Firefox Support Forum

I've got a persistent issue where Firefox immediately crashes when I open it initially.

Starting it again after this crash works totally fine, though if I close out and re-open a few times it will crash consistently (after every 3-5th-ish open).

It has been happening for the last year or so, and despite clean installs of the browser as well as other diagnostics it won't go away. It's incredibly annoying :(

Hoping the Firefox community can give me a hand and help solve this.

Cheers, Ciaran

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLegacy52/FirefoxPortableLegacy52_52.9.0_English.paf.exe I really did not want the portable version but avast considers it a threat so it may not be genuine.

For years I have been using Firefox. If I clicked on a hyperlink in any of my programs, Outlook messages, websites etc, Firefox opened a new tab. That behaviour has suddenly stopped for websites including this one occasionally. It seems to still work for Outlook. Has Firefox changed its policy?

The advice on https://support.mozilla.org/en-US/questions/1283295 is to edit browser.link.open_newwindow (3) 1:current tab; 2:new window; 3:new tab; But that is already set to 3.

What other settings might work? And why has this been changed?

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one of the widgets on the page. I have it set up correctly. It was showing up yesterday. Now today it is not showing. I am getting this error:

Firefox Can’t Open This Page

To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I have not made any changes to Protopage or Firefox.

Got any ideas what has changed? What I need to fix to get it working again?

Bob

A very important parent Bookmark folder disappeared again!

When I do a Search, I can find Bookmarks that are in the Parent Bookmarks folder but as I have reported before, the HUGE issue is that there is NO way to find where the parent Bookmarks folder or the Bookmarks in the parent Bookmarks folder using the Search function! How can I find the parent Bookmarks folder and where the Bookmarks are that were in the Parent Bookmarks folder?

I have added many Bookmarks since yesterday so I do not want to try to do a Restore.

I need to find the Bookmarks that disappeared soon.

I have stated this issue once before after trying to find a solution by myself.

My query: https://support.mozilla.org/en-US/questions/1363376

Whenever I boot up my laptop, firefox starts running in the background taking up a lot of memory space and cpu utilization. I have been with ffirefox since I started using laptops which is 7-8 years back. I never thought of switching browser or finding an alternative of firefox until for some months the issue is occurring. Now I am really annoyed to open up task manager every time and close firefox which is running in the backgroud. I have seen nothing unusual in the "about:performance" tab of firefox.

Please help me to continue my journey with firefox.

I have English and German installed in Windows and Firefox (Well and Russian, but Russian does not give any issues) English is set as system language in Windows. English is set as the preferred Menu and Content Language in Firefox. The menu is displayed in English as it should be.

Problem now is, some Firefox messages, i.g. the message that a website is asking me to confirm I want to leave, is in German, for apparently no reason. Even on English websites. It's not a major inconvenience, just weird.

I attempted to remove German from the alternative menu languages, for testing, but cannot. English and German both cannot be removed. A third language I add randomly can be removed.

I am aware that the locale I downloaded Firefox in cannot be removed, but I hardly downloaded Firefox in two Locales at the same time, did I? From what I can see I originally probably downloaded German Locale, since English is listed under Language Add-ons.

So what I am curious about is, how is it possible that Firefox gives me part of the menu/browser messages in English and parts of it in German? Does the English Language lack some translations? Hardly I'd guess. And why do I have two languages I cannot remove?

I know and admit I stuffed up.

One day a long time ago I was prompted for my master password.

When I clicked in that area/field a requester popped up asking me to pick a colour. Confused I picked one - and a bad one I now see.

So now when certain parts of a web page are opened the background colour is this horrible colour and I can't really read what is there.

I don't understand what I did or HOW I did it.

This is a cropped example of the bad contrast I am seeing.

file:///home/me/Pictures/Screenshot%20from%202022-01-22%2010-09-48.png

As I said, I admit I stuffed up. But this seems to all have happened since that one time with the main password requester.

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being managed by some organization." "Updates disabled by some system administrator"/w more issues, being blocked by the same problem from accessing the internet using a NIC cable, am using Wireless. Have been working with this issue from about 0200 this morning 1/19/22. Used one feature, "about:config" but my problem still is there. The issue with 'Policies' is a little more than I can handle. My FFx v96.0.1, Linux Mint Cinnamon v19.3 at this time, best of my memory, @82 Y/Od; Attempted a ScreenShot and could not reduce the size. Just note: "Your browser is being managed by your organization." is displayed top of all pages in "Settings."

'd; "LoneWanderer" "StarSeed" Join us/U.S. live life as "ONE!" Happy Thoughts & Wonderful Manifestations

I have noticed that some business websites do not work correctly with Firefox. Here are a few ; Lowes Home Improvement, NJ Covid vaccine, Labcorp, Picattiny Federal Credit Union, Clover Health, Walmart.

