Firefox Support Forum

The email address that I have used ever since email began has been [edited] @qis.net. Unfortunately, the inbox storage space on Quantum Internet Service (QIS) is only 1GB. I use Thunderbird for emails (recommended by QIS). The account with QIS is an IMAP account.

Yesterday at 4:40pm my inbox became full even though I have moved a bunch of the emails with larger attachments to offline folders within Thunderbird. That's when the nightmare started. No incoming emails can get delivered at this time. Have been in contact with QIS (I personally know everyone there including the owners. They're good people) It seems that we do not have a way to get into the inbox and remove files from their server (s).

After working all night trying to sole this mess, I have set up a new email address to maintain a form of communications on a major engineering project.

The new email address for me should be changed to : [edited] @gmail.com

Please make this change at Firefox. When I try to login on Firefox, it sends a code to the old, non-usable email address. Since the inbox at QIS is full, I can't read it to get the code to respond. If the code can be sent SMS to my cell phone, that would be fine. [removed phone# from public support forum] is the number to use.

I hope all this makes some sense at your end. I am not a guru with this stuff and a very dear friend of mine who was an "IT guru", as I called him, has passed away about 1 year ago.

I appreciate any help you give.

Richard Slechter

Hi Team,

Just installed latest version of Firefox - and cannot login into the browser to enable applications menu.

I can login into my Mozilla account but how do you login to this new version of the browser?

Appreciate your assistance

Michael

Locking this thread, please continue here: [/questions/1448762]
When I try to open my Gmail account Firefox blocks my messages Firefox blocks my messages

Can't log on to x.com. Getting this message: "Firefox's Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com".

I added x.com and twitter.com as an exception in Settings/Enhanced Tracking Protection and still not working.

What the heck firefox???

This requires some explanation.

I have 6GB of RAM, and am running Windows 7 64b.

I just updated to v115 from v56esr. I was using an extension that broke when the quantum update came out, and I wasn't willing to let go of it so I stopped updates. When the occasional website stopped working on the old version I would use Chrome for that website, but Firefox has always been my preference. Chrome was such a memory hog that I couldn't have more than a dozen tabs open at once before it crashed, and for me that is unacceptable. At this point however, enough websites have ceased to function in Firefox that it was worth it to me to update. After updating I found that Firefox uses just as much memory as Chrome. Where I previously could have 30 or 40 tabs loaded at once before running out of memory, now I only get about a dozen.

Question: In what version(s) did the memory consumption drastically change? What version can I revert to in order to bring memory consumption back to a manageable level? What other settings can I tweak to reduce memory usage? (For example, can I automatically reject loading of subframes?)

Please Note: - I use adBlock+ and I have made a habit of turning off tracking and rejecting cookies and notifications everywhere I go online to prevent excess resource usage, among other things. - I use very few extensions so there isn't really any memory to save there. - I understand that my computer is old and should be upgraded. Telling me to get a new computer or add more RAM is unhelpful and will not be appreciated. - I also understand that running out of date software is a security risk and is not recommended. I don't care, so don't bring that up. - And I also understand that I am a tab hoarder. Because of the way I work I typically have 50-100 tabs open, but I periodically close it so as to unload everything and usually don't have more than about 30 active tabs at once. - I know that some websites (particularly those with lots of subframes) use much more than other sites so my memory usage is entirely dependent on which sites I have open, and I know that I can open the task manager to close/unload unnecessary tabs and subframes. Having to do that frequently is a pain, and it doesn't work if I need all the tabs that are active.

https://x.com/ (Formaly Twitter) Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com

Not only me: https://www.reddit.com/r/firefox/comments/1ctx1bm/twitter_not_working_on_private_browsing/ https://connect.mozilla.org/t5/discussions/firefox-s-enhanced-tracking-protection-strict-mode-is-known-to/td-p/57432 https://lemmy.world/post/15496431

https://news.ycombinator.com/item?id=40386418 Dunno if entirely accurate but regarding the Firefox error: “Twitter switched their top level domain to X, but didn't change any of their other domains, so they're still pulling assets from Twimg. Which makes Firefox (correctly) block the page if you have Tracking Protect enabled because it sees X trying to involve 3rd parties.“ Slow clap.

