there too. Any ideas as to why this might be happening?

Asked by roxandara 1 week ago

Last reply by roxandara 13 hours ago

tel: links not functioning in FF browser.

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications,… (read more)

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Asked by mike598 1 day ago

Last reply by mike598 20 hours ago

will not print

Hello running fire fox on linux mint 21. When i print anything from browser says printing and then print complete but nothing comes out of printer. All other browsers wil… (read more)

Hello running fire fox on linux mint 21. When i print anything from browser says printing and then print complete but nothing comes out of printer. All other browsers will work except fire fox. how can this be fixed. thanks

Asked by mgar75 22 hours ago

Please... Make It Stop

It keeps asking me to UPDATE and I keep clicking DISMISS. I want to turn off update checking. I keep asking for this feature to be restored, and no one is listening. It s… (read more)

It keeps asking me to UPDATE and I keep clicking DISMISS. I want to turn off update checking. I keep asking for this feature to be restored, and no one is listening. It seems to me that what we want as users no longer matters anymore. I DO NOT WANT Firefox TO CHECK FOR UPDATES. I don't like being nagged.

Asked by PF 1 day ago

Last reply by PF 22 hours ago

UI scale changing after Youtube fullscreen

(sorry for my english) I recently uprgraded Firefox from 102.0.1 to 109.0.1. UI went bigger, but I already searched that I had to create ui.textScaleFactor and set to 100… (read more)

(sorry for my english)

I recently uprgraded Firefox from 102.0.1 to 109.0.1. UI went bigger, but I already searched that I had to create ui.textScaleFactor and set to 100 in about:config and to change browser.display.os-zoom-behavior to 0.

After these changes UI went normal again. Except one case: when I go to youtube and go fullscreen, then when I go back from fullscreen, my UI is going to bigger again - despite ui.textScaleFactor is 100 and browser.display.os-zoom-behavior is 0.

I need to restart Firefox and after restarting everyhing is normal (UI is not big).

The problem is: UI is going to bigger after youtube fullscreen and I need to restart the browser to go back to normal.

Asked by axel123 1 day ago

Last reply by axel123 1 day ago

Facebook troubles Plus

Firefox version 109.0 (64 bit) I have 2 Laptops, A and B. Laptop A: about 2 years ago Adobe and Flash quit the business, Firefox was doing ok then after an Firefox update… (read more)

Firefox version 109.0 (64 bit) I have 2 Laptops, A and B. Laptop A: about 2 years ago Adobe and Flash quit the business, Firefox was doing ok then after an Firefox update videos would not play, I have to use chrome to this day, Had Windows 8 then updated to 10, no difference Laptop B: Everything was good until a couple of weeks ago January ? 10-20?? 2023. Just after an Firefox update my Facebook would not fully load, I can only see a couple of post followed by 3 post that only show a outlined box with an error occurred and if I click on it or anywhere else it kinda of locks up and does nothing. I can use Facebook on my cell phone (no Firefox) and on Laptop A (chrome) so nothing wrong with Facebook. I tried turning on-off, all that stuff. Tried using MS Edge still would not load fully. I uninstalled Firefox and reinstalled, no help. I updated Windows 10 to 11, I can Run Facebook thru MS Edge but still cant thru Firefox. Just seems like Firefox doesn't like videos. Has my time expired with Mozilla Firefox?

Asked by gmmory 2 days ago

Last reply by gmmory 1 day ago

I cannot log in to Marriott.com I can log in on my wife's computer but not my computer or Ipad. I get a message. I will copy and paste it below.

Service Unavailable - DNS failure The server is temporarily unable to service your request. Please try again later. Reference #11.afbd7768.1675185843.86dfd7f0 Can you pl… (read more)

Service Unavailable - DNS failure The server is temporarily unable to service your request. Please try again later.

Reference #11.afbd7768.1675185843.86dfd7f0

Can you please help me with this. I need to make some reservations and prefer this computer. Also, I can log in with Chrome, but not Firefox. Thanks, Fred Sackett

Asked by Hydesack 1 day ago

Paste and Match Style missing from Firefox 109.0 on macOS

You used to be able to "Paste and Match Style" by either right-clicking and selecting "Paste and Match Style" or by pressing cmd+shift+v. This seems to have gone away in … (read more)

You used to be able to "Paste and Match Style" by either right-clicking and selecting "Paste and Match Style" or by pressing cmd+shift+v. This seems to have gone away in recent versions. I don't use it too often, so I'm not 100% sure when this change was made, but it is not there in the latest version. This is essentially required when pasting from certain apps into a rich text editor on a website. OneNote, for example, requires this. Now if I want to copy something from OneNote into a rich text editor (like a GitHub issue or Stackoverflow answer) in Firefox, I have to first paste it into a text editor and then copy again to paste it in the browser.

I'm attaching two screenshots one of the context menu when pasting into the body of a GitHub issue in Firefox from OneNote and another of the context menu while doing the same thing in Chrome.

Is this expected? It seems odd to remove the feature when it makes working between other widely-used apps difficult.

Asked by charlieandrews.cwa 2 days ago

PDF editor doesn't save edits

I've been using firefox's built-in pdf editor and I know it's saved my edits in the past, but the file I'm working on right now never seems to save my annotations and I'm… (read more)

I've been using firefox's built-in pdf editor and I know it's saved my edits in the past, but the file I'm working on right now never seems to save my annotations and I'm not sure why. I've saved it half a dozen times with the same name as before and changing it, and all I've managed to do is get more copies of the unchanged file on my computer. Does anyone know why this is happening?

Asked by MammothPowers 2 days ago

Firefox is already running

I have a user that is unable to open Firefox. When she tries, she gets a popup that says Firefox is already running, but is not responding. I have followed the troubles… (read more)

I have a user that is unable to open Firefox. When she tries, she gets a popup that says Firefox is already running, but is not responding. I have followed the troubleshooting guide, but I am still having this same issue. I uninstalled, and reinstalled Firefox twice with fresh downloads from the Mozilla website. We are still having the same issue. Unless I close Firefox through task manager, the window will keep popping up.

Any assistance will be greatly appreciated.

Asked by jgray4 2 days ago

Problems with financial sites

Hi - Suddenly after using Firefox for many years I cannot open several of my financial-banking sites on my laptop. After entering the password, the browser goes back to t… (read more)

Hi - Suddenly after using Firefox for many years I cannot open several of my financial-banking sites on my laptop. After entering the password, the browser goes back to the log-in screen. Starting again repeats this circle. I have tried turning off enhanced tracking but there is no effect. This problem occurs on these sites: new.alterna.ca, alternabank.ca and motivefinancial.com. Oddly enough, easyweb.td.com still works to access my account. On my android mobile, logging in with Firefox works fine on all these sites. Can you help me resolve this issue? I don't want to have to start relying on Edge or Chrome! Paul Thomson

Asked by pthoms1535 2 days ago