Firefox Support Forum

My Firefox is up to date but this will not stop popping up! I have repaired, reinstalled. Still getting the below.

about:restartrequired Restart to Keep Using Firefox An update to Firefox started in the background. You’ll need to restart to finish the update. Your windows and tabs will be quickly restored, but private ones will not.

ok what im having issues with is is kixeye.com.... instead of this site it keeps going to https://m.kixeye.com/. instead of www.kixeye.com. there is no option to change it to the desktop site like when im on my phone

any help rectifying this would be a great help

When I try to access Developer Community from Visual Studio 2022 ('Send feedback' 'report a problem') the banner displays with selection items but no content is displayed. This has been a problem for several months (years maybe). I now have a problem that I cannot solve and I need to report it and I cannot if content is not displayed.

I started getting "can't load XPCOM" errors when starting Firefox. I did a full uninstall, then attempted to install the new version, I still get the same error during the install.

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all of my add-ons and log back into my favourite sites as my log-in details had disappeared. I got everything back to normal eventually, except for one very important site. I am now no longer able to log on to my bank website to review my accounts. I get an error message on the site saying " Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have never had this problem before. I am able to log on successfully on my tablet, and also via a different browser on my desktop PC. I'm not a tech expert so this is very frustrating. I've tried clearing cookies/cache/data in the settings but no success. I really need to access my bank accounts on my desktop as I find this easier. Hopefully you can help as I don't want to use a different browser.

Best regards Andrew Sambrooks

The website mylotto.co.nz has been blocking Firefox for many months now and when I rang them to find out what the problem is they just say they are having problems but it was obvious that the person there was reading a script and fobbing me off. This has been going for many months now a problem would have been fixed by now. I would like to know if you can bring pressure to bear on them to get reinstated again. I have attached a screenshot of the message from their site. Thanking you. Murray

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything.

Win11 Version 126.0.1 (64-bit)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

I have avg vpn. My firefox settings have a notice that "your browser is being managed by you organization. Can you please confirm this is avg vpn and not an unauthorized third party?

Dear Sir, we are unable to get plugin JAVA TM PLATFORM SE8U341 for running digital key. i have requisite software installed in my system. Please guide. I have attached screenshot regarding the same.

All of a sudden I can't access Lowe's or Home Depot web sited from my browser. I get the following message-

You don't have permission to access "http://www.lowes.com/" on this server.

Reference #18.c159c817.1717595309.c95b81

https://errors.edgesuite.net/18.c159c817.1717595309.c95b81

Never had this problem before. I get the same message when attempting tp access Home Depot.

Please help if you can

I visited about:support for the first time today, and I notice a list of Add-ons I was unaware of (i.e. I did not installed these), and I have questions.

Some of these made me think about the search shortcuts I see in Firefox's search setting:

amazondotcom@search.mozilla.org bing@search.mozilla.org ddg@search.mozilla.org ebay@search.mozilla.org google@search.mozilla.org wikipedia@search.mozilla.org

Are these preinstalled in the Firefox browser? What is their function? Are the search shortcuts and these add-ons associated?

Thanx

I've been banging my head against a wall trying to figure this one out. Every time a video plays on youtube, reddit, etc it will show normal colors for a split second then it will darken it and wash out the colors. Not sure what is causing this.

Things I've tried: gfx.color_management.native_srgb to true in about:config Changing video settings in nvidia control panel Turning off hardware acceleration Restarting browser and PC Updating browser and video drivers, windows as well Turning off all extensions Trying with codecs both deactivated and reactivated

No other browser does this and ALSO when I run firefox in private mode it doesn't happen and videos run normally. Also when I try to record or take a screenshot of it it looks normal. Thank you for any assistance.

Due to a recent major security breach I started changing all of my passwords on my main desktop, I did not have sync on at the time. I then opened up my work laptop (again unsynced) and decided I should really use the sync feature to transfer my 500+ passwords onto my laptop for when I travel.

When I got home that evening, I turned on the sync feature on my main desktop, unfortunately it pulled all of my compromised passwords from my laptop and overwrote the ones on my main desktop. Is there anyway to restore my pre-sync passwords and ensure that they get transferred to my laptop instead please.

Hello,

I have been facing this issue when accessing Google Drive using Firefox, after selecting a file and clicking on "File information" option the "Details" and Activity" tabs simply don't load, as you can see in these screenshots.

Also, I found this thread also here on Mozilla Support from two years ago that reports the same issue. Apparently the bug was solved but ended up returning in most current versions.

I opened the current thread just to report this bug again. Thanks.

EDIT.: Another user reporting the same, his thread was archived: https://support.mozilla.org/en-US/questions/1422875

Firefox was logged into my account and synced before migrating computer to Azure AD. After installing and logging into the fresh install of Firefox, there is no data associated with the account. It looks as though it was created today, even though I logged into the pre-existing account. I even have emails to this account from over a year ago.

Any way to recover?

Dear friends, I receive fake virus alerts from baseauthenticity.co.in. How can I stop this? Many thanks in advance.