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

For months now I can't cut and paste if I use Firefox. I am not remotely interested is uninstalling a heap of adds in a vain attempt to fix the issue. I can use Google chrome and Wonderfox which don't suffer this issue. I fail to understand why Firefox is alone in this problem. I would switch to Wonderfox as a default but it only works on SSL sites. Please stop ignoring this issue and fix it. Running Windows 11 fully updated on an AMD cpu.

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing through (as in the attached screenshot).

Hard refreshing the page doesn't change anything, opening a new tab and opening the PDF again doesn't change anything, opening a new window and loading the PDF doesn't change anything.

The screenshot is with this PDF: https://www.sgsw.ch/home/strom/_jcr_content/Par/sgsw_accordion_list_1838160259/AccordionListPar/sgsw_accordion_12353/AccordionPar/sgsw_downloadlist/DownloadListPar/sgsw_download_1049323524.ocFile/2023-08-31%20Mitteilung%20Elcom%20Erh%C3%B6hung%20Elektrizit%C3%A4tspreise%20f%C3%BCr%20das%20Jahr%202024.pdf

It renders correctly in Chromium.

Firefox 126.0 using the recommended performance settings on Mint 21.3, nvidia quadro p620 using the official nvidia drivers v535.171.04-0ubuntu0.22.04.1

Hi, I posted this question about 3 upgrades ago. I run Win7_64 (Yes I know it's outdated!) with dual monitors. After closing FF I was always left with a partial FF screen window open on the left monitor. It could only be cleared with a screen refresh, or dragging another app. screen over the top. I checked the obvious like GFX drivers (which had never changed), FF .exe processes seem to have terminated and I confirmed no other app did this (even Chrome). I suspected it was a FF shutdown problem? I asked the question here but didn't get a solution until now.

I've now installed the latest update 115.11.Oesr (64 bit) and have not seen the same problem for a week. If it stays that way, thanks to the FF team for fixing this annoying problem.

I'm on OSX Catalina 10.15.7 and all of a sudden I am unable to get any sound from my FireFox browser. I tried to play audio/video from 3 different websites - Youtube, 123greeting.com and Gettr and while the video played, there was no audio coming out on any of the sites. I have no problems watching and hearing videos on my other browsers - Brave and Vivildi so this issue is with Firefox on multiple websites. Please advise as to where to look for some switch to turn the sound back on my Firefox browser. Thanks

Hello,

I am trying to login to my Mozilla account so that I can backup my data and move it onto a new computer. However, even though Sync is activated, I cannot find my Mozilla Firefox password anywhere and am unsure of what it is. Is there anyway that someone who works at Mozilla can give me access to my password?

I am happy to verify my identity and prove that this is indeed my account, but I am not sure of how to go about doing so. I really need access to all of my data, and would be highly thankful for any assistance regarding this matter.

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0.

Now it seems that I have more than one problem since the upgrade. The browsing history in my sidebar is not current. It is running about a day behind.

I reported earlier that the type on my LinkedIn is only out 7 pt when my settings have the minimum size at 14 pt.

Somebody please help. I'm afraid to do a refresh because I don't know what it will do to my banking settings.

Ellen Perless

Website side bar not going top when changing screens . Takes forever to change screens if you dont fix it i will go to crome# Numbered list item everyup date gets worse

As per subject. When i click a Mailto link in a webpage, eMClient opens OK, but message window does not. Seems to be a Firefox problem because it works fine in Chrome. I've checked the Firefox and Windows (10) settings; all seems as it should be. Any suggestions? Thanks.

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version is 123.0.1. Is there a reasonable workaround?

I often use Ctrl+Number to jump to a fixed tab, whereas on Linux the shortcut is Alt+Number, which causes some inconveniences. Is it possible to make Firefox use Ctrl+Number to switch tabs on Linux?

receiving repeated unwanted pop-ups supposedly from at & t, how to stop. When tried to cut and paste the pop-up jumped to another screen, but was able to forward sending web address to at & t fraud.

If happens again will update this post with web address.

Not aware of any after marked pop-up blocker installed on my desktop.

Any security setting which can be set in MS to block pop ups?

The first time i enter fullscreen for the on the current monitor, the window is not filled completely. It fixes itself if i exit fullscreen and enter it again.

I did not observe this behaviour in 124.0

this also happened like 1 year ago. i made a comment about this in a bugzilla thread right here: https://bugzilla.mozilla.org/show_bug.cgi?id=1763981#c119

The fix mentioned in that thread is applied for me.

It does not fix it.