Firefox Support Forum

My computer (Windows 11) crashed while I was using Firefox--for the first time that I've seen, it did a full disk check. When booting back up, I was unable to use Firefox, since it said that my profiles.ini file was lost/corrupted.

After renaming the old file, I went back to the folder. It was easy enough to reinstall the add-ons that I needed, but I'm trying to get my bookmarks back. However, I can't seem to find them--the "bookmarkbackups" folders that come up are too new, and only one (the current one) has a file in it.

Any help will be appreciated! I'm not sure what I can do.

Hi,

I think it would be nice sync-ing bookmarks would include favicons too.

When I bookmark a site from my work computer, the favicon would not appear in the bookmark of my home computer.

When I reinstall Firefox the bookmarks are restored, but not the favicons.

So, it would be nice to sync favicons too. Makes bookmark more aesthetically pleasing.

Henry

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens.... have to close whole firefox and open again. just started happening yesterday. I have used firefox for many many years never a problem. Something was not updated right. Please tell me how to fix this once and for all. if not I have to leave using firefox this is driving me crazy. terrible. Latest thing I tried was about:config - sandbox changed 2 items, 1 from true to false other from 6 to 0. as listed in this https://www.youtube.com/watch?v=_SIGynLjrjk

nothing has worked. Please help. thank you.

steve [email address].

Several months ago, I couldn't log in to my Yahoo email accounts. For reasons yet to be explained, the two step verification ended up with a message saying they were having trouble, and try again later. No amount of waiting for later worked.

Maybe what I'm asking about now is unrelated, but yesterday I tried again. When I go here Yahoo | Mail, Weather, Search, Politics, News, Finance, Sports , and select either of the links

link text

I am directed here link text

link text

Instead of here (these came from Chrome)

Welcome to Yahoo Mail

https://i.postimg.cc/c45Qp77L/yahoo5.jpg

When I use that url in Firefox, I am taken here

link text

If I try to add a Yahoo account in that situation, it becomes clear that IS only for adding other other AT&T accounts.

I tried using about:support - Troubleshooting Information to clear the startup cache, and in safe mode, but it did not help.

I talked to ATT&T. They have been having these sorts of Firefox related problems for months now, which they have reported to Mozilla month ago (which confirms my past troubles as well), but for whatever reason Mozilla hasn't acted on it.

But here is the weird part for me. Aside from my main profile, I have a Firefox "basic" profile. It has no addons, but It has basically the same settings with my main profile, and, because it hasn't been updated in a while, I believe it has most of the same about:config tweaks as well.

In that profile, It 'Yahoo works '. What could constitute a difference between this starter profile and one that's running in safe mode to create this problem. Can you think of an about:config tweak that could be responsible for all this?

Do we have any idea whats causing this.

Hello,

Ref: https://support.mozilla.org/en-US/kb/firefox-password-authentification-prompt

I am trying to get FF Windows to use my fingerprint scanner to authenticate the password manager functions. When I select the Subject option in Settings, then select More Options, I only see options for PIN or "Use Different Account". If I use a PIN to enable this option, then disable the option, I get a choice to select to Fingerprint or PIN. Is this a bug, or by design? I would like to always use fingerprint to access the password manager vs. PIN.

Thanks,

Terry

Already have configured correctly via https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms

if i land in a form that wants an email FF does not fill in

When pasting text into Outlook Online the text removes the preceding space. A minor inconvenience but it does mean I have to double space before pasting.

Also after pasting text I get a paste box that locks out any controls unless I click out of it or press ESC. (image below)

Text being copied from inside Outlook doesn't pop up the box.

Anyway to fix either option?

Hello, I've been experiencing constant tab crashes in Firefox and Edge. Trying to figure out if anyone can help me pinpoint the cause through Firefox reports. Links are below. Thank you!

https://crash-stats.mozilla.org/report/index/bp-ff4fa866-f7b8-43c1-bd74-ff2b20240620 https://crash-stats.mozilla.org/report/index/bp-1f14d5b1-bfc4-4268-9592-0a9250240620 https://crash-stats.mozilla.org/report/index/bp-8234c6be-1aa7-4388-ba94-919f70240620 https://crash-stats.mozilla.org/report/index/bp-8b4374b1-c6ec-4301-bb57-a23e50240620 https://crash-stats.mozilla.org/report/index/bp-69eb3960-c290-4038-8411-481b80240620 https://crash-stats.mozilla.org/report/index/bp-70efcba6-5dac-46db-88d7-695a70240620

Have used firefox for several years, In the last few weeks it began "auto starting" when I wake up my computer with windows 10. I do not want it to start automatically. The box in settings for auto start is NOT checked.

Pretty much every video I attempt to play, including https://www.allaboutbirds.org/cams/red-tailed-hawks/# will play the video only when audio is muted. unmute the audio and you get the audio track but the video is paused.

Can't figure this one out, I've seen it only in the last few days (it started when I was using 127.0.0 and continues in 127.0.1)

Chrome and Chromium don't do this.

Thanks in advance for any helpful advice!

Fred

Suppose that I have a 5 kbyte comment with multiple paragraphs, and I skip around copy and pasting from one place to another, and highlight some sentences and over write them either with typing or pasting. When I go to undo or redo some of these things, it causes a big screw-up in the text.

Other than it being my problem to recompose the damaged sentences, etc, what developers need to be contacted to fix the undo and redo functions of the YouTube comment input text controls for YouTube videos?

While on the Costco web site making an order I was suddenly kicked off and cannot log in. This is the message. You don't have permission to access "http://www.costco.com/" on this server.

Reference #18.91163e17.1718898363.697af0

https://errors.edgesuite.net/18.91163e17.1718898363.697af0ssage.

www.costco.com/" on this server.

Reference #18.91163e17.1718898363.697a

I can no longer use Duolingo (macOS Monterey 12.7.5) because the pages get stuck loading. I've cleared the cache and cookies for it and it still doesn't work. In addition, I've submitted multiple bug reports to Duolingo. Apparently the developers there pay zero attention to these. I want to use Duolingo on my iMac and I love using Firefox as my browser. WHAT is the problem and how can I fix it???

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

Twitch shows error 2000 when I'm trying to watch a video on it. When I watch lives, no ploblems happen. It loads the videos with VPN on. Also other browsers like Edge load videos without VPN.

It seems according to spectrum they are having problems with firefox browser for spectrum customers to sign into spectrum.net. Anything on fire fox side? Contracted spectrum yesterday and today and I can not get any specifics.

I really need to access these sites to install and use my Digital Password in Spain. This is Urgent and I am being prevented. I do not get the accept the risk and proceed option?