Firefox Support Forum

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can do right now is right click on the file, save the file, then open with the 3D Viewer. I have gone to settings/General then down to applications and I can't add any files there. (Why not?) It doesn't matter if I choose to save or open files, the OBJ file still displays as text in Firefox. How do I get Firefox to send instead of display these files as text?

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything works fine, but once I scroll down past the first two articles all of the links on the page stop working. The cursor that usually changes from an arrow to a finger does not change, the links do not change color as they should.

This only happens on NPR.org, and it only happens with Firefox (I can use Chrome at the site works fine.) Therefore I assumed that something changed at NPR.org so have reached out to them, however, I thought I would ask your team if they knew of anything going on?

Thank you tom balent

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

I maintain application that uses OWIN Microsoft library for authentication. It uses .AspNet.Cookies to pass auth information. For unknown reasons I see that Firefox 127 rejects that cookie. I've tried with SameSite Lax/None/Strict and Secure param but no results. Previous versions and other browsers ( Chrome, Edge Safari ) woks fine. Any idea ?

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox config and bookmarks are gone!

Still have all the files just a new user profile and the old one is gone?

Any help how to get Firefox bookmarks back would be much appreciated

Good day!

After the last firefox update, there was a change in the way screenshots are saved. Specifically, the file names are the same, only for some pages they create them uniquely as it was before. I am sending an example of a name (Screenshot 2024-06-17 a[...]) that is the same for different screenshots and therefore I always have to rename it. Before the update, this never happened, each screenshot had a unique file name, so it was saved without the need to enter a file name.

I use this feature very often and i find it very annoying to create file name and it is very impractical and time consuming. Can it be set somewhere? Or what should I do. I really like this function of firefox and I don't use another browser because of it. I don't even plan to, because I think it's the best browser and has a lot of great features. This is one of them and I'm really disappointed that it got worse with the update.

Hi!

I'm confused by the latest upgrade of Firefox (Version 127.0). It gave me the option to create a new profile or Exit when starting it. So eventually I went for creating a new profile and now my old one seems lost. This is not what I wanted.

When using my shortcut on the taskbar, which I've used for years, it suddenly complained I was using an old version of Firefox. This has not happened for me in decades. I've lived with the Firefox installation on this computer for a very long time and it has smoothly upgraded in the background until now. So what is going on now with this upgrade? Is it a major new version of Firefox that doesn't migrate a current profile?

rgds Christian

Hello,

I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes.

After a crash, I selected "recover session" and the document was open but was now empty. Another document I was editing, which was not open in Firefox but was being saved to a separate file, did not experience the loss of data entries.

Would anyone happen to know the reason for this issue and whether there is any way to recover the data?

Thank you.

Good morning from Holland.

I am amazed not being able to open sites like Banggood and a few others. Tried to delete all the controls on the item but it does not change the behavior of Firefox. Please inform.

Hans Minekus The Netherlands

I reinstalled Windows because my Windows got basically completely corrupted, I tried to log in to Firefox after reinstalling and it won't retrieve the bookmarks I had until 15 or 16 June, please help I can't get them back

Using Firefox on an ancient Dell with XP to run one IP security camera, It may have succumbed to a software glitch. The message now on startup, after an initial failed attempt to load operating system is: C0000218 Registry File Failure. Registry cannot load Hive File, log, or Alt (Corrupt, Absent, or Not Writable)

What do you suppose can be done to de-glithch the os loading routine, so I can keep it out of the landfill.

Thank you, Tony H

I have streamed TennisTV in the past no problem but now it stutters and task manager shows CPU 100%. It also shows Firefox running 2 processes which consume CPU and accounts for the 100%. So I closed one of the processes (the one using least memory) and it solved the problem. So how can I stop this second process from starting, it seems to consume CPU without actually doing anything?

Need to know why this problem of Firefox (on Linux) suddenly arose. When attempting to make audio or video calls it responds with, Does not work on Firefox browser. Yet it continues to work with about half my contacts.

Respected Sir/Mam I saved my password on Firefox but when i reset the password of my firefox account all my saved password are gone. How Do i recover all my Pass??

Hi,

I factory restarted my computer and reinstalled Firefox. When I signed into my Firefox account, all my bookmarks showed up but none of my tabs were loaded. I figured out how to load my tabs up from my previous session but all my bookmarks then deleted. I tried to re-sync but none of the tabs showed up. When I try to restore my bookmarks from the manage bookmarks library, it does not appear. I do not have a backup file for my bookmarks.

When I try to login to my Social Security account after pulling up the Soc Sec site (ssa.gov), I get this message:

"Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

I tried waiting a couple of days and attempting a login again. I also tried turning off my VPN, using a new tab, refreshing the site and restarting my laptop. I do not get this message when I use Safari to login, but I want to use Firefox.

Thanks for your help in fixing this problem.

Ive been using firefox for many years. The new update took away the bookmarks toolbar. My preferences are still "Always on". But, I can only access Bookmarks through a drop down menu. Just wanted you to know. Thanks

Sorry, not sure where to put it for the "topic".

Tried this link: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

I see TWO profiles listed.

As the current one isn't what I want I try the second one "launch in new browser" - as said in the notes.

All that does is throw me back to the "welcome to Firefox" page.

No, it isn't the end of the world, but I had a few open windows/tabs. (By comparison to this machine which has A LOT of windows and tabs open)

They were useful/used/needed stuff.

It is a DIFFERENT MACHINE to this one. I haven't logged in here from the OTHER machine - may in the future if required/asked.

I'll try to leave well enough alone for now, but I do need that machine and this is a huge bump in the usual smooth flow of things.

BTW - just mentioning. MANY sites showed/suggested how to restore previous sessions but they all point to the HISTORY menu and then show RESTORE OLD SESSIONS.

Doesn't exist on either of my machines.

No data shared as this is NOT the machine with the problem.

I am running a dual monitor setup. My primary monitor's resolution is 3440x1440, and my secondary is 3840x2160.

The text on my Firefox toolbars and menus looks very clear on my secondary monitor (3840x2160), it looks as I would expect it to; however, on my primary monitor (3440x1440) it's smaller which makes it pixelated meaning it's much less clear. I've been using Firefox for about an hour and I'm already bugged enough to post here.

Due to the different resolutions I need to keep the layout.css.devPixelsPerPx in about:config to the default -1.0 so the windows scale as per my Windows 11 settings.