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firefox keep crashing while signed in to the "firefox account"

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specification… (read more)

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specifications:

  • Windows 10 Pro
  • version: 1909
  • OS Build: 18363.1440

browser: Firefox version 87.0 (64-bit)

I tried this options but didn't help me and crash didn't stop:

  1. open it in safe mode.
  2. refresh browser option.
  3. disable and delete all extentions.
  4. delete cookies and web data button.

. there is some information that i noticed. I unistall and install again and until I didn't sign in to my "firefox account" on the top right corner of the browser, it didn't crashed. but still I want my account, passwords, bookmarks, ect... i sign in and crash started. i goes to appdata and delete firefox folder, start the browser again, my sign in to firefox account disappeared and the browser stopped from crashing. also the crash happened immediately after hitting sync now and happened a few seconds after going to firefox account settings. and it's happening after around a minute when i do absolutely nothing after opening the browser or go to website such as youtube. please help me. even though using another browser is crash-free but i wish to stay using firefox (with my firefox account)

Asked by mohammad ghaznavi 6 days ago

Last reply by FredMcD 6 days ago

SmartBlock on Update 87.0 (64 bit) Breaking Sites

Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing e… (read more)

Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing else since the update and have not changed any settings. I would prefer to not go to "Standard" controls. Any help or advice out there for someone who is definitely not a computer guru??? Many Thanks!

1) I tried turning off Protection: no help. 2) I tried the about:config recommendation: sorry, no change. And if it takes more then that to solve it, it's way above my head! Thanks!

Asked by jokrpkr 6 days ago

Last reply by John_3_16 3 days ago

Missing Backspace functionality

Why did Firefox developers simply disable "Backspace" instead of making it a selection in "Settings"? I understand why some users can't stay "focused" and lose typed dat… (read more)

Why did Firefox developers simply disable "Backspace" instead of making it a selection in "Settings"? I understand why some users can't stay "focused" and lose typed data, but the rest of us really like the backspace function to go back a page.

Yes you can re-enable it (& I did so) using "About:Config" but that's akin to REGEDIT and not for the faint of heart...

Am I going to have to make this edit every time FF Updates? and on each of my PCs?

Asked by glenktn 6 days ago

  • Solved

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (read more)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Asked by Bill 6 days ago

Answered by jscher2000 5 days ago

  • Solved

Secure bank site log-in fais

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online ban… (read more)

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. This started on April 1, 2021 Running Firefox v87.0 (64) on Win 10. All apps are current. Tried resetting Firefox, and clearing cache which didn't work. I can sign-in using Edge. Thanks

Asked by rshessel 6 days ago

Answered by rshessel 1 day ago

i lost all sync data after resetting my password

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account an… (read more)

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account and for some reason i put my password and it didn`t sign me in so i tried resetting my password after that i look at my passwords & Logins and it all was GONE ! i made most of my accounts with the random password service that FireFox provides So is there ANY way that i can contact mozilla to bring my important information back PLEASE ?

Asked by ahmad.s.bohassan 4 days ago

Last reply by FredMcD 3 days ago

Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (read more)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 3 days ago

Last reply by jim.hedges 2 days ago

  • Solved

Firefox - Ebay pages not displaying right - black arrows

I may have to stop using Firefox if I can't resolve this problem After a few weeks certain Ebay pages start to not display correctly - writing goes small, moves to the le… (read more)

I may have to stop using Firefox if I can't resolve this problem

After a few weeks certain Ebay pages start to not display correctly - writing goes small, moves to the left, big black arrows appear, other pages are alright

I know if I clear 'all cookies' it will solve the problem - but then I have to reload passwords etc on all the sites I visit

I've tried

  • switching of tracking protection on the ebay page
  • selecting and deleteing all Ebay cookies under 'managed data'

but neither solve the problem

The only solution I know to work is to clear all cookies - but I really can't be doing this every couple of weeks

Asked by crmjhn 2 days ago

Answered by jscher2000 2 days ago

Firefox won't find some web sites, other browser do just fine

Firefox 87.0 will not connect to some web sites -- it just hangs. Other browsers on my Mac iOS 11.2.3 connect just fine, so it doesn't seem to be a problem with the cable… (read more)

Firefox 87.0 will not connect to some web sites -- it just hangs. Other browsers on my Mac iOS 11.2.3 connect just fine, so it doesn't seem to be a problem with the cable modem or ISP.

Asked by updates 1 day ago

Last reply by cor-el 1 day ago

  • Solved

Firefox gets caught by bitdefender antivirus or firewall

Every 20 minutes or so I get a notification from Bitdefender Online Threat Prevention module indicated it has blocked a suspicious connection. This has only started abou… (read more)

Every 20 minutes or so I get a notification from Bitdefender Online Threat Prevention module indicated it has blocked a suspicious connection. This has only started about 2-3 days ago. The only information the popup indicates is:

"firefox.exe attempted to establish a connection relying on an unmatching security certificate to gitcdn.xyz. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one."

I performed a full system scan and found nothing harmful. Anyone know what this is or how I can fix it?

Asked by justinlajoie 2 weeks ago

Answered by justinlajoie 2 weeks ago

  • Solved

Backspace keyboard button not working in Firefox 87

Hello, I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the pa… (read more)

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Asked by Anduma22 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

"View Image Info" missing

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it bac… (read more)

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it back? I'm a webmaster, and this feature is very important to me. Thanks.

Asked by bhartford 2 weeks ago

Answered by bhartford 1 week ago

Firefox version 87

Why in the New Tabs control is the only option "Firefox Home (default)" or "Blank Page". Up until this version I have always been able to set it to my preferred search en… (read more)

Why in the New Tabs control is the only option "Firefox Home (default)" or "Blank Page". Up until this version I have always been able to set it to my preferred search engine home page.

Asked by justchris63 1 week ago

Image information on webside not possible

Ich kann keine Bildinformationen mehr abrufen bei Klick mit rechter Maustaste ins Bild. Die war bisher immer möglich gewesen. Danke E. Palm Translation I can no longer c… (read more)

Ich kann keine Bildinformationen mehr abrufen bei Klick mit rechter Maustaste ins Bild. Die war bisher immer möglich gewesen.

Danke

E. Palm


Translation I can no longer call up any image information on a website by clicking the image with the right mouse button. So far it was always possible.

Thanks for answer

E. Palm

Asked by elfriede.palm 1 week ago

Last reply by Scribe 1 week ago

ESPN site is distorted and incomplete on Firefox, looks fine on Safari

I recently had to have my iMac wiped and restored, and ever since, the ESPN website has looked weird. Here's how it looks on Safari -- to be clear, this is how it should… (read more)

I recently had to have my iMac wiped and restored, and ever since, the ESPN website has looked weird.

Here's how it looks on Safari -- to be clear, this is how it should look and used to look on Firefox:


And here's how it has looked recently on Firefox.


Notice how the black banner at the top is cut off on Firefox, and how the Top Headlines bar isn't visible. I've tried resizing the Firefox window and still have this problem. Happy for any suggestions you have.

Asked by rob.tannenbaum2 1 week ago

Last reply by FredMcD 6 days ago

Firefox crashes by printing

Whenever I would like to print something on Firefox a new window (Print preview) tries to open, stalls und crashes immediately. No printing occurs. Crash report as follow… (read more)

Whenever I would like to print something on Firefox a new window (Print preview) tries to open, stalls und crashes immediately. No printing occurs.

Crash report as follows:

bp-97161149-3820-4453-bf2e-7ef770210403 03.04.21, 14:54

Who can help me ?

Thanks

Asked by rolamprecht 6 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 days ago