Firefox Support Forum

I recently updated many drivers on my Windows PC as it was running very sluggish. I ran CC cleaner on it and updated 6 drivers including the Graphics card and several others.

Now Firefox browser will not launch. I have installed the latest version of Firefox also.. 127 I believe it is.

Any ideas on how to get it to run again?

Edition Windows 10 Pro Version 22H2 Installed on ‎4/‎6/‎2021 OS build 19045.4529 Experience Windows Feature Experience Pack 1000.19058.1000.0

I recently installed Firefox and I keep getting crash notices, even when it is not open/running...

I have verified this through the task manager...Nothing named Firefox or Mozilla is running...

I don't have this issue with either Brave or Chrome, and I have, and keep updated ESET software, so I KNOW this is a Firefox issue...

Unless this issue can be corrected, I will have no choice but to uninstall it, as I don't need software that crashes even when it is not being used...

I've recently had trouble logging in to some websites but not others, most recent example is Bandcamp. My login credentials are correct and work on mobile and other browsers. I have tried deleting my cache and cookies to no improvement.

When editing one of my videos and trying to drag and drop a custom thumbnail after clicking upload file, I get a red circle with a slash through it on firefox indicating that this is not permitted. I am running firefox 127.0.1 (64-bit). I've tried uninstalling, running in troubleshoot mode and nothing works. Firefox is not running as administrator and my UAC is set to always notify.

On Chrome Version 126.0.6478.61 (Official Build) (64-bit) this feature seems to work as expected. Is this a firefox feature that may be preventing this drag and drop behavior? Please see attached gifs. I am on Windows 10 v22h2 btw -- Any feedback is appreciated.

The 'Manage Bookmarks' you have placed at the top of the page is doing exactly nothing. I can't restore them, they are gone. How do I get my bookmarks back, or restore to the previous version where they are still located. Sick of constant updates that just cause problems-about to go over to Edge.

when I am trying to visit this page https://rashadulalam.com/register/ after show this message: the page isn’t redirecting properly

Hi, On 06.23.24 I purchased an extension for Download helper to get rid of the QR-Code. Since the last update, it no longer recognizes this extension. Please help! My account: didier.soder@gmx.ch Regards Didier

I clicked on what may have been a malicious link last night. A Firefox message popped up immediately warning of viruses, so I exited out of Firefox and then ran a full McAfee scan -- which found no viruses.

But I am now getting popup messages, purportedly from Firefox, warning me that my McAfee payment has been rejected (not true) and warning that Windows Security has located viruses. A capture of one is attached.

Note it says it's from qltuh.check-tl-ver-106-1.com.

Assuming these aren't legit, how do I remove them?

Thanks!

Tom White

Hi, I have applied the latest updates on my Zimbra server (Ubuntu 20.04) last week and since then the emails contents are not displayed anymore in the classic web client, they are displayed only in the modern web client, I will attach same email in both clients to compare. In using Google Chrome there is no such issue

Every time when I refresh pages on my CRM Firefox ask me to allow to give access vats556967.megapbx.ru access microphone to your microphone. And If I press allow this popup show again and again again every time when I refresh page It show this popup and I can't work I my CRM. I can't remember My choice that allow, I don't know Why. https://youtu.be/-0r42kwGOcU

please help me I already ask my CRM system developers to help me they check all info and said that problem in Firefox and please send Firefox support question

I check it on another computer and there I get the same problem.

While the other web sites notifications are suppressed during "Do not Disturb" (see https://www.bennish.net/web-notifications.html ) the notifications from https://calendar.google.com are still shown during games.

Hello Mozilla Support Community,

I'm a website owner passionate about home improvement and recently launched The Home and Town. I'm looking for advice on how to optimize my site for better performance and user experience on Firefox. Are there specific settings or extensions that you recommend for enhancing the browsing experience on home improvement websites? Any tips on ensuring compatibility and speed would be greatly appreciated!

Thank you for your help!

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens.... have to close whole firefox and open again. just started happening yesterday. I have used firefox for many many years never a problem. Something was not updated right. Please tell me how to fix this once and for all. if not I have to leave using firefox this is driving me crazy. terrible. Latest thing I tried was about:config - sandbox changed 2 items, 1 from true to false other from 6 to 0. as listed in this https://www.youtube.com/watch?v=_SIGynLjrjk

nothing has worked. Please help. thank you.

steve [email address].

Several months ago, I couldn't log in to my Yahoo email accounts. For reasons yet to be explained, the two step verification ended up with a message saying they were having trouble, and try again later. No amount of waiting for later worked.

Maybe what I'm asking about now is unrelated, but yesterday I tried again. When I go here Yahoo | Mail, Weather, Search, Politics, News, Finance, Sports , and select either of the links

link text

I am directed here link text

link text

Instead of here (these came from Chrome)

Welcome to Yahoo Mail

https://i.postimg.cc/c45Qp77L/yahoo5.jpg

When I use that url in Firefox, I am taken here

link text

If I try to add a Yahoo account in that situation, it becomes clear that IS only for adding other other AT&T accounts.

I tried using about:support - Troubleshooting Information to clear the startup cache, and in safe mode, but it did not help.

I talked to ATT&T. They have been having these sorts of Firefox related problems for months now, which they have reported to Mozilla month ago (which confirms my past troubles as well), but for whatever reason Mozilla hasn't acted on it.

But here is the weird part for me. Aside from my main profile, I have a Firefox "basic" profile. It has no addons, but It has basically the same settings with my main profile, and, because it hasn't been updated in a while, I believe it has most of the same about:config tweaks as well.

In that profile, It 'Yahoo works '. What could constitute a difference between this starter profile and one that's running in safe mode to create this problem. Can you think of an about:config tweak that could be responsible for all this?

Do we have any idea whats causing this.

Hello,

Ref: https://support.mozilla.org/en-US/kb/firefox-password-authentification-prompt

I am trying to get FF Windows to use my fingerprint scanner to authenticate the password manager functions. When I select the Subject option in Settings, then select More Options, I only see options for PIN or "Use Different Account". If I use a PIN to enable this option, then disable the option, I get a choice to select to Fingerprint or PIN. Is this a bug, or by design? I would like to always use fingerprint to access the password manager vs. PIN.

Thanks,

Terry

Hello, I've been experiencing constant tab crashes in Firefox and Edge. Trying to figure out if anyone can help me pinpoint the cause through Firefox reports. Links are below. Thank you!

https://crash-stats.mozilla.org/report/index/bp-ff4fa866-f7b8-43c1-bd74-ff2b20240620 https://crash-stats.mozilla.org/report/index/bp-1f14d5b1-bfc4-4268-9592-0a9250240620 https://crash-stats.mozilla.org/report/index/bp-8234c6be-1aa7-4388-ba94-919f70240620 https://crash-stats.mozilla.org/report/index/bp-8b4374b1-c6ec-4301-bb57-a23e50240620 https://crash-stats.mozilla.org/report/index/bp-69eb3960-c290-4038-8411-481b80240620 https://crash-stats.mozilla.org/report/index/bp-70efcba6-5dac-46db-88d7-695a70240620

Have used firefox for several years, In the last few weeks it began "auto starting" when I wake up my computer with windows 10. I do not want it to start automatically. The box in settings for auto start is NOT checked.