Could this be due the fact the fact that according java FF does not support the technology behind java?

In the case of Walmart, I was having a problem placing an order and asked for help, the email response did not mention FF.

https://www.walmart.com/ https://www.picacreditunion.com https://newjersey.github.io/vaccine-locations/NJ-COVID-19-Vaccine-Locations.pdf https://www.lowes.com https://patient.labcorp.com/landing https://my.cloverhealth.com/login/?next=/

Most of these website deal with confidential information.

I have two desktop computers and both Firefox accounts are in my name. I have had this site up for years. Now when I click on one specific web site it won't come up unless I got to Firefox's web browser and click on the three bars, and under my name click on sync now. Then the site comes up. The problem is I have to do this each time, on each computer. I have tried all kinds of troubleshooting to no avail. Help.

Every time I enter a web address in the address bar, up pops two desktop options (even though I do not have my extra monitor connected any longer). I have to manually click on the desktop I want. Only then can I complete typing in the address. This is driving me crazy. I have turned off all 'suggestions' settings that I can possibly think of. I can find no way to turn this off. This never happened in any previous version of Firefox.

i just noticed the other day that everything is now in dark mode youtube/google etc.. i want to keep my theme with a dark upper portion but want the screen to be white again.the only temporary fix is to chage the them to all white. this is anoying me is there a way to get this forced dark screen back to what it was or to revert to a previous version of firefox? any help would be great! i did several searches to no avail. thank you!

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output mentions "Exiting due to channel error." I have not been able to find a way of increasing output verbosity.

$ ls -1 ~/.mozilla/firefox/Crash\ Reports/submitted bp-ae94ba15-6c3a-4479-bb81-ac4850220121.txt bp-be228ec2-dda3-4ec0-83b0-aa25a0220121.txt bp-f652f9d5-7e2b-45af-9804-1b43c0220121.txt bp-f83fe60a-7439-4ed5-ae61-4e44b0220121.txt

$ firefox

1. 1. 1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

ExceptionHandler::GenerateDump cloned child 20567 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

I opened up Mozilla and noticed that my bookmarks bar was empty and can't figure out why my bookmarks are "gone" (but still registered by Firefox), or how to put them back into my bookmarks bar. The only thing I can think of that might have caused this is that I accidentally clicked on the "Import bookmarks" button at some point during the last time I was using Firefox, but I'm not sure if that would cause my bookmarks to disappear.

Is there any way to restore my bookmarks bar?

it worked perfectly fine until Windows update this week. I now can't watch lecture videos through my school's website. it tells me that the 3rd party cookies are blocked. I have followed the suggestions of clearing history and cache, I've changed the settings to allow cookies completely. I've closed and opened website and browser. nothing helps. I don't want to use Microsoft Edge, but its the only browser currently where I can watch my lessons. please help

So I make games and one thing that bugs me a lot is when i make a game controlled by WASD, when i try to move, it opens up the Find menu. Is there a simple fix that I can do to stop this?

I have encountered a frustrating situation on several websites for quite some time now. I have tried to find out what is wrong but haven't been able to get an answer so I hope someone here can help me.

When I am on certain websites I am unable, for example, to watch a video or log in on a site if I decide to make a purchase. For instance, I receive channel 6ABCnews which I can read with no problem but if I want to watch one of their videos I have to switch to Chrome before it will play. Or I can look at items for sale on shopDisney but if I decide to buy something, I can't sign in unless I use Chrome. There is another online store that will let me see certain things (such as the return policy or how to order online) but it won't let me see their products unless I switch to Chrome. One last example has to do with my local newspaper. I can read the entire digital edition but if I try to place an ad (without ever leaving the site) I have to use Chrome. I attempted to upload images of the ad order form as it should look (when I use Chrome) and how it looks when using Firefox. Unfortunately, the Chrome image wouldn't upload.

Any suggestions as to what might be causing this? And is there anything I can do about it? I refuse to make Chrome my default browser which would appear to be the easiest solution.

Thank you!

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

• I've made sure Windows is up to date
• Firefox is up to date
• My drivers are all up to date
• There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
• The crashes DO still happen in Troubleshooting Mode
• I've checked my RAM using Windows Memory Diagnostic for errors and there are none
• I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
• I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

Whenever I close Firefox and restart it I find that my browser is set to dark mode every time, I discovered that the culprit in my congif is the line "browser.theme.toolbar-theme" which sets itself to 0 every time I start firefox. Despite every time I change it back to 1 so that I keep light mode on. Is there any solution to this or maybe a way I can reset my about:config back to default as a nuclear option? I'd rather not lose all my tabs if possible but this is quite annoying.