Firefox Support Forum

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I am hoping there is a way to restore it.

I regularly play Bejeweled Blitz on FaceBook but I cannot use Firefox to play because if I try I get the message to Upgrade to the latest version of Flash. Well Flash has not been used in many years but I still get that message on Firefox. I can easily play on three other browsers without receiving that message. I have switched from Firefox for that reason but I really would prefer Firefox as my default browser. What can I do? Yes, I am using the most current version of Firefox 127.0 (64 bit). My extensions are AdBlock+, Gmail mail checker. That's it. The same thing happens in troubleshooting mode too. I am using Windows 11. Please, suggestions are welcome.

When I try to view my pictures... Firefox has started to ask, every time... "how do I want to view this JPG file.

I must choose, Firefox, Internet explorer and so forth. I choose Firefox and it opens.

BUT.....

How do I get this message to STOP.... every blasted time I click on my pictures.

There's some stuff in the "about:config" that someone changed from true to false... I think...

What do I change back... so this annoying pop up.... stops....

When using Firefox to access Hulu Hulu does not accept my password though it does let me reset my password. I CAN access Hulu using DuckDuckGo and IE. Have not been able to get through to Hulu.

My email address is [edited] @emal.com....you do not have this for me so I do not get any emails due to this error. You can call me at [removed phone# from public support forum]

Can you tell me why gmail is recently (within the past 2 months) showing that Firefox has authorized access to my gmail account? It is sometimes showing up as accessing the account minutes before I even log in. It never did this before, but I use a security key to access my gmail account--could this be causing it? The security key mfr says there is no way it can be the key causing this and suggested contacting Firefox. I have reinstalled Firefox and the same thing happens. I have never given Firefox or any other application access to my gmail account. Thank you for any answers you can provide.

Firefox, according to its own Task Manager, shows the browser, not extensions, or particular tabs, using 9GBs of RAM, and 95-120% CPU Usage! This is causing everything to work, as if underwater, typing is slow, hesitates, etc, and opening new tabs sometimes doesn't even happen, and I have to try multiple times, etc. There is no reason Firefox should be using over 100% of my iMac's CPU. Meanwhile, nearly every single open tab is showing less than 1% CPU usage...

I really do want to use this browser, but this kind of memory sucking usage is making really difficult to continue doing.

To whom it may concern, Hi, I haven't been able to access this website for a couple of weeks and have never had any problems opening it in the past. Have contacted the bus company and they do not have any issues at their end. This is the error message I still continue to receive and don't know how to correct:

Unable to connect An error occurred during a connection to www.premierillawarra.com.au. • The site could be temporarily unavailable or too busy. Try again in a few moments. • If you are unable to load any pages, check your computer’s network connection. • If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Hope to hear from you soon

Erika

I have used Firefox to access my Zoom accoutnfor several years. Today, the screen goes blank when I click on sign-in. This does not happen with other browsers on my PC. Help....

Hi Mozilla - I just wanted to report some recent phenomena. In the past couple weeks Firefox, and related Private Browsing browser, seem to have developed consistent hangups in fetching data across a pretty wide range of sites. Both my banking sites will not load after logging in to them, just spins and spins. Also some very general searches will not load any results for minutes at a time, I just give up and kill them. I've uninstalled/cleaned/reinstalled latest version, etc, etc. By comparison, these same data fetches in banking sites, etc, work dandy in Duckduckgo browser, which is also a heavy no-trace browser. This ominous to me as I really like Firefox and do NOT want to have to resort to Edge. Duckduckgo browser is very good but doesn't have nearly the menu or favorites sort of features that Firefox does. Can you investigate? This is typical Win 10 system in Lenovo i7, been working like a champ till just recently, no system changes. Thanks.

I using an ASIS Latop model X756U running the Windows 10 Operating System. Firefox is my default browser.

I installed the Opt-Out Google Analytics Extension on 9 June 2024. The intent was identify which of my applications are using Google Analytics by testing them and seeing which ones were broken.

Having done that I removed the Opt-Out Google Analytics Extension from the Firefox Extension list.

Unfortunately the extension remains active and continues to disrupt my browsing experience.

How do I remove this extension permanently?

Dave

I lost my Outlook365 with the latest Windows 10 update. When I reinstalled I went through the preferences to select Firefox as my default browser. I have been using this for years and every time I picked a link in an Email it would open a new tab in my existing browser.

Now, regardless of anything I try it continues to open an new Firefox browser, with pages included since this started on the weekend.

What settings am I needing to make to correct this. I have gone through the config settings and selected 0 in the browser.link.open_newwindow.restriction with no success.

Hello there,

I am using WordPress, and the Video Player Element does not display on Firefox, although in HTML code is visible. The same problem appears in Firefox troubleshooting mode if it helps.

Do you have any idea what causes it, and how can I solve it?

Hi - I updated my Firefox / Mozilla browser yesterday and now all types of downloads are failing. PDFs and EXEs alike. I can't an error that says Failed.

And yet, when I use Chrome or Edge, the downloads work fine, soooo - not sure what is going on.

Can you please assist? Thank you!

Firefox: 127.0 (64-bit) Windows 10

The company I work for is behind a firewall. Our systems running firefox are unable to send crash reports because of the secure nature of the systems. Is there a way I can send the crash report files that I pull from the "Pending" directory and send them to Mozilla manually? FF version snap Mozilla Firefox 103.0.1 Ubuntu 22.04.3